Overall Ratings & Reviews WoodSpring Suites Amarillo East I-40

Great place, smells good. But they do not clean your room daily. If you need towels, every day you half to go to the office and switch out.

Very nice receptionists. Clean room. Would stay here again.

The cost was very reasonable, which justifies all of the mid-range evaluations. It was convenient for me, the check-in person had all my information and I was up in my room within 5 minutes.

My room was clean until i opened the fridge and it was dirty and had a bit of an odor there also wasn’t any toilet paper in the restroom I had to go down and ask for some

It was clean but kinda smelled like a smoker was once in there had to make own ice

No much to it. Great for the construction workers though.

Rooms need repairs, older furniture and appliances but it was clean and the people were great

exceptional price and the customer services is above and beyond, but the only thing that I change is the room cleaning is every two weeks, they need to fix that part.

When we got there at 3:00 for check in room was not ready. It stunk like dogs and smoke. Seen roaches in the elevator

It was fine overall. Some things to improve: - We found and killed a roach in our room. Pay more attention to the pest control. - It's too noisy and had difficulties to sleep the two nights I stayed. The neighbors are very noisy, not sure what happened at around 4 am today but the people staying in the top floor was like carrying big rocks. It wss very annoying. The first day we also noted that the noises make in others rooms were heard at our room very noisy. The positive thing is the guy at the reception. Very cool and kind guy. The room was ok overall. I would recommend it if you plan to stay 2-3 nights

People outside working on and going through cars at 2am

Smelt like cigarettes, bathroom door handle was broken, would have been locked in if not for my husband. Luckily we were on the 4th floor because the window would not lock. Second room we rented the bedding reeked of cigarettes and doors safety latch was broken.

My Stay was really Great, i reallybenjoy the cleanliness and good service to the room. I will be staying on my next trip here

Amazing and cleaning

New hotel and for the price was a pretty great deal. You get a kitchenette (no dishes or utensils) for about 1/2 what the next cheapest hotel rate is. The staff was very helpful and check in was quick.

roaches in the room, comforter was the thickness of a sheet. entire hotel is dirty and crackheads walk around all night.

There was no one at the front door when you got there get a call and then they tell you to wait outside until it showed up. When I got to my room, it smelled there was a human hair all over the bed.

Great place it was clean and things were just as i would expected,

WoodSpring advertised at Holtels.com they are pet friendly but requires $50 deposit in addition to a small daily fee. Upon arrival, I was told the $50 was a "non-refundable deposit". It was midnight but I refused to check in. The receptionist then printed me a "refund receipt", saying it will be refunded to my credit card. Later I found out the card number number on it has nothing to do with my card with Holtels.com. It was a number that I don't have. When the card statement came, neither Hotels.com nor WoodSpring refunded the money. Contacts with Hotels.com got the answer money cannot be refunded because the hotel has strict rules. Watch out, travelers!

Loved room ! Really clean ! Staff friendly and helpful. , halls smelled weird but not to worry about