7.7
Pleasant
From 698 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.3

Meal

7.0

Location

8.0

Service and Facilites

7.4

People often mention about Impiana Mutiara Hotel @ Kampung Air
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Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Staff Friendliness (1)
Hotel Area (1)
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Traveler Reviews Impiana Mutiara Hotel @ Kampung Air

Number of reviews per page
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40
Customer reviews
E***k
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8.5
/10
Reviewed 3 week(s) ago
So fa so good. The paint on the walls of the hotel room is peeling. The sheets and blankets need to be replaced. The room needs to be air-conditioned.
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K***i
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5.3
/10
Reviewed 8 week(s) ago
The room is not the same as in the picture, the house is bad and the room smells.
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Milatun K. S.
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9.1
/10
Reviewed 22 week(s) ago
The hotel area is okay, there are many restaurants, but unfortunately the hotel is old and outdated, but for the price it's okay.
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B***d
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Leisure
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5.9
/10
Reviewed 45 week(s) ago
Location is opposite a night market. A bit distance from gaya street. Room condition is totally different from the picture shown in their ads. Room is small, with funny smell inside every time I get into my room. I can hear people talking outside and banging their door at midnight. The lucky thing is air conditioner is still cold and hot water shower is still hot. Will I come again? NO!
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M***d
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Transit
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5.9
/10
Reviewed 55 week(s) ago
AC from the old age era, bed and mattress in poor condition and the bathroom seriously need a makeover. Door is without a safety latch and the list goes in. So bad that we moved to Park Hotel that 's located just across the road, which should've been our first pick.
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NABILAH N. A. B. A. R.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 80 week(s) ago
Their room were so in bad condition (moldy wall, small room, weird smell, bed sheet seem so not clean) and we had to move out to another hotel because so not comfortable with the conditions.
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LAI H. B.
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5.6
/10
Reviewed 82 week(s) ago
No lift. Facilities and equipment are damaged and without repair; The socket hanging there almost dropped from the wall. The room's wall and toilet are dirty, not worth the pricing. With such pricing, I can look for other better accommodation in KK! One thing that's good is that the staff is quite friendly.
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Chew S. P.
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5.4
/10
Reviewed 85 week(s) ago
Room bad condition, toilet door cannot close properly.
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Jay a. B.
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9.1
/10
Reviewed 86 week(s) ago
Location is perfect. Close to everything that needs to visit when you go to Kota kinabalu.
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Muhammad A. A.
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6.3
/10
Reviewed 89 week(s) ago
Bilik tak sama macam dalam gambar.
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Syukrin A.
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8.5
/10
Reviewed 101 week(s) ago
There is a rm50 deposit, wifi, don't expect too much 😂 the hotel is really strategic because it's in the middle of the city, it's easy to go to the night market, the room is spacious but you can't expect a lot hahaha, what a good experience
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norhanisyawati z.
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5.1
/10
Reviewed 115 week(s) ago
Room smells. Dirty curtains. Water containers on the walls of many houses are old. No not alive. The toilet door cannot be closed.
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almousie m.
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6.5
/10
Reviewed 116 week(s) ago
Sesuai dengan harga la..dah nama pun hotel bajet..tpi yang ni terlebih bajet..mandi guna gayung mcm zaman dlu" mandi tepi perigi..siaran tv mata pun ikut juling..cuma bersih,kemas..
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Desen i.
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6.2
/10
Reviewed 124 week(s) ago
Bilik tidak sesuai dengan keterangan yang diberikan waktu booking, bilik jg banyak laba-laba, bau dan berhabuk, tapi maklum sajalah mungkin sesuai harga tetapi kualiti harus diutamakan
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MUHAMMAD N. B. N.
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8.5
/10
Reviewed 126 week(s) ago
Terbaik lah, selesa, recommended
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Bradley G. J.
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5.2
/10
Reviewed 140 week(s) ago
✅ Booked for 3nights but checked out the next day. ✅ The room condition is not like what have been pictured. ✅ Door lock not functioning. ✅ Dusty. ✅ Got 1 plug only. Even though the room is for 2 people. ✅ Probably not recommended for people who prefer more clean & big space. ✅ Not worth the money even though follow their normal room price.
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Lonaa Y.
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6.0
/10
Reviewed 142 week(s) ago
Cadar selimut sangat gatal!!! Susah mau tidur..bila minta tukar receiptionist suruh ambil cadar & selimut baru di kaunter. Kita kena tukar sendiri.. Dalam 1 bilik ada 2 katil dan dua2 cadar selimut gatal. Sangatlah tidak bersih!!! Cadar selimut tidak kena tukar.
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ZulMirzan Bin Mazlan
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5.1
/10
Reviewed 152 week(s) ago
Hahahahah funny and at the same time 100% different from advertise that shown. Even the odor/smell of the room is so bad. Smells like dust and smoke. Its okay, just for one night tho. But I do not recommend this hotel seriously.
1 people find it helpful
Olevia K.
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6.0
/10
Reviewed 157 week(s) ago
Aircond is very noisy, can't sleep
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Susie S.
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4.8
/10
Reviewed 181 week(s) ago
Totally different from pictures, well unlucky me didn't check the area properly. I can get better hotel than this at same price. Not really friendly frontdesk, my room smell like cat's urine, no lift provided. Me.. * sit in box of shame *
1 people find it helpful
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