The drain in my shower wouldn’t drain for my entire stay. I told them the first day I told them the second day and when I finally checked out, they told me it was a bigger issue. They would need to address it once I moved out. I was not once offered a different room. The room was disgusting. I found nail clippings in my room on the floor, which did not belong to me. I addressed this with the front desk. Nothing was offered besides we will try to do better next time. I would never stay at this property again The breakfast was pretty poor as well. That being said the front desk staff were all very nice. I just don’t think they have the authority by ownership or management to do anything about any of the items I brought up.

Beautiful hotel in a great area! Staff was very kind and accommodating during a busy time (the olympics!) and we absolutely loved the daily breakfasts.

Perfect weekend hotel! Cosy hotel which had every amenity down to a tee. Lovely clean and open room with nice bathroom and great shower. Breakfast was neat with nice pastries and fruits available from the self service, and eggs and other cooked items from order. Location is perfect on the shopping district and a 6 minute walk to the tube line! Only a £10 uber to the main station it is a perfect choice for a weekend away !

I stayed one night in this beautiful hotel. The staff was nice ,the rooms simple. The wi-fi weak .no valet parking but i could perk my car in the back of the hotel for a price .overall it was a good night spent in milano

Excellent hotel

Staff very helpful

Very nice hotel . Bit away from hustle and bustle but only 12 min walk to cathedral . Super nice staff , clean nice rooms

Excellent customer from everyone at the front desk, in the restaurant and housekeeping!

Locked in a wonderfully convenient area. Everyone on the staff was extremely kind and helpful!

Location was very convenient. Staff was very helpful. Free breakfast was just continental breakfast. Only complaint was the shower, minimal pressure so shower took longer than necessary.

3 star hotel great location and clean

We just stayed three nights at the Senato with my wife, and this was already our second or third stay — we simply love this hotel. It’s a small boutique property, beautifully designed, and perfectly located right next to the Fashion District. The building itself is an old Milanese residence, but the renovation and interior design are absolutely spectacular — elegant, modern, and very well thought out. The service from the staff is consistently excellent — warm, attentive, and genuinely professional. Breakfast is fairly standard, nothing extraordinary, but everything else about the experience more than makes up for it. Every time we visit Milan, we choose to stay here without hesitation.

Definitely not a 4* more like a 1 or 2*. Dorm like room.

Lovely Stay, will come again.

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staff was very helpful and friendly

Excellent location for shopping

The staff did a great job with our check

Front desk morning person rude not helpful and condescending

Helpful staff, very convenient location, lovely room and great breakfast.