Overall Ratings & Reviews Southern Lights Hotel

Convenient location and friendly service. We had a late arrival and found our room was not a twin share; the manager quickly provided an alternative and assisted with our relocation with no fuss. Our room was clean and comfortable.

Close to gym; friendly staff, had everything we needed

Very quite spot, perfect access tothe main roads, Would stay again.

Reception at end of bar within restaurant, most laidback, informal checkin by very friendly male who was watching cricket. Room looks outdated with striped bedspread and wall television so small it was hard to see any detail. Mini bar was well stocked at very reasonable prices, and individual toiletries provided, not just pumps as in many much more expensive hotels. Also more than adequate supply of tea and coffee, also milk, replaced daily. Main gripe was lack of wifi in room, although available in bar area, but as a late night and early morning user, difficulty fitting in. As drive an electric car, when mentioned at checkin, most agreeable to plugging in to room, also offered extension lead if required

Appearance on entry .. looked a little abandoned and forgotten

Well positioned hotel friendly staff

Spacious room but very basic and dated. Clean. Very nice staff. Parking. Restaraunt ok. It has an 1980’s feel about it. Bit expensive for what it is.

Waitress was anazing, helpful and informstive on Monday evening when we were the only people in the restaurant. The male manager was terrible, made it obvious he wanted to go home and it was very awkward for my friend who eats slowly and she finished her meal in our room and it was 9pm. For this reason we didn’t have another meal in the restaurant although we enjoyed the food. On another occasion the same manager didn’t even acknowledge a guest at reception although the younger staff member was friendly, helpful and efficient.

Great location close to sports complex but rooms are old. Room needs to be refurbished. Bedding smelt bad! Toilet wouldn't flush more than once in an hour, had to fill the cistern with water using the rubbish bin!

My wife and I stayed in same venue in 2016 same month & it was wonderful with solid bookings, reasonable prices & wonderful atmosphere. Fast forward 2 years there was hardly a room booked no patronidge in the bar or restaurant prices way above expectation & very little maintainence done. No I won't be back!

I found the staff very friendly and helpful. I was there by myself for work and was unfamiliar with the area and the staff were very friendly helping me with shopping etc.

Our book in with reception was pleasant.Arriving at our room we found many cigarette butts in the garden at the door.The room itself was very tired.Needing a revamp and a good detail.The bathroom was very grubby .Sink tap has lost most of its enamel (I think due to the kettle being to big for refilling).The water slow to drain in shower even with a few broken divides in drain.We removed a large amount of hair from this area.On day two one of the fresh towels was very dirty as if it had dragged in dirt. I am sure with a revamp and clean up it would benefit the total experience.

Cobwebs, dirty teacups, random dark hairs on bathroom floor plus very uncomfortable lumpy mattress

Lovely rooms in quiet location ideal for our stay for a dance comp, however we asked to borrow a couple of forks for our children in our room and was told only if your eating in the restuarant! Very petty and we had plans to have dessert and a few drinks there later but decided after this to head down the street for take away and also vettoed having breakfast there as well. Poor customer service and just disappointing .

$150 per night for a room which has not been updated since the 80's. Would normally expect to pay $90-$100 for similar.

Very good for single or family stays, rooms to suit, bars & restrauants are great as is the country atmosphere.

Wotif suggested three rooms left. In fact only 3 rooms only put up! Place was deserted. It was quiet with no noise from others. Suited us well.

Great location to explore the Huon Valley and Bruny Island or even a quick trip into the CBD. Great eateries nearby at Kingston Beach and Blackman Bay. The lack of a small cook top in the kitchenette was particularly disappointing. Some of the inclusions (TV, iron, microwave) were just a bit too budget quality.

The room smelt on arrival it seemed staff were aware of the matter as windows were left open. An air freshener was provided and we were advised that a reduction in tariff would be sort from management; needless to say there was none. Stay was very unpleasant would not recommend or stay here again.

The staff were great and friendly however the room was overpriced - the bathroom was dated and the window would not close wich left is with a horrible loud whistling all night due to the wind coming through - the front door was also dodgy and banged with the wind .