8.9
Very Good
From 4,599 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

9.3

Service and Facilites

9.1

People often mention about Easy Hotel Kuala Lumpur Sentral
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Traveler Reviews Easy Hotel Kuala Lumpur Sentral

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Customer reviews
C***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
very happy, strategic location, close to mini market, friendly service and clean rooms
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N***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 day(s) ago
Friendly staff, very strategic hotel location right next to KL Sentral MRT Station
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Accommodation's Reply
12 Jul 2025
Thank you for your positive review! We're delighted to hear that you enjoyed our friendly staff and that you enjoyed the hotel's convenient location next to KL Sentral MRT Station. We look forward to welcoming you back soon.
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I***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
the hotel is incredibly cheap and worth visiting... highly recommended, close to everything, there are many food and breakfast shops. the staff are very friendly.. but in this hotel it was also the first time in my life that my suitcase pin suddenly changed by itself until now I am still confused about how the suitcase pin can be changed.. luckily there is YouTube so I know how to change the suitcase pin without having to know the previous suitcase pin....
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F***O
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Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
Great location, easily access to restaurant, MRT, LRT, bus station
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Accommodation's Reply
12 Jul 2025
Thank you for your kind feedback! We're glad to hear you enjoyed our great location and the convenience of easy access to public transport and nearby restaurants. We hope to welcome you back for another comfortable stay in the future.
r***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Clean room.. Comfortable to rest.. Staff always greet and friendly.. Really very good..
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Accommodation's Reply
08 Jul 2025
Thank you for staying at Easy Hotel and for your positive review. We are very pleased to know that you felt comfortable while resting in a clean room and that the friendliness of our staff left a good impression. Your comments greatly motivate our team to continue providing the best service. We look forward to welcoming you back on your next visit to Kuala Lumpur.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
a hotel that must be visited when going to KL... the location is strategic and the rooms are comfortable for families who bring children...
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Accommodation's Reply
05 Jul 2025
Thank you for your kind words! We're so glad you found Easy Hotel to be a great choice for families, with a strategic location and comfortable rooms. It means a lot to us to be your go-to hotel when visiting Kuala Lumpur, and we look forward to welcoming you and your family again soon!
Ferry G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I have stayed here twice, the staff is friendly, direct access from Nu Sentral Mall reception, I still recognize it, even once a year, I recommend staying here.
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Accommodation's Reply
05 Jul 2025
Thank you so much for your continued support and for choosing to stay with us again! We're truly happy to hear that you appreciate the friendly staff and the convenience of direct access from NU Sentral Mall. It means a lot that you still recognize and recommend us, even after a year. We look forward to welcoming you back to Easy Hotel on your next visit to KL!
DESIANA S. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I was very impressed staying at Easy Hotel, the location is very strategic, the hotel staff are friendly, the service is good, the hotel room is very clean. We stayed for 3 nights and they cleaned our room every day and replaced all the equipment in the room such as towels, toothbrushes, soap and drinking water. Recommended and maybe we will stay there again when we go to KL.
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Accommodation's Reply
05 Jul 2025
Thank you so much for your kind and detailed feedback! We're delighted to hear that you had an impressive 3-night stay with us and appreciated our strategic location, friendly staff, and daily housekeeping service. It's wonderful to know that our cleanliness and attention to detail made your stay comfortable. We truly appreciate your recommendation and look forward to welcoming you back to Easy Hotel on your next trip to KL!
Y***P
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The location is unbeatable, literally at the doorstep of NU Sentral mall and KL Sentral Monorail station. Hotel staff were courteous and polite, and made us feel welcome as guests. The double room is small but comfortable enough for an overnight stay. Only one pillow is given per person. The bathroom is also compact, about the size of what you get in the basic cabin of a cruise ship. However, kudos to the housekeeping staff as everything was spotlessly clean. Overall, this is one of the best wallet friendly hotels near KL Sentral.
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Accommodation's Reply
05 Jul 2025
Thank you for your thoughtful and detailed feedback! We're glad you enjoyed our unbeatable location right by NU Sentral Mall and KL Sentral Monorail, and that our courteous staff made you feel welcome. While we note your comments on the room and bathroom size, we're pleased to hear you found everything clean and comfortable for an overnight stay. Your kind words mean a lot, and we truly appreciate your recognition as one of the best wallet-friendly hotels near KL Sentral. We hope to welcome you back again soon!
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
overall very value for money with friendly staff. very strategic location right next to monorail station (there is travelator or lift to monorail station) across from nu sentral very close to kl sentral. only one drawback because I got a room right next to monorail, so if there is a station announcement in the morning it can be heard up to the room. breakfast at abc resto behind the hotel, the egg bread is delicious. less can add around rm 3-3.4 per mid June 25. there is free RO water dispenser on the 5th floor. clean room, even when checking in I saw the room next to me the bed was turned over against the wall so that the bottom of the bed was also swept and mopped by the room boy. room boy and hotel staff are very friendly.
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Accommodation's Reply
26 Jun 2025
Thank you for your very positive review! We are very happy to know that you were satisfied with the friendly service of our staff and that you felt that your stay at Easy Hotel was worth it. Our location next to the monorail station and opposite NU Sentral and near KL Sentral is indeed a popular choice, and we are glad that it provides you with comfort. We look forward to your next visit to Easy Hotel!
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n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
The hotel is right behind KL Sentral, connected by NU Sentral shopping mall, convenient for traveling, shopping and eating. The staff is enthusiastic and cheerful. The room is small, not well soundproofed, you can clearly hear noise and conversations outside the hallway. The breakfast food is not diverse and tasty.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Thank you for taking the time to share your review. We are pleased to know that the convenient location near KL Sentral and the enthusiasm of the staff have left a good impression on you. We would like to take note of your sincere comments on the soundproofing of the room and the variety of breakfast. Feedback like yours will help us improve our services better and better. We hope to continue to welcome you in your future stays!
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Best, will come again. Nearby Kuala Lumpur central.
2 people find it helpful
Accommodation's Reply
16 Jun 2025
Thank you for your kind words! We're glad you enjoyed your stay and our convenient location near KL Sentral. We look forward to welcoming you back again soon!
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Noviardy M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very friendly staff, always greeting, and always helpful
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Accommodation's Reply
18 Jun 2025
Thank you for your kind words! We are very happy to hear that the friendly service and helpfulness of our staff provided you with a positive experience. We look forward to welcoming you back again soon!
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Staff is friendly and location is good. Easy to access to all part of city via public transport such as LRT etc.
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Accommodation's Reply
16 Jun 2025
Thank you for your kind feedback! We're happy to hear that you found our staff friendly and appreciated our central location with easy access to public transport like the LRT. We truly value your support and look forward to welcoming you again on your next visit to KL!
Verawaty K. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
+ the location is perfect, can be accessed directly from the lift near family mart in NU KL Sentral so it's easy to go anywhere. + the price is appropriate, get a clean room plus breakfast (1 meal and tea/coffee). + the staff are all friendly, allow us to check out late for free until 1 pm, good, thank you. - the room is small, can only pass through one side to sleep.
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Accommodation's Reply
12 Jun 2025
Thank you very much for your positive review! We are glad to hear that you enjoyed our strategic location and easy access directly from Nu KL Sentral, as well as the comfort of our clean rooms and the breakfast provided. We also appreciate your appreciation of our price and service. We look forward to welcoming you back on your next visit to Kuala Lumpur!
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Hotel cleanliness, the staff very friendly, and one of the reasons we stay here is this hotel so close to KL Sentral.
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Accommodation's Reply
03 Jun 2025
Thank you for your kind words! We’re happy to hear that our cleanliness, friendly staff, and convenient location near KL Sentral make your stays enjoyable. We truly appreciate your loyalty and look forward to welcoming you again soon!
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
It's suitable to stay in this hotel, near all public transportation in Kuala Lumpur. Awesome next to sevel and in front of Nu Sentral Mall 🥰
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Accommodation's Reply
23 May 2025
Thank you for your review! We are glad to hear that our location close to public transportation and shopping centers such as Nu Sentral Mall made you feel comfortable. We look forward to welcoming you back to Easy Hotel!
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
very good service, recommended
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2 people find it helpful
Accommodation's Reply
23 May 2025
Thank you very much for your appreciation! We are glad that our service has satisfied you. We look forward to welcoming you back to Easy Hotel!
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The room wasn’t very big, but it was more than enough for solo travel. There was even a prayer mat and a mini fridge provided. The staff were very friendly and extremely helpful. I had an early morning flight, and the access to the KL Sentral building was still closed. The staff explained to me how to get there. Since I was traveling alone, I almost went to the wrong building—but thankfully, the staff was still nearby, waiting to make sure I got to the right place. In the end, they personally escorted me all the way to the KL Sentral building, near the escalator at the bus stop area.
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Accommodation's Reply
17 May 2025
Dear Guest, Thank you for your kind words! We're glad the room suited your solo travel needs and that our team made you feel welcome. Looking forward to your next stay! Warm regards, Easy Hotel
J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Strategic location, clean rooms and newly renovated. Unfortunately the AC is not cold, just wind. The staff are very friendly and responsive, especially Mr. Sultan and the man in charge of welcoming guests (I forgot his name) who always greets them in a friendly manner.
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2 people find it helpful
Accommodation's Reply
15 May 2025
Thank you for your review and compliments to our staff, especially Mr. Sultan and our receptionist. We also appreciate the feedback regarding the air conditioning and will follow up on it soon to improve your comfort. We look forward to welcoming you back in the future.
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Number of reviews per page
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