The Mill Hotel & Spa

Explore The Mill Hotel & Spa
8.8
Very Good
From 1,876 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.2

Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great room great staff fantastic location and excellent breakfast would definitely recommend and stay there again
Judith
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A gorgeous hotel, friendly staff and room was spotless. Thank you for a lovely stay.
Stephen
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff extremely friendly and very helpful. Food great and gym a real pleasure. I’ll return.
Aran
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Spa is brilliant
N
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and a reasonable size considering it had both a double and a single in it. The staff were very friendly. My only issue was the bathroom. The water pressure was poor and the shower head over the bath was very low, as pipes had been boxed in.
Lyndon
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was in a poor state and in need of refurbishment we did request another room but the one they said was last one we had left was worse than the original. The hotel has only one lift and this was completely overtaken with staff moving laundry and cleaning equipment from floor to floor not acceptable.
Lynne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The receptionist was very helpful when we reported a fault with our shower, and she arranged for us to move rooms and upgraded the room.
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location and parking if you arrive early enough. Spa facilities were very good and breakfast was nice. Sadly the room was disappointing. Advertised as having a shower above a bath but we only had a very small shower cubicle and no bath. There was no towel rail or hooks in the bathroom to hang towels or clothes. The sink tap turned one way for hot and the other for cold., the hot was extremely hot. Electric sockets were floor level and hidden behind furniture which we had to move to be able to charge our phones. The furniture seemed tired. We did enjoy our stay but would not stay in room 430 again.
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sharron
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and spacious room, leisure - swimming pool exceptionally clean and very relaxing.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet room lovely clean bathroom and excellent Breakfast choices.Staff polite and helpful
Daniel
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was not clean, multiple facilities were dirty. The kettle had old water left in and inside it was dirty. I asked for some towels and this took 5 hours to arrive at my room despite multiple messages and personally visiting reception.
Anne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room outdated awful bathroom door just scraped along the floor breakfast could be better would not stay again
June
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room, staff very helpful. My bedside lamps weren’t working and they sent someone straight up to fix them. Good breakfast as usual
Valentin
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bathroom needs a complete overhaul
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good effort by all to satisfy the customers
Nabila
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room and bedroom were clean
Kate
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was great the staff was amazing
mrs Carol Sutcliffe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Helpful staff great room and excellent location
Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Value for money and lovely staff
stewart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

we had a lovely time here
Number of reviews per page
20
40