Initially we were offered a dingy room with NO ventilation, when we asked for change for room we were asked to pay additional 1200 Rs, thats 25% additional. I paid the money and NO reciept was issued, even after asking.. and I was made to wait for another 30 min(btw that's 4pm in eve).
The new room had a window, but the bedsheets were unclean and there were no towels, kettle was not working.
Next day I wanted to.check out at 1 instead of 12, the reception refused and did me a favor by agreeing for 12:30 checkout.. I bought some merchandise and a return drop by cab.. again no receipts were issued.
Only thing good about this hotel is the location, the service is horrible and the reception staff is uncourteous and are running the hotel as their personal fiefdom !!