8.3
Very Good
From 178 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.6

Service and Facilites

8.1

People often mention about Le Grand Hanoi hotel – The Tryst
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Bathroom (5)
Bedroom (4)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Activity Option (2)
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Traveler Reviews Le Grand Hanoi hotel – The Tryst

Number of reviews per page
20
40
Customer reviews
ha ha
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The room looks different from the photo, weak water, poor amenities, overall the quality is only like a budget motel.
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1 people find it helpful
QUYNH H. N.
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
near the center, the hotel staff are all very cute, the service is very good and there is free food for guests, worth experiencing everyone, the room is very clean and comfortable
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3 people find it helpful
Nguyen T. T.
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Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 22 week(s) ago
The room was full of stained marks especially the bathroom. The smell is really strong. I can hear the room next to me conversation and when they use their bathroom
2 people find it helpful
P***M
icon-origin-TRAVELOKA
6.5
/10
Reviewed 25 week(s) ago
Room is dirty, smells bad 3:30 pm check in room still not cleaned
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1 people find it helpful
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Haaave y. m. T.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 39 week(s) ago
Room is clean, spacious, quiet. Has a balcony. The only downside is that early check-in is not allowed. I completely understand that cleaning can take until 2pm. However, when I wanted to check in at 11am, I was refused not for this reason. It is simply a rule that early check-in is not allowed. Be flexible when possible
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1 people find it helpful
E***e
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The hotel staff are very friendly and very helpful.
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2 people find it helpful
Như Ý. N. H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 67 week(s) ago
Thái độ lễ tân không nhiệt tình, rất thái độ , không biết phân biệt ngày giờ :))))) kiếm cách moi tiền của khách hàng, ra trễ 45p không báo tự động r chage phí thêm, tôi làm trong nghề mà cũng không chấp nhận được,
7 people find it helpful
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Nguyễn T. Y. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Khách sạn thân thiện, sạch sẽ lần sau sẽ ở tIeper
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Tran T. K. H.
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8.5
/10
Reviewed 87 week(s) ago
The hotel is close to the center, very convenient for travel, entertainment, and dining. Clean room, ok equipment
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1 people find it helpful
nguyen t. h. t.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 87 week(s) ago
The room is smelly, old, the towels are old, the soundproofing is poor, the door doesn't close properly, and it's peeling.
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2 people find it helpful
Bao N.
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9.7
/10
Reviewed 92 week(s) ago
Nice clean room, fully equipped with modern equipment, friendly welcome
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2 people find it helpful
Dinh M. H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 94 week(s) ago
Lễ tân cho mình phòng chưa được dọn, lúc mình bảo lại thì cho mình phòng bé hơn, đèn phòng thì hỏng, cửa nhà vệ sinh thì không đóng được, phòng bẩn và cũ, mốc meo. Ai mà để xe ở đấy phải mất thêm 30k phí để xe nữa nhá. Nói chung khách sạn rất rất tệ từ dịch vụ đến phòng mình sẽ không bao giờ nơi này nữa như một cái nhà nghỉ !!
3 people find it helpful
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Nguyen T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 99 week(s) ago
There is a parking fee, although the app notes that the room fee includes the fees, so I don't think it's too good
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5 people find it helpful
Nguyen T. M. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 138 week(s) ago
The hotel is clean, comfortable, the owner is very cute. Will come back again if I have a chance to go to Hanoi
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3 people find it helpful
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Dinh T. T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 139 week(s) ago
Rất tốt, phòng sạch sẽ đầy đủ tiện nghi . Nói chung mình sẽ quay lại
3 people find it helpful
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Luu t. p.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 150 week(s) ago
The hotel is deserted, like a haunted house. Room musty, smelly. I had to find another hotel right after 2 hours of check in.
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9 people find it helpful
HUU KIEN VU
icon-origin-TRAVELOKA
5.8
/10
Reviewed 155 week(s) ago
Cơ sở vật chất cũ, khách sạn không phục vụ ăn sáng cho khách ngủ đêm. Giá phòng 820.000 là quá đắt so với những gì nhận được.
4 people find it helpful
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Nguyen T. Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 221 week(s) ago
The hotel is affordable and okay. The staff is very enthusiastic and attentive. Near hospitals and the center of Hanoi, so it is close and convenient to go anywhere. I will come back next time.
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2 people find it helpful
Le Hoang M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 251 week(s) ago
Hotel location near the center, convenient to move Hoan Kiem Lake, Uncle Ho's mausoleum. Room does not match the description. I booked a room with a garden view, but in fact, I have no view, nor does the street view. The room rate on Traveloka is twice as high as the quality of the room. Hotel around 450K / night only.
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4 people find it helpful
VU HOANG V.
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Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 291 week(s) ago
I booked 2 double rooms, both of that is normal but too old and smell? I don't know. Do they clean these rooms everyday? However, the prices was really good when anybody stay in center of Hanoi
2 people find it helpful
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