A lot of wear and tear, looks like they mixed paont

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Very nice hotel, good location for my needs. Friendly staff.

The staff was absolutely terrific. Comfortable beds, easy check in, great breakfast.

Easy access to freeway with restaurants nearby.

Everything was as expected. No complaints.

Yes it was good.

The staff at this hotel are SO nice. Every time I had a question or need they went above and beyond being helpful. The room was nice, the kitchen is very handy. My only snag during my stay was our garbage disposal wasn't working and after the first day the sink in the kitchen would fill with water quickly, making washing dishes difficult. I asked about it twice, but I think they were having trouble getting maintenance out. I would stay here again!

We ended up changing rooms three times due to either bedding not available, AC broken and not cooling, or rooms just being dirty. The mattress on sofa bed in the last room we got to had huge dirty stains, the sheets on it had not been changed. Fortunately, we had only one night stay, but it was horrible and gross.

Stay was great

It was 5 minutes from my destination. Great customer service.

Location was convenient right next to where I needed to be

The hallways were musty and looked like it had not been vacuumed. There was food in our fridge, salad and leftovers. Containers of yogurt and something in the freezer. The bathtub was stained and the sofa mattress was so thin it was like sleeping on cardboard. The entrance and lobby were great! Staff was polite and very helpful.

The staff was super friendly. We loved the spinach quiches offered at breakfast, our surprise, we were offered a couple of them at checkout.

Rooms were good and staff helpful

I love that they have a laundry room and gym and the Continental breakfast.

Very comfortable. Convenient for our needs.

This property looks much better in the pictures. The outside is average with not noticeable entryway or covered drop off. The lobby had minimal furnishings and looked like very cheaply done and had an odor of food smell and cigarettes covered with odium spray. The room was extremely small for any King sized room, however was advertised as a suite. The furniture in the room was heavily worn out and the room had a very strong smell of cigarettes and air fresheners. The strong smell was present in all of the building. Because I prepaid with no refund possible I did not check out, however I did leave and stay in the hotel across the highway that was almost new and similar prices.

We have traveled to Dallas area a few times this year due to some medical issues my husband has had. This is the first time we have stayed at Towneplace Suites. I wish we had stayed here every time! The staff was so nice, the room was exactly what we needed. Loved the full-size fridge and coffee pot! Bed was comfortable and breakfast was good. Location was easy to access. Didn't hurt that there is a grocery store and restaurants within walking distance! Will make this our "go-to" hotel in the area from now on! No complaints!

Amazing all around!! I felt very comfortable being next door to the fire department. Not once did I hear any noise come from them. Staff were amazing! Free breakfast every morning. The hotel is very close to the main highway, food places, and outlet shopping center. Definitely recommend!