Quality Inn Memphis Airport

Explore Quality Inn Memphis Airport
7.2
Pleasant
From 976 reviews
Cleanliness

7.2

Room Comfort

7.8

Location

6.6

Service and Facilites

8.2

Traveler Reviews Quality Inn Memphis Airport

Number of reviews per page
20
40
Top reviews
Brendasue
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was kind. Ice maker didn't work. Vending machines were empty. Washer was broken. Bathroom tub had a lot of mold including shower curtain. Water dripped all night in tub. Would not stay again.
Colby
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First thing when you arrive at the hotel it is gated and you need a room key to get into the area. The checkin was ok and the guy at the desk was very nice and quick. When we got to the room we were not to happy as the entire area smelled of pot and cigarettes in a non smoking room. The carpet had tears in it, and the room didnt have a clean feeling. The bathroom toilet had a black line around where the water goes and the shower had soap residue in it. Seems it hadnt been cleaned for quite some time. The beds were ok and even had a couch in the room. Water pressure in the dirty shower was good. You could tell the room hadnt been rented in a while or there is a lack of housekeeping. The wash machine was broken and only one of the oce machines were functional. We never checked out breakfast as we were just ready to leave. The hotel is also located near the airport so at 430am you will be woken with airplanes which seemed every 5 minutes one went over. Not a good place if you need a good nights sleep. How this place ever got the rating it has baffles me. The back of the property is in poor shape and looks to possibly have people living at it. I would never stay at this place again. I hope you all dont stay at this location also until this place is cleaned up. Definitely a thimbs down. Stay away from this place
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Ifeoma
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

For it's price - one can't expect more. I almost canceled my reservation when I read a review - but on arrival, I'm happy I didn't.
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are nice size. Went barefoot in the room my feet were dirty from the carpet.
will
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Place is very filthy and stink and very dated not a pleasant stay at all! Coat and ice machines didn’t work vending machine empty front desk charged me two dollars for a hot Coke!
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good for a nigjt or ywo stay.
Shannon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast sucked. No juices. Limited choices for food. Not anything like they show. Waffles syrup butter. Not.
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Quiet room upstairs. Parking lot is secure.
Bria
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice
Mary
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Asked for a quiet room. No neighbors, slept well. They also have a gated parking lot.
Viviano
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and friendly
Luann
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

They made me put up $50 extra at check out (which I knew nothing about. They wanted cash. I had $100 bill they couldn't break it. Gave credit card which on check out they stated I'd be credit back my $50 within 2-3 days. I have photos of room. This hotel should not have been $96.72.
Kathy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My bare feet got dirty just walking on the carpet in the room.
Bobby
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was my second time staying in this hotel. It was just the same. Clean room, working fridge (needed for medication), comfortable sheets and pillows. The only thing that I didn’t like was the smell.
Tracy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It had a gate you had to have your room key to enter to rooms and parking. Felt safe.
PINJU
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room smells like smoke room
Jamie
icon-Family
Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room smelled horrible. Musty, not clean.
James A
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

ONLY one complaint. I was there for five days and the downstairs ice machine was broke the entire time. I have a bad back situation and it is difficult to climb steps just to get a container of ice! FIX THE MACHINE! Also, the complimentary breakfast has been reduced to cereal and a waffle. Not good. I had no choice but to eat out.
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Joseph
icon-Business
Business
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Dirty & run down is the only way to describe it
Mary K
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Laundry machines broken. “Park and fly” is wonderful option, within gated and fenced uncovered lot. Access only through Hotel.
Number of reviews per page
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