V***n

Leisure

10.0

/10

Reviewed 2 day(s) ago

The hotel is good and comfortable. Luckily, I got one with a Smart TV.

See original

Find this review helpful?

NT

Nikki T.

Transit

9.7

/10

Reviewed 2 week(s) ago

Comfortable hotel, cold AC, clean, and really good sleep here.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Nikki, Thank you for choosing our hotel as your accommodation during your stay in Bogor and for taking the time to write about your experience. Your comfort is our top priority. Thank you again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

S***i

10.0

/10

Reviewed 2 week(s) ago

Always stay here when in Bogor... Comfortable hotel... Highly recommended.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing us during your stay in Bogor. We appreciate you taking the time to share your experience with us. Your comfortable stay is our priority. Thank you once again for your warm review. We look forward to welcoming you back to Settel Hotel Bogor. Best regards, Wanda Arif Mahmud Hotel Manager

See original

D***a

Business

6.3

/10

Reviewed 3 week(s) ago

Sorry, during my stay at the Swiss Bell group, in Bogor, I found it less than pleasant: - The roof near the bathroom, access to either electricity or whatever. It often opens when the window is opened and makes a loud noise, the technician has checked it but they said it's nothing, pushed by the wind so it's not a problem? I don't think it's like that at Swiss Bell Express Cilegon, where the noise is loud. I left in the morning, returned midday towards evening. The room had not been cleaned and tidied up. The second day, I left early in the morning, I deliberately put up a sign asking for cleaning, so that when the activities were finished the room was tidied up. The reality was still the same, I returned in the afternoon. The room had not been tidied up. Suddenly I got a WhatsApp from the hotel. There was a repair, I was asked to move rooms, until I got a call, another WhatsApp. Even though I went back to the hotel to rest. I was constantly called, and WhatsApped when the repair work was about to start. It can't be a regular day, not a weekend. How can the information be so sudden. It was truly an unpleasant experience.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Hello, Thank you for taking the time to write a detailed review after your stay with us. We apologize for the inconvenience you experienced during your stay at Bogor Zestar Hotel. We apologize for not meeting our service standards. We have carefully considered all the issues you have raised and are working to resolve the following issues: • Bathroom Roof Noise Issue: We apologize for the noise issue you experienced and our technical team was unable to properly address it. We have instructed our maintenance team to immediately inspect and repair the roof structure to prevent further noise disturbances. If the technician’s explanation fails to resolve the issue, we will conduct an assessment and training session. • Late Room Cleaning: We recognize that failure to clean and tidy your room on time, even when a “Room Cleaned” sign is displayed in the room and you check out early in the morning, is a violation of our operating procedures. We apologize for the inconvenience and appreciate your understanding, as this does not meet our service standards. We have consulted with our entire room service team and have taken corrective action to ensure that all room service requests are completed by 2:00 PM (or 6:00 PM). We look forward to welcoming you back to Bogor Zestar Hotel and look forward to continuing to provide you with an excellent service experience. Sincerely, Bernie Karisma, Receptionist

See original

LS

Lingga S. A.

9.7

/10

Reviewed 3 week(s) ago

The place is nice, especially for those who are on duty and want to try exercising around the Botanical Gardens, it is highly recommended to stay here, close to everywhere.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Ms. Linga, Thank you for choosing our hotel during your stay in Bogor. We are delighted that you shared your experience. Your comfortable stay is our top priority and thank you once again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

S***n

Staycation

9.4

/10

Reviewed 4 week(s) ago

Comfortable rooms, friendly staff, easy access to everywhere. Overall, it's great 👍

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Bogor and for taking the time to write about your experience. Your comfort is our top priority. Thank you again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

ff

fadhilah f.

10.0

/10

Reviewed 5 week(s) ago

Clean: Avoid swear words and improper language. Reviews should be appropriate for all ages.

1 people find it helpful

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Bogor and for taking the time to write about your experience. Your comfort is our top priority. Thank you again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

H***a

Leisure

9.4

/10

Reviewed 5 week(s) ago

The hotel is quite comfortable and clean, the hot water works, the TV channels are good, the WiFi is not very good.

See original

1 people find it helpful

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Bogor and for taking the time to write about your experience. Your comfort is our top priority. Thank you again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

L***s

8.2

/10

Reviewed 5 week(s) ago

I've always had a comfortable stay here, stayed several times and always loved it. I requested a top-floor room and was granted it. Love it.

See original

1 people find it helpful

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing us during your stay in Bogor. We appreciate you taking the time to share your experience with us. Your comfortable stay is our priority. Thank you once again for your warm review. We look forward to welcoming you back to Settel Hotel Bogor. Best regards, Wanda Arif Mahmud Hotel Manager

See original

O

Octawiya

Staycation

9.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, overall it is clean, but unfortunately the room is not soundproof and the bathroom facilities are lacking, such as there is no shower cup and so on...

See original

1 people find it helpful

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing us during your stay in Bogor. We appreciate you taking the time to share your experience with us. Your comfortable stay is our priority. Thank you once again for your warm review. We look forward to welcoming you back to Settel Hotel Bogor. Best regards, Wanda Arif Mahmud Hotel Manager

See original

ES

Endah S.

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel staff were friendly and very helpful with the check in and check out process.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Ladies/Gentlemen, Thank you for choosing our hotel as your accommodation during your stay in Bogor and for taking the time to write about your experience. Your comfort is our top priority. Thank you again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

K***n

8.8

/10

Reviewed 5 week(s) ago

I had a pleasant stay! Only stayed short for a business trip.

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Mr / Mrs . Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your satisfaction with our facilities and services will be our motivation to maintain it..Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

L***a

10.0

/10

Reviewed 5 week(s) ago

Clean, spacious room ❤️ the facilities are also complete

See original

1 people find it helpful

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Bogor and for taking the time to write about your experience. Your comfort is our top priority. Thank you again for your warm review. We look forward to welcoming you back to Zest Hotel Bogor again. Best regards, Hotel Manager, Wanda Arif Mahmud

See original

Verified Traveler

Staycation

9.4

/10

Reviewed 5 week(s) ago

Very friendly service, so it's comfortable to stop by again.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing us during your stay in Bogor. We appreciate you taking the time to share your experience with us. Your comfortable stay is our priority. Thank you once again for your warm review. We look forward to welcoming you back to Settel Hotel Bogor. Best regards, Wanda Arif Mahmud Hotel Manager

See original

Verified Traveler

9.4

/10

Reviewed 6 week(s) ago

The staff is friendly, the room is clean and fragrant

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing us during your stay in Bogor. We appreciate you taking the time to share your experience with us. Your comfortable stay is our priority. Thank you once again for your warm review. We look forward to welcoming you back to Settel Hotel Bogor. Best regards, Wanda Arif Mahmud Hotel Manager

See original

Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The location is quite strategic in the city center, the breakfast menu is varied and quite tasty, the room is clean overall, the staff is friendly and helpful. I will return here if I visit the city of Bogor.

See original

Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for choosing us during your stay in Bogor. We appreciate you taking the time to share your experience with us. Your comfortable stay is our priority. Thank you once again for your warm review. We look forward to welcoming you back to Settel Hotel Bogor. Best regards, Wanda Arif Mahmud Hotel Manager

See original

D***a

Staycation

9.4

/10

Reviewed 7 week(s) ago

It's nice for resting and good for working, there's a long chair near the window so you can see the city view.

See original

1 people find it helpful

Accommodation's Reply

01 Oct 2025

Thank you for choosing Zest Hotel Bogor and for taking the time to give us your review and rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, making you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your excellent rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Wanda Arief Mahmud Hotel Manager

See original

I***h

Leisure

9.4

/10

Reviewed 8 week(s) ago

I've stayed here several times and have always been satisfied with the service. Convenient location, in the city center, close to entertainment destinations, and easy access.

See original

Find this review helpful?

Accommodation's Reply

30 Sep 2025

Dear Sir/Madam, Thank you for choosing our hotel as your place to stay during your stay in Bogor. Thank you also for taking the time to write about your experience during your stay. It is our pleasure to know that you are satisfied with our service. We hope that in the future, Zest Hotel Bogor will remain your choice for your stay in Bogor. Once again, thank you and we look forward to welcoming you back to Zest Hotel Bogor. Warm regards, Wanda Arief Mahmud. Hotel Manager.

See original

Verified Traveler

Leisure

8.5

/10

Reviewed 8 week(s) ago

Near shopping mall Near restaurant cafe Air conditioning 2/3 Water pressure 3/5

Find this review helpful?

Accommodation's Reply

30 Sep 2025

Dear Mr/Mrs, Warm greetings from Zest Bogor by swiss-belhotel. Thank you for choosing to stay with us and providing your feedback. Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay Thank you again for taking the time to provide your comments and we look forward to serving you again soon Sincerely, Wanda Arief Mahmud Hotel Manager

A***n

Staycation

9.4

/10

Reviewed 9 week(s) ago

There is no doubt, everything is fine.

See original

Find this review helpful?

Accommodation's Reply

30 Sep 2025

Dear Sir/Madam, Thank you for choosing our hotel as your place to stay during your stay in Bogor. Thank you also for taking the time to write about your experience during your stay. It is our pleasure to know that you are satisfied with our service. We hope that in the future, Zest Hotel Bogor will remain your choice for your stay in Bogor. Once again, thank you and we look forward to welcoming you back to Zest Hotel Bogor. Warm regards, Wanda Arief Mahmud. Hotel Manager.

See original

Zest Bogor by Swiss-Belhotel International

Overall Ratings & Reviews Zest Bogor by Swiss-Belhotel International

8.7

8.6

8.3

8.9

8.6

Traveler Reviews Zest Bogor by Swiss-Belhotel International

Payment Partners

About Traveloka

Follow us on

Products

Others

Download Traveloka App