We enjoyed our 3 night stay at Bãren. Extremely helpful staff, clean room and bath, and good location. There was no traffic noise at night. We appreciated the coffee and sparking water service in the lobby. All in all, an excellent value. It rained a bit when we were there. We found we could walk to the railway station without getting wet! A definite plus. When we needed an umbrella for our walkabout, the staff were happy to supply now.

Le personnel très disponible pour répondre aux questions et rendre service.

Very clean and close to the station. Very convenient

First of all I can not recommend the breakfast buffet. The Buffet area is so small and crowded and very poorly prepared. I can not even find a simple banana or apple. The location is conveniently located. However the rooms are very small and there are also unexpected steps in the room.

We loved the great location! We walked to most attractions within 10 minutes. The several times a week markets is right around corner. It has washing and drying machines for people to use for free. It is very quiet at night and safe! Breakfast is very good with dishes carefully selected and prepared. Hotel provides free coffee and tea and great taste ice water all day. We will return to this hotel again and highly recommend this hotel. Bern is full of history and culture—from the Middle Ages to Einstein and beyond! Well worth visiting!

Self service bar offered a complimentary drink each evening

Hotel was in great location, close to the train station. Reception staff were lovely and helpful. Everything was in walking distance

Nice modern style hotel close to the train station. Staff were helpful and friendly. Breakfast selection was limited.

Excellent location for shopping and restaurants and very comfy bed all at a reasonable price. Wifi good. Note however that room air conditioner not working while outside air is "fresh" according to staff, but room was a bit warm so we had to open windows. The only problem with that is the noise all night from the street. Which probably explains why the hotel provides ear plugs next to the bed.

Clean room great location.,great guest lounge.

Wonderful helpful staff and the room was very clean and comfortable. The location is perfect too!

They need air conditioning. All five nights, we couldn’t sleep well because it’s too warm. If no blanket then it chill, with blanket it’s hot. Again no air conditioning.

A fine set of books in the breakfast/bar area!

We had a great stay here, nice location in old town, friendly helpful staff, our room for 3 adults was perfect and breakfast every morning.

This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means.

We had a wonderful stay. Staff super friendly and helpful.

The location is superb, close to the Bahnhof and many other attractions. Very walkable surrounding area. Staff are also friendly and welcoming. Highly recommend.

Very friendly staff. Rooms good, albeit not luxurious.

Staff was very friendly and helpful. Room is clean. Shower water pressure is good. Great location to everything!

Excellent location but room was a bit too small if you have lots of luggage