Overall Ratings & Reviews Sedgebrook Apartments

Very dated property with no concierge service. Restaurant advertised but not open

Friendly greeting by reception staff on arrival, upgraded to a bigger room and waived parking fee.

The shower was terrible. The shower head didn’t bend and to have a normal shower I would have wet the floor of the entire bathroom.

I was in Brisbane from NZ for a family birthday party so only needed somewhere to sleep. It filled that need and close to Rail and Queen St shopping mall, both within close walking distance.

POSITIVES : * location - Spring Hill is close to the City Central; * the apartment was spacious w all amenities incl own laundry (w washer n drier ) ; * balcony w table and chairs , and a clothes drying rack ; * communication was good and the manager was friendly and helpful ( accessible by mobile ) ; * free secure parking NEGATIVES : * the balcony floor had not been cleaned and i unknowingly then walked the dirt back into the apartment.There were many old cigarette butts left there ; * there was frequently cigarette smell wafting through the windows and hall way; * there is no ramp access at the building's entrance so difficult for managing heavy suitcase, or for ppl w mobility issues and prams. * there are no blackout curtains in the bedroom so have an eye mask handy ; * in a front facing apartment the ( twice a day ) peak hour traffic noise on a main road was significant .

Very helpful manager at check in, check out and with assistance. Good location. It was quiet in the apartment we had on the side away from Leichhardt St.

The staff were lovely, extremely helpful with information and very accommodating. The rooms however were dirty - food stains down cupboard doors, inside drawers dirty, cutlery draw lined with toilet paper. Would call it a very poor clean between bookings.

Good big old apartment conveniently located at spring Hill

The glass doors where dirty the shower was dirty carpet and lounge chairs dirty and stained. We had to go and buy detol wipes and Glen20 from IGA we where to scared to touch any surface We had to clean down the kitchen benches and shower. There was a build up of dust on furniture. The toilet seat was loose and had marks on it. The curtains in bedroom stunk and blinds in lounge where dirty. For the money we paid we are very disappointed it was our honeymoon and we where looking forward to the break. Outside of building we counted 4 syringes on the ground and in the gutter. We would not recommend this property to anyone. Jennifer

Mould around bath tub. Silicone needs replacing. Dust all over bed side lamp and other places. Uncomfortable lounge chair. Had to prop up with pillows. Patio dusty. Chairs dirty. Shower over bath tub. Dangerous.

The staff were very friendly and helpful. The apartment was clean. The bed was amazingly comfortable. The balcony was lovely to sit outside with a coffee even though it was raining. Close walk to all facilities and Queen Street Mall, and the museum was walking distance! Would highly recommend the Sedgebrook apartments and will definitely stay there again the next time we are in Brisbane

Na Xue the manager is really friendly and very accommodating. She went out of her way to check us in early, get us a 2nd key for the apartment and a plug for the bath. Apartments are spacious and in a great location. Would definitely stay again!

Friendly staff. Kitchen was poorly appointed, mis matched crockery, no water glasses, few cooking utensils, range hood fan didn’t work. It was well stocked with cleaning powders/liquids.

Good location, good balcony view, quick, helpful and responsive staff. Would stay again.

Not the best , Room was untidy and old , mattress sagged in middle and ants in the kitchen. Also reception charged $200.00 for electricity used during stay.

Had family member staying at Brisbane Private Hospital. Was walking distance to there and the city so was convenient. Room had everything i needed for my stay.

would live to have had the opportunity to utilise the terrace. super quick response to any query or issue. loved my stay

Booked and paid for 2 weeks accom to my understanding was suitable for 2 adults and up to 2 children can stay free, there was only enough hot water for 1 person for 5 minutes, dirty, stains burns on carpet, spa doesn't work, no WiFi, no pool although advertising pool in description and photos, paid extra fees for rollaway beds as we had extra kids stay and because I refused to pay more money for extra charges the the Manager kept coming up with everyday harassing my husband and I, and barged into our room with her keys without asking, and was extremely aggravated , threatening, and racist towards me calling me names and the list goes on and on, also wanted fees for electricity , when that was also not in the agreement, she then refused to refund any money for duration of stay and continues to harrass me via my Mobile after I have left and have had to pay excessive extra cost in rebooking new accommodation. Please be aware She is not human.

I didn’t like the place one bit, for starters the decor is tacky and the carpets are not clean, the room smells, and the Staff im charge might charge you extra electricity at the end of your stay, it’s ridiculous!! She thinks she can barge into your life... not very professional, I would not stay here and I definetly dont recommend!

The hotel room was big and comfortable with a nice view, hotel staff was friendly and helpful.