John
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I really don't know where to start. I do not normally leave poor reviews preferring not to leave one at all. The owner is on holiday and the hotel is, understandably, short staffed. No restaurant available in the evening and no residents bar. No staff on reception just keys laid out.
Room 4 (a superior room) was small and dated with overbearing wall decor. A main light plus two overbed spotlights made relaxing difficult. Bedside lights would have been better. We were there during a heatwave. No room fans in the room and, as commented previously, no receptionist just a mobile number incase of emergencies.
The worst thing was the room ceiling. There were two "rack" panels screwed to the ceiling (possibly due to a serious ceiling sag or previous water leak) and signs of damp and the start of a mould issue over the toilet/bathroom door. I have pictures available.
If anyone had been available we would have asked for a different room or refused to stay.
The room did not match the illustrations on your site at all.
The only plus point was the breakfast which was very good.
Point of information, when asked who was in charge in the owners absence, we were told there were only 2 staff on site.
For £244 for two nights it is most definitely NOT value for money.
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