I was somewhat skeptical choosing a hostel to stay at rather than a hotel, the price seemed too good to be true, but alas, the reviews convinced me. I’m so thrilled with my experience here - the staff were so friendly and went above and beyond to ensure our stay was wonderful. It was comfortable and spacious, very clean. Will absolutely come again and as such, I highly recommend this establishment to others.

Na

Everything from start to finish was excellent

Excellent budget stay

Friendly staff, comfortable environment

Clean room, helpful and friendly staff

Excellent friendly staff, and I had the best sleep I’ve had for ages!

Great service and convenient location.

Short walk into city centre & great parking .

Facilitate is clean, walkable to city center. Staff is nice and helpful.

The whole stay was excellent. When we arrived I explained that I suffered from medical problems and the receptionist immediately changed our room to accommodate my needs. Excellent

Clean room, en suite bathroom. Friendly staff.

Very friendly and helpful staff. V homely place. Not the cleanest, but very comfortable and safe.

Lovely location, plenty of free parking. Lots of outdoor seating as well as plenty of tables, chairs and sofas inside. This is a very old building, so the floors squeak and the beds move when people are walking around. Room HO1 has a very squeaky door, which has woken us all up every time someone needs to go out to the toilet. I did mention to staff a spot of WD40 would do it, but it wasn't sorted. The door locks are also electronically locked, meaning they have to be slammed to close, not ideal when everyone else is trying to sleep. The toilets and showers are outside of the room and very small, but I never had to wait. The kitchen is quite small for the number of guests and can get extremley busy on the evening. These are all factual comments, not critisisms, as it's more than sufficient for a hostel. I would book again, I think Windermere set the standard for me! 🙂

A very practical location for those happy with a safe/direct once mile walk to the city centre (or just round the corner for anyone attending cricket or rugby matches at York Sports Club, like we were). Free parking (enter reg details at reception to qualify) and the lovely adjacent park are extra bonuses. The staff are excellent and the food was very good, with exceptional value £1 meals for kids. The rooms are basic as you'd expect for a YHA and we had a bit of noise disturbance from a nearby family because the sound echoes down the corridors, but that was just pot luck of who else was also there that night. In the en suite rooms, it's worth taking off your shoes before using the sink, because it's unusually built into the run off of the shower basin, so that avoids treading dirty or damp footprints everywhere.

We wanted somewhere reasonably priced but clean and not too far away from York races and the train stations. This is exactly what we got. The added bonus was the staff were amazing! Thank you!

Needed a last-minute place to stay the night whilst I was at a weekend event in York. Had a pleasant experience parking and getting in, the shared toilets and shower were clean. The only issue was that one of the bunk beds had built-in lights and outlets that didn't work. I checked and they were plugged in and switched on at the wall, but there was no light, and the outlets wouldn't charge my phone. Would've been nice if there was a direct bus route between the hostel and the city centre as well, but that's York's problem.

I will recommend to my friends

Very goof atmospehere. I shared a 4 bed room with my daughter for 50 which is a really good deal and the 25' walk along the river to get there was very pleasant.

It's was much more than we expected for the price we paid. Everything about the place was amazing. Definitely go back and will continue to use others around the country.