Overall Ratings & Reviews Best Western Sanctuary Inn

Staff were nice that was ok. Breakfast very poor. Gone down Hill since we last stayed there went for supposed better room was clean & nicely painted but lounge room was up fight of stairs on a little mezzanine & had to sit on a kitchen type chair not a lounge chair to read, could not go out on balcony door was screwed shut. No light switch, power point or lamp near bed. Had to cross room to turn off light & walk back in dark to bed also unable to charge phone near bed. Shower inside the bath & very hard to get in & out for me thought it dangerous. Will not stay there again.

The reception staff were not overly friendly or helpful and the room abd facilities were not with the cost of the room. I've cstayed in other motels in Tamworth with better room facilities that were cheaper. I stayed here became it was walking distance to lots of food options which was the only advantage of it.

Getting a little bit dated.

The staff were great and very helpful.

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We had a quick stay as we got in at midnight. The bed was very comfortable.

Stayed to celebrate an anniversary, everything there we needed.

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Good safe location, plenty of parking. Restaurant is great for breakfast or dinner. CBD is within walking distance.

Easy

Overnight stay

We were happy with all aspects of our stay. Just a minor thing, the floor mat and area outside the door was covered in leaves and dirt making me wonder how clean the room was going to be. Secondly we were disappointed that the tea making facilities didn't have biscuits. We had a very long day with road closures and the first thing we like on arrival is a cup of tea and biscuits.

Property was in a convenient location. Room was very basic and dated. Shower head was leaking. Reception staff were great and helpful.

Staff were brilliant

The room had seen better days. In need of renovation. Price per night was extreme and did not match the accomodation offered.

Old paint stains on tiled floor in bathroom

It was in a good location ad convenient. served its purpose. a bit old but ok.

Tidy place for price

Condition was average, bed likely not ckeaned well enough. Got flea bites.

Staff were lovely. Enjoyed the pool