Overall Ratings & Reviews Casa Habita, Guadalajara, a Member of Design Hotels

The property is located very central to everything and the staff is very friendly and helpful. The property is very modern and well kept. This is my second time staying here and I definitely recommend to anyone coming to Guadalajara.

Misleading and Poorly Managed We booked this hotel *only* because it had a pool, which we found out was under construction at check-in. The staff claimed they had informed us via WhatsApp, but I showed them they hadn’t—and minutes later, I conveniently received the message. Their website and confirmation *still* listed the pool as open. Completely misleading. The front desk staff was rude (especially one woman, though no one wears name tags), and the restaurant was mediocre. The rooftop bar was overpriced with overly sweet drinks. We also experienced frequent power outages, which meant no Wi-Fi, no TV, and no way to charge devices. Worst of all, our toilet started leaking on day two. Our toddler slipped on the water, hit his head, and got a concussion. Maintenance came quickly, but the damage was already done. This place is poorly maintained and not worth the hassle I tried to give it the benefit of a doubt since I know Mexico can be a little different but I wish I would have believed the other review. I recommend staying at Voco Guadalajara Neruda instead—they were amazing.

Viajamos a Guadalajara para hospedarnos en Casa Habita. Definitivamente hay una gran variedad de hoteles. Estábamos buscando un lugar boutique e íntimo ya que no llevábamos niños, y este nos llamó la atención. Pero diría que la apariencia es mucho mejor en las fotos que en persona. Además, nos enviaron un mensaje con menos de 24 horas de anticipación para avisarnos que la alberca estaba en construcción, y normalmente no se puede cancelar en ese momento para obtener un reembolso completo. Eso fue una gran decepción, ya que una de las cosas más importantes para nosotros era relajarnos en la alberca. Podríamos habernos quedado en otro lugar con alberca y un ambiente más amigable, ya que en este hotel todos eran bastante callados

The hotel was nice, but the pool was really not like a pool at all

This is a very modern and attractive property with a nice restaurant and pool bar. Also very convenient to good restaurants.

The room I had was older and needed an update but the bed was comfy and clean and it was very quiet. I felt safe and secure. Didn't have time to stroll the area but it seemed very quiet and walkable. Service at breakfast was exceptional and quality of the free breakfast was excellent although the selections were limited.

It stings to say, because I really enjoyed my time at this hotel, but I wouldn’t recommend this property to anyone. After checkout, I was surprised to see more than a dozen erroneous minibar charges in my folio. None of these items had even been present in my room!! When I asked the staff for clarification, not only did they not apologize for the error, they suggested the mistake was mine. I was floored. Absolutely never again.

Loved the ‘vibe’ of the hotel.

Service above and beyond beautiful hotel, good location

The property had a very nice vibe and the outdoor and common spaces in the lobby are very welcoming. However the rooms are really dated and the furniture is in very bad shape. The bed was pretty comfortable but the linens were not nice. I think this probably was a terrific hotel 20 years ago and will be again when it the powers spend some money on updating the rooms.

I asked them to hang my coat and they had it wrinkled on a chair

Good

A very quiet place overall. I recommend requesting a room that doesn’t face the street, as the rooms can get extremely hot. Also, note that the ‘free breakfast’ advertised isn’t actually free—we were charged despite having coupons. I’d definitely recommend going out for breakfast instead. Un lugar muy tranquilo en general. Recomiendo pedir una habitación que no dé a la calle, ya que las habitaciones pueden ponerse extremadamente calurosas. También, tengan en cuenta que el ‘desayuno gratis’ no es realmente gratis; nos lo cobraron a pesar de tener cupones. Definitivamente recomendaría salir a desayunar en otro lugar.

What an amicable, accommodating, and overall spectacular staff. From the front desk, waiters, bartenders, and attendants- all were consistently gracious. We stayed on the 7th floor and I will say that we could still hear a good amount of street noise, which we didn’t mind (that’s travel for ya). The neighborhood is a bit on the sleepy side, but it is very close to excellent restaurants, hip wine bars, coffee shops, and tacos!

Had a lovely stay here. Wonderful place.

Nice staff and clean rooms

We love staying here but the property does need some updating and maintenance.

Great hotel with very friendly staff. The street noise can be very loyd at night. If you have a room facing the afternoon sun the room takes a while to cool down. I recommend better insulating curtains, fans in the room, and to lower the room temperatures before check in so it is not so warm for rooms facing the afternoon sun.

The hotel was really nice with its own very unique style and personality. However, we were never advised by either the hotel or hotels.com that the pool was not in service. This was really disappointing as we really wanted to try this experience. Moreover, although breakfast was included, we noticed a stingy closed-minded and poor service attitude by the hotel staff whereby adding an extra egg to our order led to an extra charge to put an example. It is definitely not about the amount charged for an extra egg that is disturbing, but the fact of not being tactful with this little details. And yes, everything is in the details. Now, we are hesitant whether we want to book again with this property.

Small rooms, but very comfortable. Nice blend of modern and classic.