I've stayed at this hotel three times. Just yesterday, I was very disappointed. I booked a room on the app with one bed, then upon check-in, I was given two beds combined. They said the complaint was made on the app. How could I complain at that time? The hotel should have coordinated with the app before searching for a room in the system.
I stayed in room 1111. The hotel's Wi-Fi was very weak, practically non-existent. I was very disappointed, not to mention the exhaust fan in the toilet didn't work.
When I checked in, we were told to wait even though I reported at 2:00. How come the room wasn't ready? Check-out is at 12:00, so it should have been ready. We're from the area, so we wanted a quick break.
Not recommended.