Staff was great at check in, very helpful and gave local recommendations. Our room stunk like dog urine, it was so strong. I understand it’s a pet friendly hotel but it was unbearable. I went to the front, staff was very courteous and helpful. They gave us a different room but later rescinded due to finding out it was occupied and previous staff did not check them in. There were not any other suites available so we spent as much time outside the room and front office provided a room spray for the odor. I should get refunded- that was disgusting. Staff was very kind and apologetic though, no complaints about the customer service.