Overall Ratings & Reviews A25 Hotel - 12 Ngo Sy Lien

The room was available from 12:00 on April 11. But I had something to do, so I checked in at 22:00 on the same day. The hotel provided a room that was not as described on the application. I requested to be given the correct room as described. At first, they refused to provide it. They also said the room provided was of the same class. After I strongly requested it. They agreed to provide the same room as booked. But I had to wait 60 minutes to check in. I had booked the room in advance. I also paid for it. Such an incident happened. And the hotel did not have a satisfactory explanation. They lacked respect for customers. And lacked professionalism. The room was not clean. The experience was terrible.

Perfect for travellers, cheap and very good services

Perfect hotel for travellers. Very recommend

On the occasion the hotel was being renovated, however the support staff was very enthusiastic.

When stopping in Hanoi, I always choose A25 Ngo Si Lien as a resting place

The hotel does not clean the room every day. The toilet on the 2nd floor (restaurant area) is super dirty. The next room is too noisy.

Tiện đi lại khu vực trung tâm hồ hoàn kiếm. Các quán ăn ngay dưới khách sạn đa dạng, phong phú. Nhân viên thân thiện. Mình đã nghỉ ở đây rất nhiều lần mỗi khi ra Hà Nội công tác

Very good hotel with full facilities. should choose when coming to Hanoi

rất thích phong cách và tiện nghị trong A25