The property is set in a perfect location of Yufuin, only a few minutes walk to the main streets/ Yufuin Floral village. The staff were very attentive and welcoming, and the property is charming and traditional. The private onsen was a nice touch! The only downside to the hotel is that it’s a little dated and the walls are paper thin. I would recommend ear plugs if a light sleeper! Also, we did not realise that everything in Yufuin closes at 5pm - only 3 restaurants were open in the whole town and one of them was fully booked up so there’s really not much choice. We decided to not book half board as we wanted to try different foods but very nearly got caught out as did not realise everywhere shut…. Just something for travellers to be aware of…

Excellent service and friendly staff. We loved the private family hot bath and breakfast was awesome too! We will definitely go back if we have a chance to. Thumbs up!

In general the stay was great and the private onsens were also pretty good. But my issue is the sink in my room had an awfully bad smell especially when the water is running. Kind of like an extremely fishy smell which makes me doubt the cleanliness of the water supply

The service here is so good and thoughtful, I cannot emphasize how impressed we were. The staff helped us store our baggage before check in and figure out how to get the baggage to the train station. We were provided a variety of complimentary gifts, and a map of the surrounding area. The room was spacious and clean, and the private baths were a wonderful experience. I’d definitely recommend this hotel to others traveling in this area.

Excellent staff and great location! The Japan / Western style room was very comfortable and spacious.

The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again.

Excellent hotel in Yufuin! Location is mins walk away from Kinrin Lake so you can enjoy the excellent morning view. Hotel room is clean and comfortable, and the private onsens are really great for relaxing. Dinner and breakfast are really must try in my opinion. Staffs are all very friendly and helpful too.

Room is very clean. Staff are nice. Spa is enjoyable. Small gift was unexpected but making you feel you were very welcome.

Everything was great. Excellent service but was surprised when I booked that dinner was not included as with most other ryokans.

NICE ONSEN JUST A BIT OF A WALK FROM THE TRAIN STATION

The stay was very good. The food was good too

Staff are helpful and very nice . Close to the lake for early morning visit . Dinner is great . Private onsen (free) are great, pre-book required

Excellent.

The staff team are very nice and welcome. Dinner is beyond expectation. A good place for family with kids getaway.

The check-in process was very smooth from the moment we were greeted as our car pulled into the property. We were able to do some pre-check in as we arrived in the morning and allowed to park our cars there as we explored the town and shops. Upon check-in we were provided small gifts (including beautiful small drawstring bags for all the ladies). The room that our party stayed in was on the top floor. we were greeted with a large spacious tatami room with a super high celling. It was one main room with a Kotatsu table (table with a cover & heater underneath to keep those legs/toes warm). But with the table moved to the side of the room (still able to be used) there was plenty of space for 4 beds. Note that you have to set the beds yourself. Meals and the private family baths (which we booked ahead of time, for a 1 hour time slot) were in a separate building with a short walk outside (warm jackets for the Yukata were provided in the room). There was a short March the evening we were there so we enjoyed the onsen with snow gently coming down on us which was AMAZING. Family bath was a good size. There was actually a indoor bath and outdoor bath in the same "private area". Dinner and breakfast were in different buildings but both were beautifully and deliciously laid out meals. The morning breakfast we also had a beautiful snowy morning view which enhanced the whole experience. Short walk down to shopping street and town, also a coin laundry across the street! Great location!

Enjoyed our 2-night stay. Hospitality was excellent - all the staff were very friendly and helpful. Breakfast was first class, private outdoor onsens were wonderful. We also had good fun playing ping pong in the game room, and the massage chairs were an added bonus. Great location too. We appreciate all the attention to details that made our stay memorable. Thank you to all the hard working staff!

Location is good and the hotel is morden. Staffs were very nice and friendly. We had a good time there.

The ryokan is a distance away from the station and some section of path to it is unlit, becareful when coming in winter where the sun sets earlier. Most stores also closes by 5:30pm so take note. That said, the staff are really friendly and accomodating, one of the staff, Sato, reached out to guide me on what to do and set the private onsen timings weeks before, great service throughout. The breakfast is also really good! I really enjoyed my stay!

Peaceful and quiet, wonderful stay, we enjoyed the private onsen and the kaiseki dinner very much!

Stayed overnight on a weekend trip to Yufuin. This accommodation is a gem of a place. The staff are very attentive and are present from check in to check out, whether arriving early to drop off your bags, in the restaurants or for the hot baths. They have private and public baths. The public baths are open all day 6am to 2 am, the private mornings and evenings just past midnight. You can book the private bath for your own party for 50 minutes. I had it all to myself. The breakfast and dinner are traditional Japanese and are delicious. Overall a great stay, highly recommended.