Overall Ratings & Reviews Muong Thanh Grand Ha Long

"Dear Valued Guest, On behalf of all staff of Muong Thanh Grand Ha Long Hotel, we would like to sincerely thank you for choosing our hotel as your destination for your recent vacation. We are extremely pleased to receive positive reviews and perfect scores from you. This is a source of pride and great motivation for us to constantly strive to improve the quality of our services, bringing you better and better experiences. We hope to welcome you back to the hotel in the future to experience even better services. Wishing you good health Sincerely thank you Hoang Trung Duc (Mr) Hotel Manager."

Dear Customer, On behalf of all staff of Muong Thanh Grand Ha Long Hotel, we would like to express our sincere thanks to you and your family for choosing our hotel as a stopover for your recent vacation. However, we are extremely sorry to receive feedback about your negative experiences while staying at the hotel. We sincerely apologize for the inconvenience and discomfort that you and your family have encountered. We will review the problem, take it seriously and handle it carefully. Once again, we apologize for the shortcomings in our service and look forward to having the opportunity to serve you and your family better in the future. Wishing you and your family good health. Thanks a lot. Nguyen Thi Thu Van (Ms) Hotel Manager.

Dear Customer, On behalf of all staff of Muong Thanh Grand Ha Long Hotel, we would like to sincerely thank you for choosing our hotel as your destination for your recent vacation. We are extremely pleased to receive positive reviews and perfect scores from you. This is a source of pride and great motivation for us to constantly strive to improve the quality of our services, bringing you better and better experiences. We hope to welcome you back to the hotel in the future to experience even better services. Wishing you good health. Thanks a lot Nguyen Thi Thu Van (Ms) Hotel Manager.

Dear Customer, On behalf of all staff of Muong Thanh Grand Ha Long Hotel, we would like to express our sincere thanks to you and your family for choosing our hotel as a stopover for your recent vacation. However, we are extremely sorry to receive feedback about your negative experiences while staying at the hotel. We sincerely apologize for the inconvenience and discomfort that you and your family have encountered. We will review the problem, take it seriously and handle it carefully. Once again, we apologize for the shortcomings in our service and look forward to having the opportunity to serve you and your family better in the future. Wishing you and your family good health. Thanks a lot. Nguyen Thi Thu Van (Ms) Hotel Manager.

Dear Valued Customers, On behalf of the entire staff of Muong Thanh Grand Ha Long Hotel, we would like to send our sincere thanks to you and your family for trusting in choosing our hotel as a destination for your recent vacation. However, we are extremely sorry to receive feedback about your negative experiences while staying at the hotel. We sincerely apologize for the inconvenience and discomfort you and your family have experienced. We will reconsider the problem, take it seriously and handle it carefully. Once again, we apologize for the shortcomings in our service and look forward to having the opportunity to serve you and your family better in the future. Wishing you and your family good health Sincerely thank you. Nguyen Thi Thu Van (Ms) Hotel manager.

Dear Ms Do, Thank you for choosing to use the service at Muong Thanh Grand Ha Long Hotel! We are very happy that you had a wonderful experience during your stay. The hotel hopes to continue to welcome you in the near future so that we can serve you and your family more attentively! Sincerely thank you!

Dear Guest, Thank you for choosing to use the service at Muong Thanh Grand Ha Long Hotel and for taking the time to give us your feedback and comments. First of all, we would like to send to you our most sincere apologies for the unnecessary inconvenience that you have encountered during your stay at the hotel. Regarding the hotel interior, because it was built many years ago, it is inevitable that some items are old. The hotel always has a plan of renovation and replacement according to the actual situation. With the motto and desire to bring customers the best services and experiences, we hope that the next time you come back to Ha Long, we will have the opportunity to welcome and serve you more attentively!

Dear Guest, Thank you for choosing to use the service at Muong Thanh Grand Ha Long Hotel and for taking the time to give us your feedback and comments. First of all, we would like to send to you our most sincere apologies for the unnecessary inconvenience that you have encountered during your stay at the hotel. Regarding breakfast, we have adjusted the buffet size based on the number of guests booking during the current stressful epidemic situation. With the motto and desire to bring customers the best services and experiences, we hope that the next time you come back to Ha Long, we will have the opportunity to welcome and serve you more attentively!