The staff member who checked us in was not friendly. There was a loud motor running outside of our room. Our room was clean but could use updating. Breakfast options were nice but there were no employees to be found.
Teresa
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I was pleasantly surprised with comfort and
cleanliness of the room. I will be staying again. And the breakfast was an added perk.
Dan
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was a nice hotel. We called ahead of booking it to see if they had a good working pool and they told us they did. But it was closed and under repair when we arrived. We were there almost 3 days before they finally opened it.
Also, our shower had a broken pipe coming from the wall to the shower head and it sprayed all over ceiling and the rest of the bathroom when showering. They did fix it quickly though.
Read More
Cliff
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Accommodations ok. Shampoo dispensers don’t work. Blanket way too thin. Breakfast terrible. Wouldn't serve those eggs to my dog.
Althea
Business and Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Enjoyed our stay.
Sung-Tae
Business
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The tables and air conditioning were dusty, and the microwave had an unpleasant odor. More seriously, the noise from outside came through clearly into the room. The employees were friendly and breakfast was quite nice, however.
Luis
Business
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Mala experiencia,
Me robaron una caja de herramienta, la bajaron de mi camioneta estando estacionada cerca de la recepción del hotel
Lisa
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This property was an older motel and not the updated hotel that I was accustomed to. The staff that I encountered were very nice. The rooms older but clean. Not many handicapped room options. Hot breakfast available, although hours not posted.
Deborah
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was clean and location is great. I was given a smoking room but was able to switch for a non smoking room. Other than that, it was a great stay.
Sonia
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Awesome!
Jorge
Leisure
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The young girl working the desk was not friendly at all spoke as little as possible all her answer consisted of one or two word answers.
Michael
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good value for their low price. Missing on my car navigation system and took me a while to locate. Nice budget facilities.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Very nice. The room was spacious, clean and comfortable. The breakfast was really good. There was plenty to choose from and everything that the 3 of us had tasted great.
JOVITA S.
Friends and Family
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
it was clean but they put us in a handicap room. I just hope someone did not need it. The girl who ck us in did not welcome us
gene
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Ive been to Lindale maybe 8 times over the past few years and the staff has always been friendly and has always made my stay comfortable.
Hampton Inn and Holiday Inn are literally next door but I always end up staying at Best Western because I have always enjoyed my stay even when I have been in another city
Maryn
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The lobby wasn’t open and we had to speak to the front desk through a hole. It was just for 1 night. All good!
Kristy
Leisure Family
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The first room we were given had an overwhelming smell of marijuana. It was a non-smoking room. The desk clerk gave us another room a couple door down that wasn't as bad but the smell was still noticeable. We will not be staying here again and will question other Best Westerns in the future.
jay
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
It was not a bad stay. Not what I’m used to but they can’t all be fantastic I guess
Bernin
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Is name brand hotel 🏨. Very honor to the name, amazing place 🙌