BATIQA Hotel Jababeka Cikarang

Explore BATIQA Hotel Jababeka Cikarang
8.6
Very Good
From 5,888 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about BATIQA Hotel Jababeka Cikarang
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Bedroom (95)
Staff Friendliness (91)
Ambiance (90)
Room Space (81)
Accessibility (80)
Surroundings (79)
Bathroom (79)
Hotel Area (77)
Check-in/out Time (67)
Distance to City Center (61)
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Traveler Reviews BATIQA Hotel Jababeka Cikarang

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Customer reviews
A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is okay, the sleep is also quite good with the published rate.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you so much for staying at Hotel Vatica Yababega and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay in Cikarang. Your comfort is our top priority, and all our staff are committed to providing the best service to enhance your stay. Please feel free to visit our Fresca Cafe and Restaurant; we offer a diverse menu and a wide selection of drinks. Please contact us if you have any questions. We have shared your compliments with all our staff. We look forward to welcoming you back again. Thank you very much, The Hotel Management Team
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M***M
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Everything's fine, except for the cramped parking area and outdated TV. Time to upgrade to a smart TV or Google TV.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your overall stay at our hotel. We especially appreciate your feedback regarding the limited parking space and television facilities. We understand that this may have affected your comfort during your stay. We have noted your suggestion about upgrading the television facilities to a Smart TV or Google TV and will forward it to management for future consideration. We greatly appreciate this valuable feedback, as it helps us continuously improve our facilities and services. We look forward to welcoming you back to Batika Jababeka Hotel and providing you with an even better stay on your next visit. Sincerely, Management
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Y***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's delicious and very comfortable.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you so much for staying at Hotel Vatica Yababega and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay in Cikarang. Your comfort is our top priority, and all our staff are committed to providing the best service to enhance your stay. Please feel free to visit our Fresca Cafe and Restaurant; we offer a diverse menu and a wide selection of drinks. Please contact us if you have any questions. We have shared your compliments with all our staff. We look forward to welcoming you back again. Thank you very much, The Hotel Management Team
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Everything was fine, with only two things missing in my opinion: the bathroom was a bit clogged when I stayed, and the breakfast menu was a bit small. Everything was fine.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you for choosing Batika Jababeka Hotel and for taking the time to review your stay. We are delighted to hear that you were comfortable and had a positive overall experience. We especially appreciate your feedback regarding the condition of the bathroom and the variety of the breakfast menu. We apologize if the condition of the bathroom caused you any inconvenience. We will forward this feedback to the housekeeping team for further action and evaluation. We will also consider your suggestion regarding increasing the variety of the breakfast menu to provide our guests with an even better dining experience. Thank you again for your valuable feedback. We look forward to welcoming you and your family back to Batika Jababeka Hotel again for another memorable stay. Sincerely, Management
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Clean and comfort room, great staff.
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Accommodation's Reply
18 Sep 2026
Dear Valuable Guest, Thank you for taking the time to review us and for visiting Batiqa Hotel Jababeka. We are delighted to hear that you enjoyed your stay with us in Cikarang. Your comfort is our top priority, which is why we encourage all staff to provide exceptional service to all our guests. To enhance your experience during your stay, you might want to try our food at Fresqa Cafe and Resto. We have an interesting drink menu for you to try. Please don't hesitate to contact us with any questions. Your kind words have been shared with all our staff, and we look forward to welcoming you back. Best regards. Management,
ario h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The GM was friendly, very friendly.
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Accommodation's Reply
13 Sep 2026
Dear Mr. Ario, Thank you for taking the time to write a review about us and your stay at Batika Jababeka Hotel. We are delighted to hear that you enjoyed your stay at Cikarang with us. We are pleased to hear that you found our General Manager to be very friendly and welcoming. Your compliments are greatly appreciated and will certainly be passed on to him and the entire team. It was an honor to welcome you during your stay at this hotel. We hope to welcome you back to Batika Jababeka Hotel again on your next business trip. Sincerely, The Management Team
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T***i
icon-origin-TRAVELOKA
7.4
/10
Reviewed 5 week(s) ago
I ordered in the middle of the night and got a bad room:( When I arrived, the room was open, the bathroom door couldn't be closed, the shower couldn't stand upright, there was no shampoo. Huaaaa even though I was really tired after a long trip from NTT.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you experienced upon arrival at the hotel. We have forwarded your feedback to our housekeeping and maintenance teams for immediate action. Furthermore, we will ensure that room inspections and check-in procedures are conducted more thoroughly before handing over rooms to guests. We greatly appreciate you informing us of this matter. We look forward to welcoming you back to Hotel Batika Jababeka again and providing you with an even more comfortable and memorable stay. Sincerely, Management
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Imam n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice hotel, I like it. I'll book again next time.
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Accommodation's Reply
01 Sep 2026
Dear Imam, Thank you very much for staying at Vatica Jababeka Hotel and for taking the time to share your valuable feedback. We are delighted that you had a wonderful time in Cikarang. Your comfortable stay is our top priority, and all our staff are committed to providing the best service to make your stay even more comfortable. We have a variety of food and beverages available at Fresca Cafe & Restaurant; please feel free to use our services. If you have any questions, please contact us. We will share your valuable feedback with all our staff and hope to welcome you back again. Thank you very much, The Hotel Management Team.
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A***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Hotel staff is very helpful and the room is so clean.
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Accommodation's Reply
01 Sep 2026
Dear Valuable Guest, Thank you for taking the time to review us and for visiting Batiqa Hotel Jababeka. We are delighted to hear that you enjoyed your stay with us in Cikarang. Your comfort is our top priority, which is why we encourage all staff to provide exceptional service to all our guests. To enhance your experience during your stay, you might want to try our food at Fresqa Cafe and Resto. We have an interesting drink menu for you to try. Please don't hesitate to contact us with any questions. Your kind words have been shared with all our staff, and we look forward to welcoming you back. Best regards. Management,
Syamsul A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The service and staff are very friendly.
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Accommodation's Reply
20 Aug 2026
Dear Mr. Syamsul, Thank you very much for staying at Batika Javabeka Hotel and for taking the time to write a review for us. We are delighted to hear that you had a wonderful time in Cikarang. Your comfort is our top priority, and all our staff are committed to providing you with the best service. To make your stay even better, we recommend you try the various menu items and drinks at Fresca Cafe & Restaurant. Please contact us if you have any questions. We have shared your valuable feedback with all our staff. We hope to welcome you back again. Thank you very much, The Hotel Management Team.
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Loved staying here, the staff are all friendly. Thanks Batiqa
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Thank you so much for staying at Hotel Vatica Yababega and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay in Cikarang. Your comfort is our top priority, and all our staff are committed to providing the best service to enhance your stay. Please feel free to visit our Fresca Cafe and Restaurant; we offer a diverse menu and a wide selection of drinks. Please contact us if you have any questions. We have shared your compliments with all our staff. We look forward to welcoming you back again. Thank you very much, The Hotel Management Team
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Dewi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
cozy & homy place for stay cation…🫰🏻🥰
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Accommodation's Reply
12 Aug 2026
Dear Ms Dewi, Thank you for taking the time to review us and for visiting Batiqa Hotel Jababeka. We are delighted to hear that you enjoyed your stay with us in Cikarang. Your comfort is our top priority, which is why we encourage all staff to provide exceptional service to all our guests. To enhance your experience during your stay, you might want to try our food at Fresqa Cafe and Resto. We have an interesting drink menu for you to try. Please don't hesitate to contact us with any questions. Your kind words have been shared with all our staff, and we look forward to welcoming you back. Best regards. Management,
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 10 week(s) ago
The place is quite comfortable. The food variety is sufficient. Only the bed in room 302 needs replacing; it's too soft and causes back pain.
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Accommodation's Reply
07 Aug 2026
Dear Valued Guest, Thank you very much for staying at Vatica Javabeka Hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed a comfortable stay in Cikarang. Your comfort is our top priority, and all our staff are committed to providing you with the best service. We apologize for any inconvenience you experienced due to the bed being too soft. We have forwarded your feedback to the relevant department and will address it immediately. Please contact us if you have any questions. We have shared your positive feedback with all our staff and look forward to welcoming you back again. Thank you very much, The Hotel Management.
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Hardika y.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 11 week(s) ago
The room was okay, I liked it. The toilet wasn't very clean, with tissue marks on it. The sink area was a bit leaky. It would have been better if Netflix was available in the room. The chair in the room was no longer suitable, with lots of holes. The receptionist and some of the staff could use a little more smile.
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Accommodation's Reply
04 Aug 2026
Dear Ms. Hardika, Thank you for taking the time to write a review about your stay. We are delighted to hear that you were satisfied with your overall experience. However, we apologize for the inconvenience you experienced regarding the cleanliness of the bathroom, the leaking sink, the unsuitable condition of the chair in the room, and the service from some staff members that did not meet your expectations. We have forwarded your feedback to the housekeeping, engineering, and front desk teams for immediate action. We will conduct a thorough inspection to ensure our cleanliness standards are met, repair the leaking sink and the damaged chair, and improve the quality of service through guidance and training for all staff to provide a more friendly and professional service. We also appreciate your suggestion regarding the availability of Netflix in the room. This feedback will be considered for future amenity improvements. Thank you for your valuable feedback. We hope to welcome you back again and provide you with an even better stay next time. Sincerely, Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Staying 2 nights here was very impressive, suitable for both holidays and business trips.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you so much for staying at Hotel Vatica Yababega and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay in Cikarang. Your comfort is our top priority, and all our staff are committed to providing the best service to enhance your stay. Please feel free to visit our Fresca Cafe and Restaurant; we offer a diverse menu and a wide selection of drinks. Please contact us if you have any questions. We have shared your compliments with all our staff. We look forward to welcoming you back again. Thank you very much, The Hotel Management Team
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dani a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Friendly staff, comfortable and clean rooms, easy access to everywhere.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Mr. Dani, Thank you very much for staying at Vatica Sababeka Hotel and for taking the time to write a review for us. We are delighted to hear that you had a wonderful time in Cikarang. Your comfort is our top priority, and all of our staff are committed to providing you with the best service to make your stay even better. We have a wide selection of delicious food and drinks at Fresca Cafe & Restaurant, so please feel free to visit us. If you have any questions, please feel free to contact us. We have shared your valuable feedback with all of our staff. We hope to welcome you back again. Thank you very much, The Hotel Management Team.
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b***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Overall okay, but it would be better if the bathroom curtain was replaced with a new one, because there are many black spots, which is not proper for a room suite to have such a look. And the balcony also has many dry plant leaves that are not tidied up. Other than that, it's okay, the staff are friendly, the breakfast variety is sufficient, the hotel room is comfortable, and it's close to Living Plaza and McD and other eateries. Hope the suggestions I've made can be improved. Thank you.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Thank you so much for staying at Hotel Vatica Yababega and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay in Cikarang. Your comfort is our top priority, and all our staff are committed to providing the best service to enhance your stay. Please feel free to visit our Fresca Cafe and Restaurant; we offer a diverse menu and a wide selection of drinks. Please contact us if you have any questions. We have shared your compliments with all our staff. We look forward to welcoming you back again. Thank you very much, The Hotel Management Team
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Galuh H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
For a budget hotel, it is very comfortable, the rooms are clean, and the service is friendly.
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1 people find it helpful
Accommodation's Reply
21 Jun 2026
Dear Ms./Mrs. Gal, Thank you very much for staying at Vatica Sababeka Hotel and for taking the time to share your valuable feedback. We are delighted to hear that you had a wonderful time in Chikarang. Your comfortable stay is our top priority, and all our staff are committed to providing the best service. To enhance your stay, we offer a variety of food and beverage options at Fresca Cafe & Restaurant. Please feel free to visit. If you have any questions, please contact us. We have shared your compliments with all our staff. We hope to welcome you back again. Thank you very much, The Hotel Management Team
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Siti N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Batik service is great as always
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Accommodation's Reply
11 Jun 2026
To all residents of Cikarang: Thank you so much for staying at Hotel Vatika Jababeka and for taking the time to share your valuable feedback. We are delighted that you had a wonderful time in Cikarang. Your comfortable stay is our top priority, and all our staff are committed to providing the best service. Please feel free to contact us if you have any questions. We have shared your compliments with all our staff. We look forward to welcoming you back again. Thank you very much, The Hotel Management Team
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Rizky R.
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8.5
/10
Reviewed 22 week(s) ago
okay good fine good sip it's okay
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Accommodation's Reply
18 May 2026
Dear Rizki, thank you very much for staying at Hotel Vatica Yababeka and for taking the time to share your valuable feedback. We are delighted to hear that you had a wonderful time in Cikarang. Your comfortable stay is our top priority, and all of our staff strive to provide the best possible service. To further enhance your stay, we offer a wide variety of dishes and drinks at Fresca Cafe & Restaurant, so please feel free to stop by. If you have any questions, please do not hesitate to contact us. We have shared your valuable feedback with all of our staff. We look forward to welcoming you back again. Thank you very much. The Hotel Management Team
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