8.6
Very Good
From 113 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.2

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Traveler Reviews Club Wyndham Shearwater

Number of reviews per page
20
40
Top reviews
Karrie Lu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Club Wyndham Sheerwater is beautiful! The condo was well kept, beds were comfortable and the service was top notch! I will be staying here again in the future.
Brooke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The view from this unit was stunning. Waking up to sunrise view from bed was absolutely magical. An easy hike down to a beautiful, secluded beach is just steps away. Spacious and well laid out, well stocked kitchen, and nice to have laundry. Staff was friendly and welcoming. Easy drive to Hanalei for variety of shops and restaurants. Would absolutely recommend!
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Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved it.
nimit
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Unit was updated and had an amazing view of the ocean.
Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Misleading Room Descriptions and Lack of Attention to Detail We were very disappointed with our stay at this hotel. The room we booked was advertised on both Expedia and ExtraHolidays.com as having a full ocean view, with photos showcasing stunning, unobstructed vistas. However, upon arrival, we discovered that only timeshare owners are offered full ocean-view rooms, and we were given a partial view instead. This was incredibly misleading and feels like false advertising. If full ocean views are reserved for timeshare owners, this should be made clear in the booking details. To make matters worse, the room alarm had been left set for 6 a.m., which woke up our baby—definitely not how we planned to start our vacation. When we brought this up to the staff, they claimed housekeeping has no way of knowing if a previous guest left the alarm on. I had to personally show them the indicator light that clearly shows when an alarm is set. It’s frustrating that such a simple issue wasn’t addressed as part of the standard room preparation process. Another point to note is that the hotel has no air conditioning. While this wasn’t a big issue for us during our stay, it’s something that isn’t advertised clearly, and it could be a dealbreaker for others depending on the time of year. Overall, the lack of transparency in advertising and the oversight in basic room checks left us feeling let down.
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Gabriel
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Goid
Chris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

I was notified hours before checking in (while on my flight to the location) that they would not be able to accommodate my stay. The representative told me that the room was part of a timeshare and no longer available to me. This was odd since I received confirmation the night before that my room was ready for checkin. The alternatives provided were not in the same location nor would they comparable. I chose to get a refund and was fortunate enough to find a nearby airbnb as nearby resort locations were booked. Unfortunately the cost of the location was higher and unexpected. This experience was completely unacceptable and I caution anyone looking to book this location.
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George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Beautiful location right on the coastline. Friendly staff. Cleanliness top notch. Enjoyed food trucks on site. Convenient location for the beach, Makai Golf Club, Lumahei beach and Hotel 1. Recommend visiting!
Marietess
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The only issue was the distance to main attractions like Waimea Canyon, but it was a gorgeous stay and we thoroughly enjoyed our time there.
Vikas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

3.5 stars feels about right. Nice ocean views, big balcony, and lots of space. Furnishings are of a good but not great quality, a bit dated. We were given an accessible unit for some reason, though we did not request one. The front desk at Shearwater has very limited hours, so if you are checking in after 4 PM, you have to check in at the sister property.
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Kim
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Fantastic! Everyone should stay here
Maria Mercedes Bolanos
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

a lot of rust around the rooms. not very clean inside.
Verified traveler
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Great location and view. Nice patio a bathrooms both were moldy though. Check in is off the residence at a sister property that I wasn’t aware of.
Chris
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

It is an amazing property and we will likely stay there again. My main complaint is that the unit listed on the hotels.com website is not the unit that we received. The site showed an oceanfront unit with the balcony in the master bedroom overlooking the water. The unit we received had an ocean view from balcony but not the expansive view showed in the listing. I would have spent more money for the view but specifically chose that room because of the view.
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Hallie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Not much food, groceries, transportation or beaches around hotel. Everything is at least 30min walking and prices are extremely high compared to Lihue or Poipu beach.
Brandon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful views. Quiet grounds except for the roosters! They will not let you sleep in past 530am
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Check-in was at a sister hotel, staff were friendly and accommodating. We had room #313 top floor we had partial view of the ocean & golf course was awesome. Had 2 bedrooms & 2 bathrooms, fully furnished kitchen & living room; washer & dryer; balcony with ocean view.
Robert
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

View
Mark Lewis
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

clean and quite
Levon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

It was beautiful experience thank you We will be back.
Number of reviews per page
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