Overall Ratings & Reviews Zest Yogyakarta by Swiss-Belhotel International
Explore Zest Yogyakarta by Swiss-Belhotel International
Traveloka (3,880)
Other sources (55)
8.3
Very Good
From 3,880 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
7.8
Location
8.5
Service and Facilites
8.4
People often mention about Zest Yogyakarta by Swiss-Belhotel International
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Distance to City Center (71)
Staff Friendliness (69)
Bedroom (64)
Ambiance (58)
Bathroom (54)
Accessibility (53)
Room Space (52)
Hotel Area (49)
Wifi (44)
Family Friendly (42)
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Traveler Reviews Zest Yogyakarta by Swiss-Belhotel International
Number of reviews per page
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40
Customer reviews
AN
AIDA N. F.
10.0
/10
Reviewed 2 week(s) ago
The location is near Malioboro, so it's easy to get anywhere, the room is comfortable and the food is delicious, I stayed with a 10 month old baby yesterday but it was comfortable and not fussy, only for the shower, maybe it could be made one that can be removed and installed so that when bathing a small child it doesn't wobble.
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A***d
8.4
/10
Reviewed 3 week(s) ago
The staff was friendly. However, no one was at the door to greet or greet me upon arrival. I checked in under the hotel's newly renamed name, Zeis.
The room was clean, but the white sheets were a bit brownish. I wanted to make some hot tea, but there was no kettle or water heater available. Only after I informed the staff did they send one to my room. And even then, I had to wait an hour.
There is parking next to the hotel, and it's quite spacious.
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E***i
9.4
/10
Reviewed 4 week(s) ago
Fragrant. Clean, unfortunately there were still mosquitoes at night, thank God the staff quickly got me Baygon spray. Friendly, good, and fast service.
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MI
MUHAMMAD I. I.
9.4
/10
Reviewed 5 week(s) ago
Very good and nices
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MI
MUHAMMAD I. I.
Leisure
9.4
/10
Reviewed 5 week(s) ago
The hotel service is already very good and excellent, it must continue to be better, right?
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D***e
Leisure
10.0
/10
Reviewed 6 week(s) ago
Aslii, overall it's really good. Next time I go to Jogja I'll come back here again
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R
Rusliana
9.7
/10
Reviewed 6 week(s) ago
The hotel environment is clean and well maintained which gives us a sense of comfort.
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L***a
Leisure
8.8
/10
Reviewed 7 week(s) ago
Very nice hotel with a cheap price
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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C***y
Leisure
8.1
/10
Reviewed 8 week(s) ago
the staff was very friendly and helpful. but for the bathroom was dirty and the blanket has a stain
1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear valued guest, Warmest regards. Thank you so much for taking the time to review your stay. I am pleased to hear your impression and experience during your stay at our hotel. We will continue to maintain our service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Thank you again very much for your comments and we look forward to welcoming you back. Sincerely, Selvian Theresia Hotel Manager.
DA
Dewi A. W.
Staycation
10.0
/10
Reviewed 8 week(s) ago
Very comfortable, friendly staff, you can also leave your stuff if you get a night train, so after checking out you can play without carrying stuff.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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Q***e
8.2
/10
Reviewed 8 week(s) ago
Everything is good for standard hotels, until their bathroom cleanliness is not good enough.
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear valued guest, Warmest regards. Thank you so much for taking the time to review your stay. I am pleased to hear your impression and experience during your stay at our hotel. We will continue to maintain our service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Thank you again very much for your comments and we look forward to welcoming you back. Sincerely, Selvian Theresia Hotel Manager.
t***y
Leisure
9.4
/10
Reviewed 9 week(s) ago
Location, facilities, hotel services are satisfactory.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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a***i
Leisure
8.5
/10
Reviewed 9 week(s) ago
The staff is friendly and the service is pretty good.
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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E***D
Leisure
9.0
/10
Reviewed 9 week(s) ago
It's just ordinary for that price, the special thing is that it's close to Malioboro and the Zest class in Surabaya is very good, here the shower head came off and couldn't be fixed, I panicked when the water didn't come out.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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NN
Novi N.
Leisure
10.0
/10
Reviewed 9 week(s) ago
Comfortable and clean for the hotel, it could be an option if you go on holiday to Jogja again because it is not far from the station 😊
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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D***y
8.5
/10
Reviewed 9 week(s) ago
comfortable and nice close to everywhere clean...
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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V***a
Staycation
8.5
/10
Reviewed 9 week(s) ago
affordable price for nice stay.
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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P***A
10.0
/10
Reviewed 11 week(s) ago
the hotel staff is friendly, the room is also clean. maybe you can add a water heater in the room to make tea/coffee. the rest is quite recommended.. thank you.
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3 people find it helpful
Accommodation's Reply
27 May 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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f***a
Leisure
6.4
/10
Reviewed 12 week(s) ago
the bathroom was dirty, the sheets were full of holes and I asked for them to be changed, the blanket was dirty, it was like the room had never been occupied, the breakfast menu was varied, only porridge had no taste
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5 people find it helpful
Accommodation's Reply
23 May 2025
Dear Valued Guest, First of all, let me thank you for staying with Zest Hotel Yogyakarta. I would also like to thank you for taking the time to share this with us. Please accept our apologies for the unpleasant experience you had during your recent visit to our hotel. We strive to always ensure that our guests have the best experience possible. However, in some cases we have failed to deliver. We take all guest complaints seriously, and we will immediately rectify any shortcomings to prevent similar issues from occurring in the future. I can assure you that you will see improvements and enjoy your stay with us on your next visit. Once again, thank you very much for your feedback on this matter as we learn to be better through the eyes of our customers. I hope we will have the opportunity to serve you again on your future visits. Best regards, Selvian Theresia. Hotel Manager.
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A***F
8.5
/10
Reviewed 12 week(s) ago
Worth it for the price paid
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Valued Guest, Warm greetings. Thank you very much for taking the time to review your stay experience. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain the service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back. Best regards, Selvian Theresia. Hotel Manager.
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Number of reviews per page
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40
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