Very nice motel. Close to city centre, great breakfast and very friendly staff. Quilt could be a little bigger though.

It was unimaginable how noisy it was. I WILL NOT EVER stay here again. If it wasn’t the traffic it was the other guests. My advisory the money and find somewhere else.

Tv didn’t work after staff tried to fix it.

Friendly staff and amazing meal from the restaurant, would stay again.

The bed was not comfortable at all and rolled around the floor it had no brakes so every time you turned over it moved. The rooms were not like the pictures online they were quite outdated. You could hear all the trucks down the highway. the room was supposed to be non-smoking but we had to close the bathroom door to prevent smoke coming into our rooms from others. The property was centrally located and the staff were lovely both on reception and in the restaurant and the food was lovely.

Aside from road noise, which is just a fact of life when you're on the main road, it was excellent.

The room did not match the photographs. The room itself had dirty curtains that were falling off the railing. They were not any blackout curtains. The furnishings did not match and the bedside table was completely unstable. There was a service hole that had half fallen out of the roof. I paid for a Queen size bed but only got as double. The bathroom had tiles popping off the wall, there was cracks in architrave, and a combined bath/shower facility that had a cheap plastic curtain attached to a rusted out shower railing. There were no handles or steps for climbing in and out of the bath/shower which has to be a hazard. Again, we were promised first rate consumables that never appeared, but I can say that the body wash matched the shampoo which also matched the hand soap. After the reception I got when I checked in, we were not going to use the restaurant so we went across the road to the Rydges where the staff and experience was the complete opposite. All up, one night cost me $414. Ditch this place - go to the Rydges.

In need of a good clean or renovation at the very least. Tired decor. Noisy. Appliances not fully functioning.

That the staff was so beautiful and accommodating. Thank you for a great stay. We look forward to seeing you again.

A well located property that was clean with friendly, helpful staff.

Clean property, restaurant delicious.

Rundown and overpriced

Clean comfortable bed good resturaunt

Comfortable, clean and convenient. Great service and nice meals.

The parking at this hotel is terrible you have no allocated parking and therefore can’t park near the room. Our room was upstairs and difficult to get to noisy old and expensive.

A very tired hotel room. Desperately needs a makeover - particularly the bathroom. I wish I’d taken my own pillow, as I usually do, but we were only staying for one night, so I didn’t bother - big mistake. There wasn’t a decent pillow among 6 of them in the room! The bed would be comfortable if a mattress topper was added. The restaurant was excellent though. Dinner last night was amazing as was the service. Breakfast was basic but enough.

Poorly maintained. No towels or tissues on arrival, torn drapes, dirty skirting boards, broken toilet seat, soap residue build up on bottom of shower glass, rain shower head had a build up of something discolouring it so we used the normal shower head instead and the shower drains looked dirty. Terrible value as one night cost approximately the same as two nights in an excellent hotel in Bundaberg. On a positive note the restaurant was good. Food and service was excellent.

Liked

Great location, friendly staff, but beneath the surface is a very shabby hotel. The room was just worn out and they had literally slapped some paint around to make it look brighter, but looking just a bit closer and you could see that it was extremely shoddy, even comical in some places. The room was dusty with spider webs in the corners and scuffing all over the walls. I leave my final comment for the bathroom. I am fine with an older bathroom which was clean and functional, but it smelled of old sewage. Not enough to be overpowering, but enough for you to not want to use the bathroom. It's a real pity because on the surface the hotel looks great and you can see that the staff are lovely and doing their best, but the facility needs a serious revamp.

I WAS ALLOCATED A LOFT ROOM SITUATED AT THE FRONT OF THE COMPLEX - THE ROAD NOISE CONTINUED ALL NIGHT . MOSTLY TRUCKS NEGOTIATING THE NEARBY ROUNDABOUT.