Overall Ratings & Reviews South West Mermaid Inn

Heating was not working and they had a space heater placed on the desk to heat the room. We were not informed of this. The electronic door did not work and the staff had to push into the door with his shoulder for it to open. Needs improvements.

Friendly staff, esay parking

Lovely spot

Staff was friendly and the area was easy access to the ferry .

Clean and convenient, Nice breakfast. Staff seemed a little unfriendly.

Nice, clean motel. Enjoyed stay. Free breakfast was good.

Well maintained facility. Breakfast good but a small dining area. Very convenient to Bay Ferries terminal.

Power failure during the night Breakfast was good

Would choose this accommodation again.

Great location and beautiful views

The hotel was an older one but well maintained. Breakfast service was excellent as was the friendly host - John,

Great locations, friendly staff, hot protein offered with breakfast was a plus. I would recommend to others to stay.

Stayed twice. Enjoyed both stays. Nice room and quiet. Good breakfast options. Highly recommend.

Nice property. Were able to give me a ground level room which was a great help. Nice breakfast.

It was a very nice,clean and quiet. I didn't really care for going up the stairs with our luggage but i made it through it. I would definitely stay there again and tell my friends it's a good place to stay.

Just noisy. Staff was very nice for the most part.

Felt a bit dated. Staff did change my room after a complaint. Breakfast had a good choice and cooked meal was hot.

We stayed 4 nights and staff cleaned our room once only, on the first morning.

Clean. Good bed.

Great breakfast and everything clean. Only fault was no rugs on floors so heard every step above us. Very loud!