Overall Ratings & Reviews Comfort Inn Bismarck

Overall the hotel was pretty nice. Our toilet was leaking along the base causing a slipping hazard and the A/C unit didn't cool well, but for a quick one-night trip, it was good.

The staff were very friendly. But the beds were like sleeping on the floor. Very hard. The shower faucet was spraying water out of it. Other than that, it was a noce stay. Kids had a lot of fun in the pool.

A great room, although the bathroom could use some upgrades. There are craked floor tiles, clogged drain, damaged door, etc. The gal at the front desk needs to learn a bit about customer service and learn how to smile.

Would have been 5 stars across the board, but 1 water slide was out of service. And the pool with the working water slide was not heated. Room very clean, beds very comfy. Staff super friendly and thoroughly explained room charges and deposits. Will be staying here again

The stay was OK. They accidentally turned off our key cards a day early. The pool slide was broken, and the pool did not have any towels and when I asked for some for family the concierge would only give me one.

Hotel was clean and staff were friendly.

Enjoyed all of it

Quick and easy check in and check out

I'll start with this: if you need somewhere to stop for the night on your way thru, it would be fine. But for more than one night I'd find elsewhere. The room wasn't really clean. We found previous people's items on the floor, crumbs, and hair in the bathroom. The beds were not very comfortable and the sheets had holes in them. I went down to get sheets and pillows for the pull out couch and the girl acted like it was an absolute inconvenience and brought 1 small pillow up because "that's all we have". One room key didn't work at any given point (something we heard other people having issues with). Breakfast left a lot to be desired. Watered down apple juice, sausage that somehow cooked burned, waffle maker (but it was out of batter when we went down). The parking lot was awful. There's maybe 25 spaces. The location is great though!

Booked for the pool area, except they have a sign when you come in that says one water slide is broken, the kids area is broken, and the pool heat is broken on the other pool. Asked for sheets, blanket, and pillows for the pull out couch, the staff huffed and said "I'll bring it in a minute". She brought ripped up sheets and one pillow saying that's all she had. Blankets and sheets al had holes in them. Beds were really uncomfortable. Breakfast was a waffle maker, one choice of juice, eggs and sausage that looked really over cooked. We went day one and decided it wasn't worth going back again. If you need somewhere to crash one night with zero expectations, it would be fine, but I definitely would not recommend for a longer stay.

It was nice and clean. The pool and side had issues. And that was the reasons why we didn’t give the 5 stars. That was one of the reasons we picked where we did.

After reading current reviews on this hotel, I decided to try it out. Check in went ok. They do require a $100 hold upfront for incidentals on a credit card which I wasn't aware of. Their yellow waterslide isn't working until further notice, this includes the kiddie slide & mushroom spash play area for little ones. Our bed boxframe was broken. The sink had toothpaste from the previous occupants that stayed still in it. The bath tub in our room had a crooked faucet but it functioned. The beds were not comfortable whatsoever. The pool which had a functioning waterslide was ice cold. Breakfast was ok. Definitely not somewhere we would chose to stay again.

needs some Maintenace and new furniture

Not clean, missing smoke detector, bathroom wallpaper was falling apart, sink didn’t drain half the outlets didn’t work. For this price, I would pass.

Great bed and pillows

We had a great stay in Bismarck at the Comfort Inn. The staff is wonderful, very friendly and accommodating, many thanks. That being said, the property is dated, we had to get our room card rekeyed daily. Coffee maker was broken, had to replace. The company now posts that they don’t provide daily room cleaning.

The staff were friendly and accommodating, allowing for early check-in after a 12-hour drive. The room was clean, quiet, and the pool area was well-maintained. Breakfast offered a satisfactory selection. I plan to stay again.

Helpful staff, close to many things, comfortable beds.

I was not impressed with the hotel. It was kind of clean. The sink was cracked. The outlets did not work. None of the security doors were locked.

Great