Our stay at Sunny Side Hut was great. It was our first time visiting both Japan & the snow but it was hassle free because of the exceptional service. We (myself & daughter) had a blast. The facilities & location are good. The service is exceptional. Pros: - Exceptional service. The owner couple were willing to drive us to where we wanted to go to make our stay pleasurable. Decent understanding of English & western culture. - Great food. Plenty of variety in provided meals. Good mix of Western & Japanese styles. - Excellent for families. The family that own the place are very welcoming. Plenty of board games & fun to be had. - Rooms are tidy and include housekeeping. - Everything you need to hit the snow. There is a room for snow equipment, a dry room & owner's can assist organise lift tickets & equipment hire. - Private bathrooms! - Plenty of food & services (pharmacy, convenience store etc.) around within walking distance. Some night life also exists. - Great value for money. I almost feel like I should have paid more. Cons: - There are closer places to the snow resorts however there is ample transport & the lifts we received from the owners made this mostly non-issue. - Rooms & bathrooms are a bit small, but I think it's pretty standard for Japanese accommodation.

Erica and Tomo are very friendly and hospital hosts. They offered us transport whenever needed. Tomo happily drove me to Hakuba 47 - a 15 minute drive in heavy snow - to pick up my lost child. For that we are forever grateful. Our stay included breakfast - each day we were treated with a mix of Japanese and western foods. Coffee was nicely brewed. We also stayed for Erica’s yummy, home-made meals during our stay. Will stay with them again if we visit Hakuba in the future.

The owner was very friendly, we arrived at night in the rain and she came out to find us. She also gave us some recommendations for local restaurants.

I went to ski in Hakuba for the WE and the quality of the service was just awesome. The managing couple was extremely helpful, professional and accommodating. They made our week-end very enjoyable. The hotel is 10-minutes away walking from the station, which is great. The breakfast was delicious and quite substantial.

Hosts were amazing and when above and beyond! Prepared food that was delicious