7.2
Pleasant
From 793 reviews
Cleanliness

7.2

Room Comfort

7.6

Location

8.6

Service and Facilites

7.6

Traveler Reviews Royal Lodge

Number of reviews per page
20
40
Top reviews
Semira
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is so clean and nice and close to downtown and easy access around shopping centre everything was good so far and for sure we gonna come back again ❤️
George
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was reasonable, the room was very big, it is at a convenient location, the area was quiet.
Aditya Kumar
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The person at the front desk was very helpful, and parking was readily available, which made check-in convenient. However, there were a few issues that could be improved. The staircase had some garbage, the bedsheets had noticeable stains, there was no complimentary water bottle in the room, and no soap was provided in the washroom. These details felt a bit unprofessional. That said, the room was decent overall and served its basic purpose well for a short stay.
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Minh Trung
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Minh Trung
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything is ok
John
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The stay at Royal Lodge was pleasant, the staff was wonderful,they didn't bother you at the wrong times , the gentleman came as soon as I called them to fix the problem with the television, great job guys ,keep it up, will recommend to friends and family.
Margaret
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I live the fact that you can park right outside your door.
Demica
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely appalled at this place. I wasn't even able to stay here with my children as it felt incredibly unsafe and not clean at all. Walking up to the room there was people smoking inside their rooms with the doors open and multiple people drinking alcohol openly. There was hair in the beds. The remote to the tv didnt have batteries. The fridge made a horrible humming sound.There was mold on the shower curtain. I left and submitted a complaint and request for a refund as we were not able to stay there. I was denied the request by the hotel. Very disappointing. I would not ever recommend to stay here.
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Mark
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were filthy. There were big chunks of paint missing from the walls. Entrance door had a hole in it. Toilet was full of fecal matter and did not flush. Room had a coffee make but no coffee pot or supplies. Carpet was full of stains, hadn't been cleaned in years. I had booked a room with twin beds, was not available. Downgraded to a single bed room but refused to credit me the price difference. They offered to clean a double room for me in 15 minutes, I was going to drop my suitcase in it but when I saw the condition of the room I refused to ever stay in that room. I was filled with trash, covered in filth and strange substances that I could not identify, would have taken a complete renovation to make the room safe. Staff was useless. I have stayed in hundreds and hundreds of Motels over the years and this was one of the top 3 worst ever.
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Andre
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The unit was well kept cleaned and put together. My only request is that unit needs, is a hot hot plate if staying more than 2 days or especially over 2 days. Otherwise, well set in.
Gail
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The first room we were shown on the main floor had holes in the walls, dirty sheets, etc. Basically it was disgusting. We asked for a different room and we were shown one on the 2nd floor which was much cleaner. However, there was still full garbages outside and people smoking.
Kaminah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

clean room
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was great and very accommodating! The air conditioning was great and the rooms were clean although a bit rusty and outdated but overall it was pretty goood for the price.
Michael
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nasty
Melinda
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The bed was comfy but the room was pretty dirty. Shower curtain was full of black mold for example.
Shona
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It definitely needs upgrading but over all it’s was ok
Xiaolin
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall, the stay was okay. The motel has a convenient location. However, the bed sheet had a stain on it, and when we tried to find an ice machine, we were told it was broken.
Vanessa
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room smells like cigar. Stained towels and sheet. Carpet too sticky.
Karen joan
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Ok
shafqat
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor service.
Number of reviews per page
20
40