This property is exceptional. The staff is the kindest and most helpful, always looking out for your needs. The food and service is phenomenal. Many extras in the property make a fun stay as well as ….THE MATTERHORN! What more can you say?

This resort is one of the prettiest, most luxurious places we’ve ever stayed in the world. The service was outstanding. Breakfast was the best breakfast in Europe with the kindest and most personable staff. We wished we could have stayed longer and would love to come back with our whole family one day.

Perfect Location and Excellent Service and Accomodationd

Excellent service and atmosphere

Patricia at the front was wonderful and helped make our experience absolutely perfect. We greatly appreciated her and all the other wonderful folks that work at your resort.

Very clean and very friendly staff.

The staff is amazing, and this is the best resort I have ever stayed at. The spa is fantastic!

The best ski in ski out hotel In Europe

The amenities are top notched. Staffs are very professional and super friendly.

One of the most amazing resorts in Switzerland.

Hotel, restaurants and location are great - be wary though that it cost CHF150+ just to get to the front door once you have added up the parking in the previous town, taxis and trains - this is not communicated in advance by the hotel at the time of booking unfortunately.

The resort could not have been in a more beautiful setting staring at the Matterhorn. Conveniently located to walk or train to hiking locations. Staff was incredible

One of the best hotels I’ve been staying in. Great location, amazing view and a marvelous staff.

Status with Marriott (LTT), but my wife says this is the best hotel/resort that we have ever stayed at - and we have stayed at a quite a few JW's and St Regis Properties. I am not there yet but, its top 3.

Beautiful, tranquil resort high above the noise and busyness of Zermatt. Amazing views of the Matterhorn and mountain ranges. The staff is amazing!

By far the best ski-friendly hotel at which I’ve ever stayed! Good food, charming and helpful staff, and perched mid-mountain among ski slopes of Zermatt. Unbeatable!

This is me and my wife’s second time staying at this resort since 2019 and it is absolutely wonderful from staff members to the newly renovated guest room. We will definitely be back next time that we come to Switzerland.

Amazing! Perfect ski in and ski out location with great view of the Matterhorn! Restaurants were amazing and all the staff was very kind and attentive! Truly paradise!

It was a great stay and the property is fantastic. The only issue we had was with the ski instructor who arrived late to our lesson and they charged us more than what they were supposed to.

Fantastic luxury hotel to enjoy after a long hike through the alps - loved the view, the pool, the attention to detail and the friendly staff who made for a wonderful stay.