Swiss-Belresidences Kalibata

Explore Swiss-Belresidences Kalibata
8.6
Very Good
From 8,942 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

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Traveler Reviews Swiss-Belresidences Kalibata

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Customer reviews
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hot water doesn't work well. It's only lukewarm. Even then, it takes a long time to get warm.
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R***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
I really like staying here, the location is strategic, no need to worry about buying snacks, the service is very friendly, next time I will come here again
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Diyan S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is my fav Family. It's all the best, the food, the room, the facilities and the environment. We always choose this hotel to spend the night or vacation. Thank you swissbell kalibata
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Everything was great, but unfortunately, the shower water was a bit slow on the 8th floor, and the hot water wasn't enough. The cold water was strong.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the room is very clean.
1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for sharing such a wonderful review. We are truly delighted to hear that your stay was both comfortable and enjoyable. Your positive remarks, particularly regarding our staff very friendly n the room very clean, mean a great deal to the entire team. It is incredibly rewarding to know that we were able to meet your expectations. Encouraging feedback like yours not only boosts our team's motivation, but also serves as a valuable reference for other guests in choosing the right accommodation. Once again, thank you for your trust and support. We look forward to welcoming you back in the near future. Warm regards, Nungrudin Sukmawati - General Manager
Verified Traveler
icon-Transit
Transit
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10.0
/10
Reviewed 5 week(s) ago
It's a good meeting place and can be an option.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you very much for your valuable review. We are honored that you chose our hotel as the venue for your meeting in Jakarta. Your kind words are a great encouragement to all our team and a driving force for us to always strive to provide the best experience for all our guests. Your positive comments are not only a great encouragement to us but also a valuable reference for other guests to choose the best accommodation. We thank you once again for your patronage and support. We sincerely hope to welcome you back soon. Sincerely, Nungkurdin Sukhmawati General Manager
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M***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The free parking facility has been registered but it still deducts the balance when the information is given to the staff, it is only checked but when it is finished, the parking fee is still charged.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you very much for your valuable feedback. We apologize for the inconvenience caused by the parking issue. We will immediately forward your feedback to the relevant department and will use it to improve our services in the future. Thank you again. We hope that this feedback will not affect your future stay at Swissotel Kalibata Jakarta. Best regards, Nunggurdin Sukhmawati General Manager
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I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice, friendly staff, complete facilities, lots of snacks in front of Kalibata City.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Sir/Madam, Thank you for your review. We are delighted to know that your stay was comfortable and enjoyable. Your review highlights our staff's friendly service and our comprehensive facilities that met your expectations. This means a lot to the entire team and encourages us to continue providing the best possible experience to all our guests. Positive reviews like these are not only very encouraging but also a valuable reference for other guests in choosing the right accommodation. Thank you once again for your trust and support. We sincerely hope to welcome you back again in the future. Sincerely, Nungrudeen Sukhmawati - General Manager
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Irwanto
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The shower gel is out of stock, there is no shampoo as far as I remember.
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Accommodation's Reply
06 Nov 2025
Dear Mr. Irwanto, Thank you for your feedback. We apologize for any inconvenience this may have caused you. We have forwarded this matter to the relevant department for evaluation and improvement in future services. We sincerely appreciate the feedback from all our guests and are committed to continuously improving the quality of our services. For your next visit, please indicate your specific requirements during booking so that we can better serve you. Thank you for your feedback, we hope this will not be an obstacle for you to return to Swiss-Belresidences Kalibata Jakarta again. Sincerely, Nungruddin Sukhmawati General Manager
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Aam B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very good... strategic location, good atmosphere.
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Accommodation's Reply
06 Nov 2025
Dear Mr/Mrs Aam B, Thank you for sharing such a wonderful review. We are truly delighted to hear that your stay was both comfortable and enjoyable. Your positive remarks, particularly regarding our strategic location and good athmosphere mean a great deal to the entire team. It is incredibly rewarding to know that we were able to meet your expectations. Encouraging feedback like yours not only boosts our team's motivation, but also serves as a valuable reference for other guests in choosing the right accommodation. Once again, thank you for your trust and support. We look forward to welcoming you back in the near future. Warm regards, Nungrudin Sukmawati - General Manager
Neni H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
always feel comfortable every time I stay here, the staff is friendly and clean.
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Accommodation's Reply
06 Nov 2025
Dear Ms. Nene H., Thank you for your review. We are delighted to know that your stay was comfortable and enjoyable. Your comments, especially regarding our hotel's service and cleanliness, met your expectations. They mean a lot to our entire team and encourage us to continue providing the best possible experience to all our guests. Positive reviews like these are not only very encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We do hope to welcome you back again in the future. Sincerely, Nungrudeen Sukhmawati General Manager
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always my choice... The location is very strategic.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that your stay was comfortable and enjoyable. Your comments, especially regarding our strategic location which met your expectations, mean a lot to the entire team and encourage us to continue providing the best experience for all our guests. Positive reviews like these are not only very encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We look forward to welcoming you back again in the future. Sincerely, Nungrudeen Sukhmawati General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel staff were very friendly and helpful during check in and check out.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for your wonderful review. We are so glad to know that your stay was comfortable and enjoyable. Reviews mean a lot to our team and it is the motivation that keeps us going in providing the best possible experience for all our guests. Positive reviews like these are not only very encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We look forward to welcoming you back again in the future. Sincerely, Nungrudeen Sukhmawati General Manager
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muhammad h.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Few staff, minimal assistance with carrying luggage, it's even difficult to find staff to tap the lift
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Mr. Muhammad H., Thank you for your feedback. We apologize for any inconvenience you have experienced. We sincerely appreciate the feedback from all our guests and are committed to continuously improving the quality of our services. Thank you again for your trust and support. We look forward to welcoming you back again in the future. Best regards, Nungruddin Sukhmawati - General Manager
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H***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A comfortable hotel and very close to shopping and culinary places
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review. We are so glad to know that your stay was comfortable and enjoyable. Your review means a lot to our team and it encourages us to continue providing the best experience for all our guests. Positive feedback like this not only encourages us but also serves as a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We do hope to welcome you back again in the future. Sincerely, Nungrudeen Sukhmawati General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Worth it. Fun, worth trying again
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Accommodation's Reply
14 Oct 2025
Thank you for your valuable review. We are glad that you enjoyed your stay. Your positive comments are a great encouragement to our team and motivate us to continue striving to provide the best experience for all our guests. This positive review is not only a great encouragement for us but also a valuable reference for other guests to choose a quality accommodation. Thank you once again for your trust and support. We look forward to welcoming you back again. Thank you! Ms. Nungrudeen Sukhmawati - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the lobby is nice.
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2 people find it helpful
Accommodation's Reply
14 Oct 2025
Thank you for your valuable review. We are glad that you enjoyed your stay. Your positive comments are a great encouragement to our team and motivate us to continue striving to provide the best experience for all our guests. This positive review is not only a great encouragement for us but also a valuable reference for other guests to choose a quality accommodation. Thank you once again for your trust and support. We look forward to welcoming you back again. Thank you! Ms. Nungrudeen Sukhmawati - General Manager
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Wilmart G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
close to Kalibata station, Kalibata mall, BPK training hall, comfortable, not noisy, easy to find a taxi
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review. We are so glad to know that your stay was comfortable and enjoyable. Your review means a lot to our team and it encourages us to continue providing the best experience for all our guests. Positive feedback like this not only encourages us but also serves as a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We do hope to welcome you back again in the future. Sincerely, Nungrudeen Sukhmawati General Manager
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Feels like home in Swiss-Belresidence Kalibata
3 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review. We are so glad to know that your stay was comfortable and enjoyable. Your review means a lot to our team and it encourages us to continue providing the best experience for all our guests. Positive feedback like this not only encourages us but also serves as a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We do hope to welcome you back again in the future. Sincerely, Nungrudeen Sukhmawati - General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice place and easy to reach location by public and private transportation.
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Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review. We are so glad to know that your stay was comfortable and enjoyable. Your review means a lot to our team and it encourages us to continue providing the best experience for all our guests. Positive feedback like this not only encourages us but also serves as a valuable resource for other guests in choosing the right accommodation. Thank you once again for your trust and support. We do hope to welcome you back again in the future. Sincerely, Nungrudeen Sukhmawati - General Manager
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Number of reviews per page
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40