Room was fantastic. We had ocean views and an indoor onsen. Friendly staff. Breakfast was good. Would absolutely stay again

The amenities and the location. The room and the view were great and would to stay there again

When we checked in, I handed the information to the front desk as the reservation was under my name, we were told to wait in the lobby and someone would come to us and explain everything such as where the breakfast and the public bath were located at, one of the male front desk returned the passports to my husband instead of me, and he started explaining everything to my husband only and ignored my daughter and I while we were sitting together, I was confused then I realised that because of we are female so he doesn’t talk to us? This is very rude and disrespectful to me and my daughter especially when the reservation is under my name. Other than that everything was great, the sea views from the room and the in room open air onsen was incredible as well as the public bath, we enjoyed our stay. It would have been perfect if my daughter and I were treated respectfully while checking in.

Nice ocean view with in room hot spring. Dinner and breakfast food quality is average at best. Far away from downtown and JR station. Not convenient without a car.

The hotel and rooms have been renovated. A wonderful stay!

Good service nice view

Delicious morning breakfast buffet ( both Japanese & Western).

The room was amazing, can see sun rise from the balcony.They were very thoughtful in providing for all that we need. Breakfast options were great but could consider varying some menu items on a day to day basis

Well-balanced luxurious service and rooms with an amazingly private and peaceful resort. I am sure that after your stay, you will want to come back again with your beloved people.

Excellent facility!!

Beautiful resort, ocean views with onsen tub. Beautiful sunrise in the morning. Breakfast is excellent with both Japanese and Western choices. Great, helpful staff

Room was amazing with the view of the ocean. Staff is especially great with detailed walkthrough of the property and facilities and speaks great english. I've thoroughly enjoyed my stay here. I hope the western breakfast combinations would be better in the future. The western options are kinda awkward and doesn't pair well (eg. eggs benedict with sausage/nuggets and no hashes). However, the Japanese variant is great

Had a lovely one-night staybat the resort. Enjoyed our private onsen and the many amenities the room offered (including no less than 4 different types of slippers :) for various uses. Breakfast selection was really good, with both a Japanese and Western spread. Would have loved to stay another night and discover Beppu a bit more.

Absolutely wonderful. It is a little pricey for the area and there are a lot more places cheaper, but this place is worth every cent. The service is impeccable, and every one treats you top notch with a smile. Rooms are very roomy for a Japanese Hotel and the view is amazing, especially the sunrise. The onsen is absolutely amazing as well. I plan to stay again in the future.

A wonderful place to stay with personal onsen in the room as well as public onsen right on the sea. The room was excellent and spacious, the staff were delightful and friendly, breakfast was outstanding. The dinner was also excellent though there were limited dining options available. This a place well worth going a long way to stay.

やまぎしさん was very helpful! He shower great hospitality and was able to provide much assistance to help make the most of my short stay. The room was AMAZING! The room onsen was nice and hot. The view was great and had everything you could ask for. I really enjoyed the senbei and haori jacket- great for photo opportunity. I did not dine at the hotel but had some great whiskey at the bar. The bartenders were excellent- wish I got their name to give them credit. Breakfast buffet was excellent with a nice view. There was a small issue with our taxi to Beppu Station and the staff member (I did not catch his name) drove me to the airport! It was a very nice experience and I can appreciate the high level of hospitality.

Expensive for what it offers (far from town, limited access to dining if you don't want to eat in).

Excellent hotel. Wonderful experience for my family and me. Kaiseki dinner was great. View of the sea was awesome. Highly recommended!

I love the space and the vibes of the hotel. The seaview is awesome and there is so much space in the room

We stayed in the suite with private pool. Pleasant stay. Orbitz doesn't give you option of dining in room or upgrading menu. Also valet is only upon arrival, check out was find car and load it by yourself.