Overall Ratings & Reviews Best Western Plus Cimarron Hotel & Suites

Great place close to campus.

The bar said it was open at 4:00. 4-7 happy hour. The bar tender didn’t show up until 10:00 according to the desk staff. This was very disappointing.

the room was not ready at 4pm

Great place. Staff was exceptionally friendly at check in on a crazy few days. Sad the outrageous mark up due to a concert

Great

It was a great property! Brandon was amazing and so helpful

They increase there price out of this world way to high. The owners are greedy

Good, convenient location

The staff was fantastic. Everyone seemed willing to make an extra effort to ensure our stay was wonderful.

Awesome property! A bit higher price but love location

I had to change rooms because the tv didn’t work. The second room had wallpaper coming off, black mold in the shower, and the shower faucet had come out of the wall so much that I could see inside the wall. Needs caulking in the bathroom. Bed was comfortable, staff was great, and aside from those issues, it’s not a bad place.

The staff was great and offered up water and masks during the wildfires that happened while we were there. The pool floor was chipping and made swimming not particularly appealing, and the stairwell looked like it hadn’t been vacuumed in weeks. The rooms were clean and cozy. The breakfasts were a pleasant surprise and featured something different every morning. Will definitely stay there again.

Shower was dirty, heating/cooling unit was thick with dust, blowing out of vent. Second room had no air ventilation. Non-working outlets. Lamps placed in room, but no outlets to plug in. Co2 monitor going off in room upon arrival. Property overall looked good, but we must've gotten a neglected room. Staff was pleasant & responsive to our issues. We arrived at night, went straight to bedafter co2 monitor was addressed. We didn't realize other issues until next morning & promptly checked out.

It was a nice place to stay for the evening. We were in town for an event and they were booked up. Nice staff, convenient, and good breakfast.

Ladies at the desk were so nice. Man serving breakfast was so kind.

A bit dated but very nice. Rooms are large.

This was our 2nd time to stay here. The staff is very kind and a pleasure to do business with. The facilities are very clean

The staff was great and the room was very clean. Breakfast was good too.

Everything went as expected :)

The room had cracked seams in the dry wall and the television did not work the first two nights of my stay. I had the front desk person check my television and he said I would have to move to a different room.