- it’s a dated property in a very poor condition - swimming pool with no water and dirty - gym equipments don’t work - breakfast quality is passable - bath products looked like sourced from cheap place and harmful - no Iron in all rooms , so I was asked to use what was available on the floor lobby Only good point - location and staff

Property needs a lot of upkeep and maintenance

Spacious, clean and traditional. Restaurant is not available; Managment should think about this.

There is no resturant

dilapidated building. Smells very bad. Need desperate renovation.

Best one

Very nice property in a prime location with Wonderful staff. Needs dire renovations to maintain its 5 star status.

Very poor property

Worst experience

Absolutely the maintenance is terrible

We had booked a executive room. For the amount they charge the experience is pretty average and not great at all. I lost my shaving kit on the first day. On asking people around there was no trace. The breakfast table cloths were have burn stains. Automated Curtains of my room did not open and close . Will not recommend.

The interior is quite dated. Many bolts n hinges of doors are about to give up. Rooms stink, like a place which is closed and not used for many days. Breakfast is good with multiple options. Staff is very cordial and pleasant.

Very dirty rooms, sometimes hot water not coming and sometimes cold, changed room twice, doors not locking inside. Changed room again at 1 am as easy to unlock from outside. Only lobby is nice rest third class, I found big Rat near the lift and dumbness on the wall and ceilings. Breakfast not very nice. Mosquito in the rooms and cupboards. Out big mistake that we booked Samrat Hotel. Waste of liner time and inconvenience changing room again and again.

Air conditioning in the room is chilly. 26degree C also was chilly. Bath room should have been more cleaner and better break fast

Swimming pool not working

super clean excellent staff

1) Need new mattress 2) Extra pillows in room would be nice. 3) Bathrooms plumbing need maintenance 4) there should be a wash clothes, rugs and face towel in bathroom. 5) Plugs needs to be replaced. 6) Checkin can be automated, currently employees needs lots off paperwork.

Horrible place to stay. AC does not work. Shower does not work. The rooms stink. There is mil dew( fungus ) on the ceiling which is unhealthy. Its an old falling apart place. Looks like they are trying to renovate . It does not look like its in the photos. I would rather stay some place else and pay few thousands more. Horrible experience.

Curtains didn’t close Wi-Fi doesn’t work TV remote didn’t work Air conditioning didn’t work This should sum up everything

Room was not tidy and had a very weird smell in it. The bed sheet also seemed old and torn from places and was not clean.