Overall Ratings & Reviews Sheraton Baku Intourist

Location was nice near Caspian see and Denis mall was near , all staff was kind and helpful. Perfect breakfast and service, recommend for everyone. Will come back again.

What location to everywhere clean nice people

Wonderful hotel near the old town.. par excellence amenities and services - right from the gate, reception, dining, room service, housekeeping et al… Everyone is worth a mention! … and great food!!

good

Best lactation. We had a room with balcony and ocean view. Highly recommend .

The stay was great! The reception, cleanliness, room, and facilities were all excellent. But there was a mix-up with our breakfast. We paid for it through Expedia, and it was on our receipt, but the hotel didn't have it in their system. It was a bit annoying because the restaurant kept telling us that breakfast wasn't included. I think it was a communication issue with Expedia.

First we came to the hotel, they put us on the first floor where everything was heard, early morning alarms from rooms were heard, especially the noisy streets. The bathroom was very dirty, after realizing that they moved us to the second floor. The view is not as good as the photos, location is not in the center, not easy to cross the street as well.

My room was not sound proof.

Staff was very co-operative and polite.

The property was just splendid. There was a beautiful, welcoming view of the park, seaside and it was conveniently located by walking path that leads to a giant mall, restaurants, parks, museums and the Old Town, which is gorgeous. The staff were always helpful, professional and pleasant - especially during breakfast. It helped make our first trip to Baku (and Azerbaijan) a memorable one!

Amazing hotel with brilliant views of the waterfront. Staff extremely helpful especially Fidan at the reservation desk who ensured a seamless check in process with a smiling face:)

Great location with a great view, very clean and well maintained. 20 minute walk to old town

Great hospitality

Great hotel, great location.

The rooms very small and the toilet have bad smell

Great Hotel and friendly Staff Must stay in when you are in Baku

Extremely good value for money. Location and staff both excellent.

The stay was good.. it could have been better. The interiors of the room need to be taken care of and need to be repaired. The housekeeping was good on some days and okay on few days. In room dining was slow and one time they totally forgot my order but as a nice gesture they gave me free soft drinks. The breakfast was good and staff always helpful. I requested a late checkout by one hour and was denied saying the hotel the full.. which was not. I would prefer other Marriot properties next time for my stay in Baku being a Marriot Bonvoy member.

Nice view of the seafront. Close to some resturants

Very stylish hotel with a unique vibe Love the breakfast there too