Darma U. D.

8.2

/10

Reviewed 1 week(s) ago

I stayed here for a tennis sparring match. I arrived early before check-in time. Upon registration, I said I was just leaving my luggage, but it turned out the room was ready and I could move in early. It was okay. I had a leaking AC, but it was quickly resolved. Oh yeah, the electric kettle smelled like stale food when I tried to use it. Please pay attention to the cleanliness of the minibar.

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Accommodation's Reply

24 Sep 2026

Dear Ms. Dharma, Thank you for taking the time to share your stay experience with us. We are pleased that your room was ready early and the check-in process was convenient. We apologize for the water leak from the air conditioner, although we are glad that our team was able to resolve the issue promptly. Regarding the smelly electric kettle and the cleanliness of the minibar, we also apologize for the inconvenience. We will take your feedback seriously and forward it to the relevant team to improve the inspection and cleanliness of room amenities. We hope your next stay will be even more comfortable. We look forward to welcoming you back again. Thank you. Sincerely, The Hotel Management

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Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, the room size is appropriate, the location is in the city center, clean, comfortable.

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Accommodation's Reply

21 Sep 2026

Dear Valued Guest, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Hotel Management

M***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

Always a choice when going to Bogor.

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Accommodation's Reply

16 Sep 2026

A***s

Staycation

9.4

/10

Reviewed 2 week(s) ago

Everything is good except Wi-Fi.

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Accommodation's Reply

16 Sep 2026

U***i

9.4

/10

Reviewed 2 week(s) ago

The receptionist was friendly. I requested early check-in and arrived at 1 PM. I requested a hairdryer by phone, and it was delivered to my room. Breakfast was varied and tasty. The location is strategically located in the city center, and there's a minimarket (Circle K) nearby.

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Accommodation's Reply

16 Sep 2026

A***a

Transit

10.0

/10

Reviewed 2 week(s) ago

My favorite breakfast chicken porridge, it's delicious. The atmosphere is comfortable, the city view is visible from the room, and the hotel staff is friendly.

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Accommodation's Reply

21 Sep 2026

h***l

Transit

10.0

/10

Reviewed 2 week(s) ago

The service is quite good and the conditions are clean, and it is also comfortable to stay at this hotel.

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Accommodation's Reply

14 Sep 2026

RACKBY F. B.

Transit

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly and polite.

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1 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Mr Rackby, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Hotel Management

S***n

Business

8.4

/10

Reviewed 3 week(s) ago

Bathroom cleanliness needs to be improved. When I stayed, the towels had blood stains on them. There was no soap for the sink; only toothbrushes and toothpaste were provided, but they weren't refilled the next day. There were no laundry bags, so laundry was left against the wall and picked up.

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Accommodation's Reply

08 Sep 2026

Dear Valued Guest, Thank you for taking the time to write a review and share your stay experience with us. We apologize for any inconvenience, particularly regarding the cleanliness of the bathroom and the condition of the towels you received, which did not meet our hygiene standards. We also apologize for the inadequate amenities and the lack of laundry bags in the room. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation and improvement, especially regarding room cleanliness, amenities, and laundry service availability. Sincerely, The Hotel Management Team. We hope to serve you even better on your next stay. Thank you for your understanding and feedback.

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n***l

9.4

/10

Reviewed 5 week(s) ago

Comfortable, clean, staff so friendly. But why didn't access to basement?

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Accommodation's Reply

04 Sep 2026

Dear Guest, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. Regarding the basement, we apologize for the inconvenience. The basement is currently not accessible to guests due to operational reasons. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Hotel Management

S***d

Staycation

9.7

/10

Reviewed 6 week(s) ago

It's a shame the TV isn't a smart TV so it can't open YouTube, but everything else is really good and comfortable.

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Accommodation's Reply

21 Aug 2026

Dear Guest, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

Sri D.

Staycation

8.5

/10

Reviewed 7 week(s) ago

hotel staff are friendly and responsive..

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1 people find it helpful

Accommodation's Reply

15 Aug 2026

Dear Mrs Sri, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

F***a

10.0

/10

Reviewed 9 week(s) ago

Try staying overnight because your refreshing time is super short. The room is comfortable. The location is strategic, close to the mall and Bogor Botanical Gardens. There's also a fast food restaurant next door. The breakfast menu is extensive and delicious. The room is clean and comfortable. You can choose a non-smoking room. The best!

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Accommodation's Reply

04 Aug 2026

Dear Guest, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

A***i

Staycation

9.4

/10

Reviewed 9 week(s) ago

Access to the city center and to the toll road is close.

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1 people find it helpful

Accommodation's Reply

04 Aug 2026

Dear Guest, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

yasin p.

Leisure

10.0

/10

Reviewed 10 week(s) ago

Alhamdulillah everything is amazing

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1 people find it helpful

Accommodation's Reply

23 Jul 2026

Dear Mr Yasin, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

Theresia J.

Staycation

10.0

/10

Reviewed 10 week(s) ago

Breakfast was quite varied and all the food was hot. My stay here happened to be on my birthday, and during breakfast, I was surprised by a cake from one of the hotel staff. Thank you so much, Zest Hotel; it was truly an amazing stay.

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Accommodation's Reply

23 Jul 2026

Dear Mrs Theresia, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

y***n

10.0

/10

Reviewed 10 week(s) ago

Thank God, it's so comfortable that I forget I want to go home.

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Accommodation's Reply

23 Jul 2026

Dear Guest, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

Fahlusiyanto

Leisure

9.4

/10

Reviewed 11 week(s) ago

Very satisfying. 1. Good price. 2. Good place.

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Accommodation's Reply

23 Jul 2026

Dear Mr Fahlusiyanto, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

Najwa A. A.

Leisure

10.0

/10

Reviewed 12 week(s) ago

The staff was very friendly and helpful when we wanted to check in early and were given priority. We could request connecting rooms, and our family was very comfortable. Thank you, Hotel Zest Bogor.

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1 people find it helpful

Accommodation's Reply

23 Jul 2026

Dear Mrs Najwa, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

Rika H.

Staycation

9.4

/10

Reviewed 13 week(s) ago

The room was clean, comfortable, everything worked well, the location was strategic, and the staff was friendly and helpful. Thank you.

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Accommodation's Reply

23 Jul 2026

Dear Mrs Rika, Thank you for your positive feedback. We are pleased to hear that your stay with us was enjoyable and appreciate your kind words regarding your experience. Your feedback is invaluable to us, and we will continue to strive for excellence. We look forward opportunity to welcome you back to our hotel in the future. Best regards, Leonardo Sinlae Hotel Manager

Zest Bogor by Swiss-Belhotel International

Overall Ratings & Reviews Zest Bogor by Swiss-Belhotel International

8.7

8.6

8.2

8.8

8.6

Traveler Reviews Zest Bogor by Swiss-Belhotel International