Hotel Neo Cirebon by ASTON

Explore Hotel Neo Cirebon by ASTON

Overall Ratings & Reviews Hotel Neo Cirebon by ASTON

Traveloka (8,294)
Other sources (58)
8.6
Very Good
From 8,294 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.6

People often mention about Hotel Neo Cirebon by ASTON
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Staff Friendliness (178)
Bedroom (171)
Bathroom (152)
Ambiance (141)
Distance to City Center (140)
Hotel Area (131)
Taste (131)
Family Friendly (111)
Room Space (108)
Accessibility (104)
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Traveler Reviews Hotel Neo Cirebon by ASTON

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Customer reviews
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Regine A. T. A.
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9.4
/10
Reviewed 3 day(s) ago
The room was comfortable and cozy, clean and fragrant (the towels smelled great 😁). The staff was friendly and informative, and the service was top-notch.
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Ferry c.
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Leisure
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9.7
/10
Reviewed 3 day(s) ago
Everything is comfortable and the staff are professional and helpful.
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D***r
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10.0
/10
Reviewed 3 day(s) ago
The rooms are clean and nice, the AC is cool, and the staff is friendly, assisted by Ms. Suzan. We highly recommend staying at Neo Cirebon.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 6 day(s) ago
Clean room, nice staff, easy check-in and check-out.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing to stay at Neo Cirebon Hotel and for your positive review. We hope this encourages our entire team to continue striving to improve the quality of our service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Sodik
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9.7
/10
Reviewed 1 week(s) ago
The AC was very cold, the room was comfortable, clean, and fragrant. The staff was friendly, assisted by Ms. Suzan.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Zoldig, Sincerely yours from Neo Cirebon. We appreciate you choosing Neo Cirebon and for your positive review, as well as taking the time to share your experience at Neo Cirebon. We hope this motivates our entire team to further improve the quality of our service for our guests. We look forward to welcoming you back again in the future. Thank you and best wishes. Sincerely, Veni Fabriani, Hotel Manager
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C***y
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
Comfortable and strategic location. Awesome.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Neo Cirebon Hotel is pleased to inform you that we appreciate you choosing to stay at Neo Cirebon Hotel and thank you for your positive review and for taking the time to share your experience. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Waryudi
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8.2
/10
Reviewed 3 week(s) ago
The room was okay. However, for the price of 500 Rupiah in Cirebon, you should have more complete bathroom amenities, meeting 3-star standards. The downside is limited parking, which can get wet if it rains.
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Accommodation's Reply
24 Sep 2026
Dear Ms. Wariwadee, Warm greetings from Neo Cirebon Hotel. Thank you for choosing Neo Cirebon and for taking the time to share your stay experience. Regarding the bathroom amenities, we have upgraded them to better meet your needs and hotel standards. However, we still welcome your feedback for future evaluations. Regarding parking, we understand that limited parking space may cause inconvenience, especially for guests riding motorcycles in rainy weather. We apologize for any inconvenience if the parking lot is full or it's raining. Our team is ready to assist with directions and valet parking services to make it easier for you to get out of your car and access the lobby. Thank you for your interest and trust in Neo Cirebon Hotel. We hope to welcome you back again and provide you with an even more comfortable stay on your next visit. Sincerely, Veni Fabriani, Hotel Manager
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V***i
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9.7
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful with the check-in process.
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Accommodation's Reply
16 Sep 2026
Dear Valued Guest, Warm greetings from Neo Cirebon Hotel. We thank you for choosing to stay at Neo Cirebon Hotel and for your positive review and for taking the time to share your experience. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Danang K. L.
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10.0
/10
Reviewed 4 week(s) ago
The room was comfortable, with cool air conditioning and hot water always available. The staff was friendly, assisted by Ms. Suzan.
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Accommodation's Reply
16 Sep 2026
Dear Mr./Ms. Da Nang, Neo Cirebon Hotel extends its warmest greetings. We sincerely thank you for choosing Neo Cirebon and for taking the time to share your stay experience. We hope this will inspire all our staff to further improve the quality of our service. We look forward to welcoming you back on your next stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Verified Traveler
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10.0
/10
Reviewed 5 week(s) ago
The AC was very cold, the room was clean, comfortable, and fragrant. The mattress was soft and fragrant. Hot water was always available. The price was very affordable for the comfort of the hotel. The staff was friendly, assisted by Ms. Suzan.
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Neo Cirebon Hotel. We thank you for choosing to stay at Neo Cirebon Hotel and for your positive review and for taking the time to share your experience. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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N***h
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10.0
/10
Reviewed 6 week(s) ago
The room is comfortable, the AC is good, check in is also very fast, check out with Mas Gilar is very friendly
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Accommodation's Reply
02 Sep 2026
Dear Gentlemen/Ladies, It is with pleasure that we at Neo Cirebon Hotel would like to express our gratitude for choosing to stay at Neo Cirebon Hotel and for your positive review and for taking the time to share your experience. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back on your next stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Iffan N. I. S.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
The room is okay, the AC works well, the hot water works.
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Accommodation's Reply
02 Sep 2026
Dear Mr. Iffan, Sincerely yours from Neo Cirebon. We appreciate you choosing Neo Cirebon and for your positive review, as well as taking the time to share your experience at Neo Cirebon. We hope this motivates our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and best wishes. Sincerely, Veni Fabriani, Hotel Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff, security, and breakfast were all excellent. Next time I visit Cirebon, I'll definitely come back. Thank you, Gilar, for being so friendly. ❤️
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Gentlemen/Ladies, It is with pleasure that we at Neo Cirebon Hotel would like to express our gratitude for choosing to stay at Neo Cirebon Hotel and for your positive review and for taking the time to share your experience. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back on your next stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Ivan W.
icon-Business
Business
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8.8
/10
Reviewed 6 week(s) ago
This hotel is quite good to visit. The hotel's location is also strategic.
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Accommodation's Reply
31 Aug 2026
Dear Mr. Ivan, Sincerely, Neo Cirebon Hotel. We thank you for choosing Neo Cirebon and for your positive review, as well as for taking the time to share your experience at Neo Cirebon. We hope this motivates our entire team to further improve the quality of our service for our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Richard A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
If the reason is to reduce plastic waste and protect the environment, the policy should be consistent. Don't remove free bottled water in rooms and tell guests to get gallons of water outside, but instead provide 1.5-liter bottles of water for sale in the rooms. This makes the eco-friendly policy seem less like an environmental commitment than a cost-saving measure disguised as sustainability. And another thing, is it true that the TVs still use set-top boxes, and it seems like not all guests understand how to use them?
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Accommodation's Reply
01 Sep 2026
Dear Mr. Richard, Sincerely, Neo Cirebon Hotel. Thank you for choosing Neo Cirebon Hotel and for taking the time to share your feedback. We greatly appreciate your comments, as they allow us to review our policies and guest experience from a different perspective. Regarding drinking water, we understand your concerns about the alignment of our sustainability practices. We have now installed water dispensers to reduce the use of single-use plastic bottles, while still offering bottled water for guests who prefer convenience. We understand that the availability of bottled water may raise questions about the alignment of our sustainability policies. Your feedback is crucial to our assessment to ensure that the options we offer align with our environmental commitments and are better communicated to guests. Regarding the use of TVs with set-top boxes, we understand that this system may be unfamiliar to all guests. We have taken your feedback into consideration to ensure that information on how to use the in-room amenities is easier to understand. We look forward to welcoming you back to Neo Cirebon Hotel and hope to provide you with an even better experience on your next stay. Thank you, and we wish you continued good health. Sincerely, Veni Fabriani, Hotel Manager
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faradewik
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is quite friendly and comfortable.
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Accommodation's Reply
29 Aug 2026
Dear Mr. Faradevík, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall experience during your stay. We hope this encourages our entire team to continue striving to improve the quality of service for our guests. We look forward to welcoming you back on your next visit. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Y***A
icon-Leisure
Leisure
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9.0
/10
Reviewed 7 week(s) ago
Everything is okay, but the mattress is sagging so it's not comfortable to sleep on.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Neo Cirebon Hotel would like to express our gratitude for choosing Neo Cirebon Hotel and for taking the time to share your stay experience. We are pleased to hear that your overall experience met your expectations. We appreciate your feedback regarding the uncomfortable mattress in your room. We have noted this and it will be investigated and followed up by the relevant team. We look forward to welcoming you back to Neo Cirebon Hotel again. We hope that on your next visit, we will be able to provide you with an even better stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Affordable hotel in Cirebon for business, close to the city center and lots of food around the hotel.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Hotel Neo Cirebon and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall stay. We hope this encourages our entire team to continue striving to improve the quality of service for all our guests. We look forward to welcoming you back again in the future. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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Anita N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
All good. Thanks so much. Pray for me so I can go back there again.
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Accommodation's Reply
23 Aug 2026
Dear Ms. Anita, Thank you for choosing Neo Cirebon Hotel and for taking the time to share your experience. We are delighted to hear that you had a comfortable overall experience during your stay. We hope this encourages our entire team to continue striving to improve the quality of service for our guests. We look forward to welcoming you back on your next stay. Thank you and we wish you good health. Sincerely, Veni Fabriani, Hotel Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room was comfortable, the air conditioning was cool. Ms. Nia was friendly, and the breakfast was delicious.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guest, Warm greetings from Neo Cirebon Hotel. We thank you for choosing Neo Cirebon and for your positive review and for taking the time to share your stay experience. We are delighted that you enjoyed your comfort and friendly service throughout your stay. Thank you again, and we hope this serves as great inspiration for our entire team to maintain and improve the quality of service for all our guests. We look forward to welcoming you back in the future. We wish you good health and look forward to seeing you again at Neo Cirebon Hotel. Sincerely, Veni Fabriani, Hotel Manager
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Number of reviews per page
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