8.2
Very Good
From 263 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Vision Premier Hotel & Spa
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Distance to City Center (7)
Bedroom (6)
Surroundings (5)
Accessibility (5)
Ambiance (5)
Room Space (5)
Soundproof (5)
Staff Friendliness (4)
Bathroom (4)
Wifi (3)
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Traveler Reviews Vision Premier Hotel & Spa

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40
Customer reviews
Nguyen T. M. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
All experiences were good, enthusiastic staff. 5 stars for service. Will book again next time
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LADALIN T.
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Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
⚠️Warning!!!! Lost items in hotel room first day still have ,but gone 1 item when packed suitcase on day 5 to checkout ,room quite old and dirty under bed has many dust , the AC water leak The staff are friendly at reception . ⚠️Thai people please read!! There is a lost item, stolen in the hotel, did not get it back. It is L'OCCITANE body oil, bought from Thai duty free 2 bottles. When checking in on the first day, took it out of the bag, it was still there. On the 5th day, 1 bottle was missing, leaving only the box that was stuffed in the original bag. There is a sign of unpacking at the bottom of the box to show. There are only a few people who can enter and exit because they are allowed to clean the room on the 2nd-3rd day. And on the 3rd day, when leaving, lock the room and come back, it seems like the room was unlocked when turning the key. The room is quite old. The air conditioner is dripping water. There is dust under the bed. The only good thing is that the receptionist is friendly.
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Hermawati
icon-Leisure
Leisure
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9.4
/10
Reviewed 29 week(s) ago
The hotel staff is very helpful, recommend to stay here for more freedom
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Rizkilia A.
icon-Staycation
Staycation
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10.0
/10
Reviewed 46 week(s) ago
The hotel location is strategic, close to cheap places to eat and shopping in hanoi. The staff are very helpful and friendly, especially Miss Chloi.
2 people find it helpful
Nguyen P. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Friendly and enthusiastic staff (the receptionist named Lieu is cute). Attentive and thoughtful service.
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1 people find it helpful
HUYNH N. U. T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 51 week(s) ago
The old town center is convenient for sightseeing, ok, the food buffet is a bit small, mostly for foreigners.
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SANTISAK
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Really enjoy stayed here. Helpful very helpful and friendly.
4 people find it helpful
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Milka P. R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The location of the hotel is very strategic, you only need to walk to visit the old quarter, Lake Hoankiem, and churches and shopping centers, the hotel staff is very friendly, they allow you to check in early, help find a taxi to the airport, the cleanliness of the room is also very good, and Well, there's no need to worry when staying here. There are lots of guidebooks in the hotel lobby to determine the itinerary if we go to Hanoi. The hotel also provides maps and city tour packages if we need them.
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3 people find it helpful
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
The location of the hotel is very strategic everywhere, if you want to find food, just walk. For vegetarians, you don't need to worry, because there are also many vegetarian restaurants around the hotel. If you want to go to Train Street or Joseph Cathedral, you can walk too. The most important thing is that the staff is very friendly, the room is clean. Leaving suitcases overnight is also permitted.
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 57 week(s) ago
The cleaning is really awful. Not recommend this hotel.
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L***E
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 59 week(s) ago
I didn't see the staff informing me where to eat breakfast while the room booking section said breakfast was included. Instructions to go to the room to check in. I was booked on the 8th floor which was a bit of a surprise because there was no elevator so I had to carry my stuff on foot. The floor next to the common room is okay
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3 people find it helpful
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Fermi J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
It was great staying in this hotel, but I got little bit difficultly because my room was at 8 floor the suit one, but the Lift only until 6th floor, but overall everything was good, and one thing more our hotel was in front of Germany Friendship Hospital, Which is very Crowded area 😍.
3 people find it helpful
Accommodation's Reply
07 Jun 2024
Dear Fermi J., Thank you for choosing to stay at Vision Premier Hotel. We are delighted to hear that you had a great stay with us. We apologize for the inconvenience caused by your room being on the 8th floor while our elevator only goes up to the 6th floor. Our hotel is located in the Old Quarter of Hanoi, an area with strict regulations regarding building structures to preserve the historical and cultural integrity of the neighborhood. As such, we adhere to these regulations to ensure safety and compliance, which is why our elevator service is limited to the 6th floor. We appreciate your understanding and your kind words about our hotel. The bustling city of Hanoi is indeed small and densely populated, with many attractions, schools, and hospitals conveniently nearby. Staying in the Old Quarter ensures that you are always safe and in the heart of Hanoi's vibrant culture and history. We are always ready to assist you with your luggage and offer an upgrade to the largest room type available on the 8th floor. Thank you once again for your valuable feedback and compliments. We look forward to the opportunity to serve you again in the future. Best regards, Mr. Chambers Receptionist
Eva h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
The hotel is close to everywhere, many food vendors, the staff are very friendly and can speak English, the environment around the hotel is always quiet because it is near the hospital. An extraordinary experience. The weather is friendly, while staying at this hotel we always walk to tourist attractions because they are close, the route only goes around to the old quarter area.
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Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for choosing to stay at Vision Premier Hotel. We are thrilled to hear that you had an excellent experience with us. We appreciate your kind words about our hotel's convenient location, friendly and English-speaking staff, and the vibrant atmosphere around us. Indeed, the bustling environment near the hospital adds to the lively character of the area. Hanoi's weather can be quite pleasant, and we are glad it was favorable during your stay. The Old Quarter is a wonderful place to explore on foot, with its rich history and numerous attractions. Staying with us ensures that you are always close to these sights, making it easy to enjoy the unique charm of the city. Thank you once again for your valuable feedback and compliments. We look forward to the opportunity to serve you again in the future. Best regards, Mr. Chambers Receptionist Vision Premier Hotel
Sheila S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
Staff friendly. Strategic location.
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Accommodation's Reply
24 May 2024
Vision Premier Hotel sincerely thanks you for your positive review of our services. Your kind words are a tremendous motivation for our entire team to continually strive to improve our service quality. We eagerly look forward to welcoming you back in the near future and are committed to providing you with the best experience, along with special offers tailored just for you.
Quynh G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Clean hotel, friendly staff especially Mr. Lieu, I will come back next time
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1 people find it helpful
Accommodation's Reply
07 Jun 2024
Dear sister, Thank you for choosing to stay at Vision Premier Hotel. We are happy to know that you had a wonderful experience at our hotel. We really appreciate your compliments about the hotel's cleanliness and the friendliness of the staff, especially Lieu. Your satisfaction is a great motivation for us to continue improving service quality. We look forward to welcoming you next time. Best regards, Mr. Chambers Receptionist Vision Premier Hotel
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N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The hotel is near Hoan Kiem Lake, convenient for traveling, eating, and having fun. Ms. Lieu is very enthusiastic in supporting guests.
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1 people find it helpful
Accommodation's Reply
24 May 2024
The hotel would like to sincerely thank you for choosing to stay at our hotel and giving you good reviews. We are very happy to know that you are satisfied with the convenient location near Hoan Kiem Lake, easy to move, eat and have fun. At the same time, we are also very excited that Ms. Lieu enthusiastically supported you throughout your stay. Your compliments are a great motivation for us to continue improving service quality. We look forward to welcoming you back in the near future.
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Duyen D.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 64 week(s) ago
The hotel has a very enthusiastic and friendly receptionist, Ms. Lieu. Thank you very much.
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2 people find it helpful
Accommodation's Reply
21 May 2024
Vision Premier Hotel would like to thank you for your positive review. Your positive review is the best motivation for our hotel to serve attentively and better understand customer requirements. Our hotel hopes you can come back to stay in the near future. I will have the best preparation with the hotel's own incentives for you <3
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Ong S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Lokasi hotel strategis. Banyak tempat makan yang sudah buka di pagi hari. Guest relation yang bernama Chamber sangat membantu.
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Nguyen T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
KV ngay trung tâm phố cổ, nhân viên nhiệt tình. Bữa sáng tạm được
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b***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Lần đầu trải nghiệp thử dịch vụ ở đây mình rất hài lòng, thời gian lưu trú 4-5 ngày rất thích gần trung tâm phố nên di chuyển thuận tiện. khách sạn nằm ngay cung đường đầy đủ quán xá, ăn uống, dịch vụ khác nữa hơn mong đợi lun. Good days here🤩chấm 9/10 (thiếu không phòng mình ở nhưng bù lại dịch vụ rất tốt, khá hài lòng)
1 people find it helpful
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