Dear M*i, Warmest regards, Veranda Hotel Pakubuwono We are delighted to receive your excellent review score. We are delighted to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono and we look forward to welcoming you back soon. Best regards, Dewi Novita General Manager

Dear Ms. Hendrita R., Warmest regards, Veranda Pakubuwono Hotel We are delighted to hear that your stay exceeded your expectations. We are also delighted to know that the services of our staff have enhanced your experience even further. We will ensure that they are given the due recognition for their excellent service. Best regards, Devi Novita General Manager

Dear Ms. Ha*, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive your excellent review score. We are so happy to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono. We hope to welcome you back soon. Best regards, Devi Novita, General Manager

Dear M*i, Warmest regards, Veranda Hotel Pakubuwono We are delighted to receive your excellent review score. We are delighted to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono and we look forward to welcoming you back soon. Best regards, Dewi Novita General Manager

Dear Guest, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your experience at Veranda Hotel Pakubuwono, particularly highlighting the exceptional service provided by Stacy. We are delighted to learn that she played a significant role in making your visit extraordinary. We consider Stacy a valuable asset to our team, and we genuinely appreciate your recognition of her outstanding service. We look forward to welcoming you back to Veranda Hotel Pakubuwono soon. Sincerely, Dewi Novita General Manager

Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing a great score for your recent visit. First and foremost, we appreciate your compliments on our Hotel atmosphere, the cleanliness of the rooms, and our central location. It’s also wonderful to know that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings.. However, we are concerned to hear that there were some issues during your visit, particularly with the elevator service and your Room Service request. We sincerely apologize for the inconvenience caused by the elevator situation during your stay. The elevator service has been temporarily affected due to an unexpected technical issue, and, for the safety and well-being of our guests, essential maintenance work is currently underway. We fully understand that this may have caused some inconvenience, particularly during peak hours, and we deeply regret any delays. Furthermore, we apologize for the miscommunication regarding Room Service. This is certainly not the level of service we strive to provide, and we greatly appreciate your understanding. Rest assured, we will be addressing this with our team to ensure that this doesn’t happen again in the future. On behalf of the team, please accept my utmost sincere apology regarding the matter. I will ensure to communicate this matter with our colleagues. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager

Dear mochamad a. a. h., Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager

Dear S***n, Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager

Dear B*a, Warm greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. We are delighted to learn that the service provided by our staff has further enhanced your experience. We will ensure that they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita, General Manager

Dear A*s, Warm greetings from Veranda Hotel Pakubuwono. Thank you for your review of your stay. While we want you to have an excellent experience, we regret that you were inconvenienced by not being provided with a second room key for charging your laptop, as there was only one available. We understand your need to charge your laptop during an outside meeting. We apologize for the inconvenience caused by not having a spare room key available when needed. This is certainly beyond the standard of service we expect to provide to every guest. Your feedback is very important to us and will be taken into consideration to prevent a similar incident from happening again. On behalf of the management, please allow me to once again extend our sincerest apologies for the unpleasant experience you had. Please be informed that this feedback has been escalated to the relevant department for improvement and to create a better experience for your next visit. Thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the future. Sincerely, Dewi Novita, General Manager

Dear Pasca S., Warm greetings from Veranda Hotel Pakubuwono. Thank you for your review of your stay. While we want you to have an excellent experience, we regret that you experienced the inconvenience of our staff being less than friendly, attentive, and helpful. We deeply regret that your experience did not reflect the service standards we set at Veranda Hotel Pakubuwono. We are always committed to providing sincere, attentive, and responsive service to our guests' every need. This incident clearly fell short of our expectations, and we understand how it may have impacted your comfort. On behalf of management, allow me to extend our sincerest apologies for the unpleasant experience you encountered. Please be informed that this feedback has been escalated to the relevant department for improvement and to create a better experience for your next visit. Thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the future. Sincerely, Dewi Novita, General Manager

Dear Isnin H., Warm greetings from Veranda Hotel Pakubuwono. Thank you for sharing your pleasant experience of your visit, and I am very happy to hear that we have provided a memorable experience for you. We are delighted to hear that you were satisfied with our hotel facilities. We wish you well and we look forward to welcoming you back to Veranda Hotel Pakubuwono. Sincerely, Dewi Novita, General Manager

Dear a*e, Warm greetings from Veranda Hotel Pakubuwono. We would like to thank you for your review, and we are pleased to know that you had a pleasant experience at Veranda Hotel Pakubuwono. We have shared your feedback regarding the room facilities and the availability of towels that you highlighted, and this will be a good motivation for us to improve in the future. However, if you have further comments regarding your review, please do not hesitate to contact us. We look forward to meeting you again soon. Best regards, Dewi Novita. General Manager

Dear f*y, Warm greetings from Veranda Hotel Pakubuwono. We are very happy to receive your excellent rating. It is wonderful to know that you are satisfied with your experience at our hotel! Thank you for trusting Veranda Hotel Pakubuwono, we all look forward to welcoming you back soon. Sincerely, Dewi Novita, General Manager

Dear m*d, Warm greetings from Veranda Hotel Pakubuwono. We are delighted to know that your stay exceeded your expectations. We are pleased to know that the service provided by our staff has further enhanced your experience. We will ensure that they receive the recognition they deserve for the exceptional hospitality they have provided. Sincerely, Dewi Novita. General Manager

Dear D*h, Warm greetings from Veranda Hotel Pakubuwono. We are very happy to receive such a great rating from you. It is wonderful to know that you are satisfied with your experience at our hotel! Thank you for trusting Veranda Hotel Pakubuwono, we all look forward to welcoming you back soon. Best regards, Dewi Novita. General Manager

Dear Ms./Mr. (name), Warm greetings from Veranda Hotel Pakubuwono. We are very happy to receive such a great rating from you. It is wonderful to know that you are satisfied with your experience at our hotel! Thank you for trusting Veranda Hotel Pakubuwono, we all look forward to welcoming you back soon. Best regards, Dewi Novita. General Manager

Dear Ricky I, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your experience at Veranda Hotel Pakubuwono, particularly highlighting the exceptional service provided by our staff. We are delighted to learn that our staff played a significant role in making your visit extraordinary. We consider our staff a valuable asset to our team, and we genuinely appreciate your recognition of our staff outstanding service. We look forward to welcoming you back to Veranda Hotel Pakubuwono soon. Sincerely, Dewi Novita General Manager

Dear I***a, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager

Dear Mr. Oon S, Warm greetings from Veranda Hotel Pakubuwono. Thank you for your positive review regarding your experience at our hotel. We are pleased to hear that our services and facilities exceeded your expectations, especially our swimming pool facilities. We strive to provide exceptional service, and your appreciation will always be our motivation. We wish you good health and we look forward to welcoming you back to Veranda Hotel Pakubuwono. Best regards, Dewi Novita. General Manager.