Overall Ratings & Reviews Hostal La Encantada

My room was the most disgusting room I have ever seen. One pillow was stained with a horrible dark spot. Carpet was dirty, there was a kid’s blanket and stuffed animal that for me was a sign that someone lives there when room is not booked.

The room they gave us had a broken window,which they knew so at night it was extremely cold you could hear the traffic all night. Is was very disappointing. It was a nice place.

No staff at reception and no answer to the phone, I had to find another hotel for the night.

the location and cost is adequate

Out of date but ok. Just an old house turned into restaurant with the former bedrooms above. Bedclothes very worn but clean. Location is very good if Coyoacan is where you want to be and near metro.

There was some confusion upon arrival - the booking address was a restaurant, but the room was 2 blocks away; the room I was initially given did not have a private bath as per booking and they wanted cash despite the fact that the listing and booking said that visa was accepted. The staff were friendly but spoke only Spanish which made resolving matters problematic. The shower was either hot or cold but not capable of adjusting in between. That said, I liked the staff, building and location.

Gosh! The house was beautiful but the shower had no hot water for 3 days and no internet for more than that. Staff was not helpful in accommodations due to the lack of the above. Food was very cheap for the price of the room and restaurant service was also horrible. Although my reservation was made with a credit card when i got the place they could not accept that type of payment. It was said the credit card machine was broken due to the sept earthquake! Payment had to be made in cash creating an extra fee for me to get from the bank. At the end i was payment weekly and at the end of the stay i was told the account i had been paying was not the full amount. I had to pay one thousand pesos more than what i had been budgeting. The bedding was not changed until two days before i left and i stayed for 35 days. Towels were not changed regularly either.

I love the location. You can walk to many restaurants nearby. You feel like to live in your home. I definitely would go back if i visit Mexico City again.

Juan, the owner, was so kind and accommodating! I had a very comfortable experience and felt taken care of and safe. It was very enjoyable!!

The hotels is basically local houses converted to rooms. Area is great, safe, clean and full of restaurants and small museums. Has access to local transportation y shopping centers as well as handcraft market. Higly recommended

I coldn't get in. There was nobody to open the door at night

Terrible experience. Locked into the place, no staff. Did not have any wifi the first date. No lunch or breakfast like stated. Accommodations were not as described. Did not have my own private bathroom. Bathroom there was disgusting, everything rusted, no toiletries at all. Place is a restaurant and there are 4 empty bedrooms up top. Confusing. Definitely do not recommend. I wouldn't even call that a hostel.

We had 4 people from Texas staying over in Coyocan before we left for Acaulpoco. Th overall experience was good. It's located in the lovely Coyocan neighborhood that is quiet and beautiful (lots of artists and hipsters living in the area) We had problems translating that we had booked on Hotel's.com and the owner thought we were pulling a fast one. We got a translator and resolved the issue. We visiting the Frida museum and it was spectacular as well as visited the downtown area and enjoyed the local food. This is a hostel so don't be fooled. You will have a private room, but you will have a shared bathroom, kitchen, and living space. Overall very nice affordable option in Coyocan.

Una estancia tranquila y calida y lo lejor de todo céntrica

Todo bien

Baño compartido.

No flexibles con horario de los alimentos

El hostal cuenta con todos los servicios, tiene cocina con todo lo necesario para preparar tus alimentos.

No hubo servicio de TV

Todo muy bien.