Overall Ratings & Reviews Sandman Inn Smithers

Check in could have been friendlier. Place was average in every way. Nothing was bad but nothing was super great either. Easy stop off the highway.

Property was centrally located, clean and the staff was awesome!

Staff were amazing.

Stopped for one night after long day of travel. Convenient and reasonably priced.

Service was okay

Ok

Very nice place. Very friendly. Have our golden retriever free beef liver treats.

It had everything we needed for a small room, beautiful view

Easy ti find, clean and comfy.

Good

Hotel is old, patched in places, but it was clean and easy to find.

Most everything was pretty good. However in the 4 nights we stayed we did not receive any housekeeping.

No issues. Nice place

Small rooms no elevator and is very dated

Just a quick overnight, but check in was a breeze, the room was ready, and everything was clean and comfortable!

This location was not the best, the room and bed were comfortable, but we were put in the room just of the reception area. It was not to bad except for the extractor fan just outside the window, and the fact that next to the hotel was a drive thru Tim Hortons, which was quite noisy, but the noise of the air conditioning unit drowned out the majority.

It was nice to be a tourist in my hometown.

Sandman in Smithers is a good place to stay, but like many smaller properties, the front desk is not staffed 24hrs per day, and is showing signs of wear. When I first used the toilet, it took at least 10 minutes to fill. I eventually checked the tank and the flapper valve was not properly connected. Unfortunately, I was not able to fix it, so using the toilet required a bit of finagling if I wanted the tank to fill as it should. How could housekeeping not notice this and report it? However, the Sandman is conveniently located, is right next to a Tim Horton’s, and has very comfortable beds. I will definitely stay there again.

Overall the room and property were fine. Our room was a little outdated, but clean. They seemed a little understaffed. I put up the door hanger for maid service, which was ignored. However, they promptly brought us more towels when I called. When we checked out, I was told there was no one working the front desk that morning and that I should just leave the keys in the drop box.

Nice and clean, good size rooms