Traveler Reviews Best Western Plus Brooklyn Bay Hotel
Number of reviews per page
20
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40
Top reviews
Irina
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Terrible stay. Hotel don’t advertise that first floor is basement. I could not sleep and saw people’s fits in the window and cars weels.
Breakfast muffins was steal.
Hotels should be penalized for dirty carpets and withholding information from customers. Staying in half basement room is not acceptable.
Said
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Asked them to extend my stay over the phone and they said ok but they never did and end up on basement room. Received call 1 am from front desk asking where did I park my car even I filled the car form. It is unacceptable when you come to hotel and need to sleep at least 4-5 and you receive disturbing call at 1am
Jed
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Serves its purpose and seemed to be more up to date to comparable stays nearby. Seemed safe and the off street parking was convenient. The breakfast could use some work (but then again it was free, but we passed)
Asim
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Staff and management were great to assist, accommodate and help. Very humble staff.
shauwanda
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I like the breakfaast area
very clean. Im not sure if they have a lost and found though i lost my earbuds
Tolib
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Chris
Leisure
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Elevator doesn’t work and you need to carry your luggage up a few steps yourself. I have Parkinson’s and other mobility related issues
This was a very inconvenient trip when I needed it not to be as I travelled to attend a funeral
350 a night for this quality of a resort is something Expedia really should do a quarry review for
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Johnny
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very clean
John
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No parking
Linda
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean and quite had a nice stay
Verified traveler
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It's a beach hotel so nothing fancy, but very polite and helpful staff, clean and mostly updated rooms, and good location. Appreciated the stay
Freddy
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great stay breakfast was included pretty good variety of breakfast items
Ola
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Decent property, the staff could use some training. Front desk was rude for no reason at all. If you're having a bad day, call in sick and stay home!
Denise
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Close to Coney Island.
Suehey
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I liked the quietness of the area. There was a convenience store less than a block away. Limited parking. First come first serve. Breakfast was good.
Marina
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Clean. Pillows not comfy. A/C is loud for someone who falls asleep in a quiet environment. Good location
Natali
Business
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
it was a nice stay, decent breakfast, polite people, and clean room
Vaughn
Business
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
It was an amazing experience. Customer service was just outstanding right off the bat. The hotel environment was awesome. Out of 10 I give them an “11”
Svetlana
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The property is clean, housekeeping was wonderful and timely