People often mention about Golden Phoenix Hotel Manila
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Staff Friendliness (10)
Distance to City Center (9)
Check-in/out Time (8)
Room Space (8)
Bedroom (8)
Family Friendly (7)
Ambiance (7)
Bathroom (7)
Variety (7)
Accessibility (6)
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Traveler Reviews Golden Phoenix Hotel Manila
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Customer reviews
L***a
Business
10.0
/10
Reviewed 3 week(s) ago
Nice hotel, but the bathroom is too small for 2 people inside, and we're not able to put out our toiletries.
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L***a
Business
9.7
/10
Reviewed 3 week(s) ago
Good hotel if you have an event at SMX Manila for a certain budget.
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L***a
Business
8.5
/10
Reviewed 3 week(s) ago
Good choice—nearby our event at SMX Manila.
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DR
DWI R. E.
Staycation
9.7
/10
Reviewed 27 week(s) ago
This hotel is quite close to the city center and the Mall of Asia. It's a fairly old hotel but well-maintained. The security, bellboys, and restaurant staff are very friendly. The air conditioning in the rooms is new. Breakfast includes both halal and non-halal food; if in doubt, ask about the ingredients. Overall, I enjoyed my stay here.
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RM
RAMIL M. R.
8.5
/10
Reviewed 45 week(s) ago
I like the fact that the hotel is clean.
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B***e
Staycation
8.8
/10
Reviewed 46 week(s) ago
Strategic location. It's close to the airport and shopping center. I just hope they add more equiments and machines in their fitness area.
+2
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BJ
Beverly J. V.
Business
9.7
/10
Reviewed 67 week(s) ago
Very accommodating staffs. Clean place. Good location. Delicious food, especially the pizzas. We're even allowed to check in ahead of check-in time. Overall, it was a wonderful experience.
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C***e
10.0
/10
Reviewed 77 week(s) ago
Very friendly and very helpful staff. Loved it that room service is up to the wee hours in the morning. If you checked in due to a late flight, you can still enjoy a hot well-prepared meal. Food was delicious! The room service food prices are very reasonable too. Room was very spacious. We loved the cafe on the 2nd floor. If you don't want to spend on the buffet breakfast, you can eat tasty meals at the cafe.
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H***n
Leisure
10.0
/10
Reviewed 90 week(s) ago
Everything is ok. The location is close to mall of asia.
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S***a
Leisure
9.4
/10
Reviewed 98 week(s) ago
Check-in and check-out time is fast, the staff is really helpful for your concern. The only problem is we requested a higher floor but couldn't get it, but it's not a problem. The hotel location is strategic, so close to the SM arena and lots of convenience stores nearby. Overall, we had a great stay here.
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s
sudirman
10.0
/10
Reviewed 109 week(s) ago
Very good, the room is thank you.
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sudirman
Leisure
10.0
/10
Reviewed 110 week(s) ago
The best hotel in the Philippines in my opinion.
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J***o
Staycation
10.0
/10
Reviewed 111 week(s) ago
We were upgraded to deluxe, which was such a pleasant gesture. My kids enjoyed the pool. We had a very comfortable sleep, the room was very spacious for 2 adults and 2 kids. Room service was super affordable and the food tasted great. They also have free parking. Staff were courteous and very helpful. Only the lobby area was a bit warm, but nothing intolerable. This is definitely on my list of hotels I'd go back to.
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SA
Shiena A. D. C.
9.4
/10
Reviewed 123 week(s) ago
This accommodation is perfect for me, for a family staycation near the Mall of Asia. Staff are very accommodating. We will surely come back here.
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Jon N.
8.5
/10
Reviewed 123 week(s) ago
Golden Phoenix Hotel in Manila has comfortable rooms, good amenities, and attentive service. Some areas for improvement in terms of dining options and room minor maintenance issues.
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MM
Margarita M.
5.7
/10
Reviewed 133 week(s) ago
I don't like the breakfast withc consists mostly of fried, oily foodS. I occupied room 4008 & I wasn't able to sleep well. At night because I hear somebody (eerie₱ dragging heavy tables at nigttime and daytime. Elevator doesn't go directly downwards to the receptionist floor. A senior citizen will hac difficulty bringing down luggage to the second floor and escalator.
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jp
jaylord p.
5.7
/10
Reviewed 146 week(s) ago
Did not mention that the pool is under maintenance. Main reason I booked yhis hotel is because they have pool for the kids. My kids was disappointed and sad.
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SC
Satya C. L.
8.5
/10
Reviewed 149 week(s) ago
A nice and pleasant stay in manila, room hotel is big and spacious, complete amenities and in strategic area.
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JC
Jennifer C. D. L. C.
9.1
/10
Reviewed 155 week(s) ago
Room were upgraded from King Size to Queen Size bed which is OK. However, the AC of the room we stayed a is not getting cold. So we kept the door of the room open so that the cold air from the living rooms gets in. There are no toothbrush and sanity packs available. TV is old. No streaming applications. Overall, out stay is uneventful.
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JF
Jamal F. J.
5.5
/10
Reviewed 157 week(s) ago
Deposit money too High P3000. Please think 2x to book this hotel. Wall of shower room and breakfast menu very not showing this hotel is 4 star hotel. Hot Water not running well. Not recomended.