Overall Ratings & Reviews El Toro Motel Numurkah

The El Toro is an absolute dump. I highly recommend that this site be removed from all accommodation sites. Even the local Police said not to stay at the El Toro.

Dirty room, cockroaches in the bathroom. No cups or mugs and refused one when asked at reception. Room smelled of someone smoking previously.

Poor service and rude, office closed after we checked in and they don't answer the phone. No towels in the room, room wasn't serviced. The place smells bad, worst of all is the number of cockroaches in the bathroom, shower, vanity when you turn the lights on. Personally, i think the other rooms are rented out to tenants who live there fulltime, and they're not really interested in running it as a motel. I would not stay there again.

Nice and clean good for 4 people nice little town easy access to local shops. Loved my stay can’t wait to go back again

Office never open. Service - none. The person that checked us in could speak very little English. Not impressed and would not recommend to anyone.

We ended up not staying the night and drove back to Melbourne after our function........

Room was clean and comfortable. So noisy from neighbors (shift workers) I had to resort to ear plugs. Only stayed one night but paid for two.

The room we booked was not available upon arrival (we booked queen + 2 single, the motel offered a queen only).This place is unsafe, the host opened more than one room with the key we were given. The room was not clean, we had 2nd hand smoke from the adjacent room through an internal door, the bed linen were old and had holes, and we had bed bug bites. The TV was not working. Only warm water in the tap, no bottled water available for drinking.

Property was filthy bins full of stinking rubbish. Rooms were old and musty smelling. Fridge did not work. Sheets were clean. Around the property was dirty, looked like it hadn't had maintenance for 1 years, looked and smelt like a third world accommodation. If it wasn't a long weekend public holiday and all accom was booked out in area l would have forgone the nights cost and went somewhere else.

I booked via wotif,had a room available,paid for my room, get phone call from motel, We have no rooms. Not impressed

We arrived and no one was manning the desk we phoned the number no answer a worker then came and got the receptionist who was very rude didn’t even bother checking that we had a reservation. We then went into the room where we found sheets that were stained felt bumpy. We didn’t even stay there it was that disgusting.

Booked last minute as other motel option fell over. Check was a circus, although i booked a family room with three beds there was not one available and they had no idea what i had booked. To their credit after explaining we needed three beds (two teenage boys in tow) they dragged another single in from another room. Suitable for quick overnight stay, old outdated dodgy motel that has seen better days.

NO good.....avoid!

The state of the rooms and outside was very unclean - literal rubbish on our “balcony” with crusty couches missing cushions and dirt everywhere. Walkable to everything and lovely park across the road.

Not at a pleasant place to stay at all. Very run down property. Dark, smelly room. No power lead to the TV, and wiring hanging loose from ceiling. Barely hot water. Noisy live-in staff. Could find no reason at all to return or recommend to others.

This motel was an absolute disgrace. Filthy inside and out. Room smelled of smoke fire alarm broken. Shower recess disgusting. I have never in my life seen anything so awful. I only stayed because everything else around was booked out due to a CFA championship competition which was on in Mooroopna. Which I was attending. I would not recommend this place to anyone. If I could get my money back I would. I would say the health department would close it down if they saw it. I am going to report it.

Arrived at 3.30pm, office unattended, manager did not answer bell or phone, did ring back to advise room not ready and come back in 30 minutes. Came back, no manager, sat outside room and cleaning staff (who were pleasant & helpful) said another 10 minutes. No key in room as we were told it would be, cleaning staff went to office and found it. Another room occupant arrived and she could not contact reception staff and did not have a key. On leaving still no manager to speak to and office locked. Room needed improvements including back door lock damaged (managed to make it work).

Nothing to like except at least the aircon worked. Everything was dirty, only three extremely flat pillows provided for three adults, one with no pillow case. Two thin towels provided for three adults you could almost see through. No cups or spoons for the coffee provided. Scruffy men lurking in the pool area staring at us and sleeping on a mattress. Pool obviously not cleaned in forever. Never anyone in reception and when calling was told to help ourselves from room 10 which was not locked but no cups etc, towels there either, was two more thin pillows with cockroaches inside the pillow cases. We left a day early. How can Expedia and others take bookings for this motel? How are they even open at all?

No staff at reception, told room open but not, toilet didn’t flush, no cutlery, shower dirty, no milk, no ordinary glasses, yard and surrounding really untidy, old mattresses laying around. O/side ash trays full of cigarette butts. Very uninviting

Fair bit of noise not sure if in motel or surrounds but lots of empty beer bottles around motel.