Overall Ratings & Reviews Extended Stay America Select Suites - Fort Walton Beach

Checking in was great because of the very nice black lady who checked me in….she was super friendly and I hate that I didn’t get her name Some of the room was dirty, bathroom shower dripped on tub faucet making noises, stove hood light and fan didn’t work, and 2 of the lights in the ceiling didn’t work, and no bed side lamp in room All of the above were mentioned to front desk, work order slip done, work was to happen the next day but nothing was looked at of fixed.

More like a halfway house

Check in lady was nice.Bed was comfy... no curtain in room which I found to be weird.. room had a weird smell. The negative is that you are not told you can't check out till 11. When we asked morning person he was a little rude was told wed get deposit back by 1 its 330 now we will not stay here again another creepy thing wa the human trafficking awareness sign. Never seen that in a hotel

Friendly staff, nice park and water view with picnic tables and playgrounds near

We visited the area but did not spend much time in the property. Only came back to the room to shower and sleep as there was nothing there to offer. The bed sheets and linens seemed clean but the LVP flooring was dirty. Wear shoes in the room, socks or feet will need to be washed otherwise.

we missed having an extra blanket in the room. there being two of us, we were only given one wash cloth. only one bar of soap to wash with along with using at the sink. i also missed havi g a shower mat to step onto when getting out of the shower. the front desk was closed when we got back to the hotel and in the morning making it not possible to ask for extra.

Check in was fine, but we had a car sitting outside our window with its lights on shining in the window. The neighboring rooms both front and left we slamming doors most of the night and the room above was pacing for hours late into the night. Then we were woke up to someone pulling the fire alarm and the fire department rushing in with sirens. Won't recommend or stay here again.

Sucks. Smell terrible sink and shower are not working bed is not comfortable

The hotel was locked when we got there and the phone number listed on the window did not answer

N/a

Trash pile outside my room. Kitchen area was nasty. Open used soap in shower. Never experienced this before.

So there is no staff readily available after 10pm so it took a total of 1 hour 20 mins to be checked into RESERVED room. Upon entering past office, there was strong smell of urine at elevator. Once we got into room and turned on lights there was small roaches crawling on bathroom wall. Office notified but said no refund could be issued. Guest above us had small child who ran across floor for hours while we tried to sleep! Office notified…it continued again. WILL NEVER STAY AGAIN!

I didn't walk around but they had carts for my baggage, no ice machine but i had a full size refrigerator with ice trays. Overall i was good.

All amenities offered were not even close to what this hotel had to offer. There were no hair dryers, coffee makers, and no ice machines to fill up ice buckets. They had us fill up ice trays if we needed ice! Our shower leaked the whole time out of the spigot. There was no continental breakfast, and we had to ask for shampoo/soap as rooms had none. Was never told WiFi password, and the day worker wasn’t friendly at all! Two garbage bins in hallway smelled like pee and hallway by vending machine smelled like pee as well!

Stayed in Room 325. Decided to take off the fitted sheet and put my own. I was stunned to see how disgusting the bed cover is. Absolutely filthy. I ended up getting a blow up bed. Check your sheets and the bed itself before resting your head. Also lighter, fishing line a knife and something else was left in a draw. Price was good as was staff. I guess I got what I paid for. Would recommend however check your room thoroughly

It’s was 20 degrees last night and the heater didn’t work and NIGHT STAFF WAS RUDE TERRIBLE AND UNPROFESSIONAL!!! I REQUESTED A REFUND AND WOLL BE WAIG TO HEAR FROM CORPORATE

No hot water, cameras and people allowed to go into the room when I'm not there.

Nice enough room and laundry facilities were good. Bed had uncomfortable mattress for us.

Just the friendliest staff working at this location. I'm floored by it honestly. I've stayed in luxury hotels before but never have seen the customer service that was shown in this hotel. The rooms are older and dated. The tub leaked, the lights flickered, the room smelled moldy and the stove kind of sucked, but I still give them 5 stars because of how they made me feel. I would definitely stay here again

You have to take life as it is I don't have a problem with this property