Super service and friendly staff

Family friendly hotel with very helpful staff, location was a plus for restaurants, shopping, and transportation option.

It was an amazing experience and everyone was super friendly. The property was clean and the service was really good.

Very good. I’d stay there again

The hotel was in a great area-easy to get to everything! The staff was helpful and friendly! The room was comfortable and clean!! I loved this hotel and will definitely book there again

Phenomenal. 5 stars. Great service. Clean. Wonderful breakfast buffet. Central location.

Lovely staff and perfect setting

Our stay was excellent. The location couldn’t be better to get around and see all of the beautiful spots in Lisbon. The staff was extremely helpful and friendly. The breakfast was outstanding and served in a beautiful space. The restaurant was outstanding with next level service. Our family of 5 would highly recommend this hotel to everyone.

Property was beautiful, clean, well kept. Very conveniently located, in a very walkable area. The staff was amazing, kind, accommodating, ordered my taxis, helped me book my train ticket. I couldn’t be more grateful.

Beautiful, quiet property

Beautiful with amazing breakfast. Staff was so helpful. Warm and welcoming staff at every level.

Everything was fantastic. The staff were excellent and very friendly/helpful. Daniela was extremely pleasant and made a very good brunch recommendation upon our departure.

Great location and service but not really a luxury property.

Immaculate and great location. Beds are not comfortable- very hard. Expected better from a property of this level. Their response was to put a mattress topper on - on the last night of our stay. Staff and amenities are fine but not memorable. Overall disappointing.

Location was perfect and the staff very friendly and professional!

The hotel was supremely comfortable, the staff impeccable and the welome warm. What more could one wish for?

This hotel is Amazing with a capital A. Booked on Orbtiz just before we took off from Philly to Lisbon. Upon arrival, our reservation was not in their system, so we were provided a complimentary breakfast. Our room got upgraded too. Because our room was available we got to check in early. Great location. Less than 100 feet from the Parca do Comércio. Walking distance to everything. Short Ubers to train station and the Belém Tower. Hotel staff responsive and attentive. We had trouble understanding the train shutdown to Porto because of the recent horrendous storms. Staff worked all that out for us. Breakfast was incredible. You could do made to order items or eat from the buffet which included fresh breads fruit salmon bacon etc. The breakfast will not disappoint. Afternoon champagne was a treat too. Pool water is on cool side but didn’t miss it because there is so much to do in Lisbon. What stands out most is the hospitality extended by every member of the staff.

Hotel is gorgeous, room had a lively view and comfortable beds. Staff very helpful. Pool was a bit too cold for us

Excellent service and great location.

Great location, beautiful hotel, lovely room, delicious breakfast and above all excellent service. The pool is chilly if you use the spa are but the massage we had was out of this world.