Grounds looked amazing and the up keep of the grass and all the site has to offer was great, the gardens, pond and reading areas all look perfect and very picturesque and the hotel looks very elegant, room was very clean and modern and had everything my family needed.
The bar service in the evening was great and it wasn’t too busy so food wait times were not a problem.
The only thing that let this stay down was the initial greet with the reception team, the hotel is so elegant you would expect and better greet instead there was no happy faces and no big “welcome”.
We also had an issues with the room door not locking properly which wasn’t looked into despite me raising this concern.
Overall a nice stay, my family enjoyed just small changes could give it the wow factor a little more.