Swiss-Belresidence Kalibata

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Overall Ratings & Reviews Swiss-Belresidence Kalibata

Traveloka (10,134)
Other sources (81)
8.6
Very Good
From 10,134 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Swiss-Belresidence Kalibata
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Staff Friendliness (233)
Ambiance (223)
Bedroom (214)
Accessibility (212)
Bathroom (197)
Hotel Area (189)
Room Space (187)
Surroundings (182)
Distance to City Center (181)
Family Friendly (181)
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Traveler Reviews Swiss-Belresidence Kalibata

Number of reviews per page
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40
Customer reviews
Suhaenah H.
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8.5
/10
Reviewed 2 day(s) ago
Fun and very comfortable.
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Accommodation's Reply
06 Oct 2026
Dear Ms. Suhaenah, Thank you so much for your positive review! We are delighted that you enjoyed your comfortable stay at Swiss-Belresidence Kalibata. We hope to welcome you again on your next stay! Sincerely, Rony Martadinata - General Manager
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Gosh, been here twice already, hehe. The place is nice, comfortable, good! 🥰❤️
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for choosing to stay with us again! We are delighted to know you had a wonderful and comfortable stay. It’s always a pleasure to host return guests, and we hope to see you again soon. Warm regards, Roni Martadinata - General Manager
S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel is comfortable and close to the city center. The service is quite good and the food is quite tasty. The place is clean. I'll definitely stay here again if I have time.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for your excellent review and rating. We are deeply appreciative of your appreciation for the comfort, superb location, service, cleanliness, and food we served at this hotel. We are honored to have provided you with such a memorable stay. We hope to welcome you back to Swiss-Belresidences Kalibata again and provide you with the best service on your next visit. Sincerely, Rony Martadinata - General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is comfortable and close to the city center. The service is good and the food is quite good. The place is also clean. I'll definitely stay here again if I have time.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Dear, we sincerely thank you for your excellent review and rating. We deeply appreciate your positive feedback regarding our hotel's comfort, convenient location, service, cleanliness, and food. We will do our best to ensure you have a pleasant stay at our hotel. We look forward to providing you with the best service at Swiss Bellesidence Calibatar on your next visit. Thank you. Ronnie Martadinata - General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is comfortable and close to the city center. The service is good and the food is quite good. The place is clean. I'll definitely stay here again if I have time. Thank you.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for your excellent review and rating. We are deeply appreciative of your appreciation for the comfort, superb location, service, cleanliness, and food at our hotel. We are honored to have provided you with such a memorable stay. We look forward to welcoming you back to Swiss-Belresidences Kalibata again and providing you with the best service on your next visit. Sincerely, Rony Martadinata - General Manager
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Ratih R.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
It was a great stay here. The location was ok. The service is pleasant and the breakfast was delicious with many options. Thank you.
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Accommodation's Reply
05 Oct 2026
Dear Ms. Ratih, Thank you for sharing your positive experience with us. We’re pleased to hear that you had a great stay and enjoyed our pleasant service, convenient location, and delicious breakfast with its variety of choices. Your kind feedback is greatly appreciated and will encourage our team to continue providing a comfortable and enjoyable experience for our guests. We look forward to welcoming you back to Swiss-Belresidences Kalibata on your next visit. Warm regards, Roni Martadinata - General Manager
Y***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Always nice to stay here and the room comfortable.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you so much for your continued support and for choosing to stay with us again. We’re delighted to hear that you always enjoy your stays and find our rooms comfortable. It’s always a pleasure to welcome you back, and we look forward to making your next stay just as enjoyable. Warm regards, Roni Martadinata - General Manager
Y***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
I've lost count of how many times I've stayed here, of course, due to the excellent access and strategic location. But one thing I hope to see is an improvement: the TVs could be upgraded to smart TVs, as other hotels already do.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you very much for your trust and loyalty in choosing Swiss-Belresidences Kalibata as your accommodation. We are delighted to know that the hotel's convenient location and accessibility remain one of the reasons you feel comfortable returning to stay with us. We especially appreciate your feedback regarding the upgrade to smart TVs. We will forward this feedback to management for consideration and to further improve the comfort and experience for all our guests. We hope to see you again in the future. We always welcome you back to Swiss-Belresidences Kalibata. Sincerely, Roni Martadinata - General Manager
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F***I
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10.0
/10
Reviewed 2 week(s) ago
Very good and definitely come back to this hotel.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for your positive review of our hotel! We are delighted that you enjoyed your stay with us. The entire team at Swiss-Belresidence Kalibata hopes to welcome you back again soon. Sincerely, Rony Martadinata - General Manager
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Angelia T.
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10.0
/10
Reviewed 2 week(s) ago
Nice, comfortable, clean hotel, strong water, clean toilet.
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Accommodation's Reply
24 Sep 2026
Dear Angelia, Thank you for your positive review and rating! We are delighted to hear that you were comfortable and satisfied with the cleanliness and amenities in our room. We hope to see you again on your next visit to Swiss-Belresidence Kalibata! Sincerely, Rony Martadinata - General Manager
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E***r
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Clean, comfortable, and fast check-in process.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you so much for your positive review and rating of Swiss-Belresidence Kalibata! We are delighted that you enjoyed the comfort of the clean rooms and the easy check-in process during your stay with us. Speed and convenience are our top priorities. We look forward to welcoming you back on your next business or leisure trip! Sincerely, Rony Martadinata - General Manager
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C***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Quite friendly, everyone is nice and cool.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you so much for your positive review! I am delighted to have provided you with friendly service and made your stay a memorable one. We look forward to welcoming you again on your next visit. Sincerely, Roni Martadinata - General Manager
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C***n
icon-Business
Business
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6.1
/10
Reviewed 6 week(s) ago
The soundproofing in the room was very poor. The room was dark with a view of the apartment wall. The food variety and taste were subpar/didn't meet expectations for a Swiss-Belhotel group hotel, but the friendliness of the lobby staff and bellboys saved the day, although the restaurant staff seemed a bit indifferent and unfriendly.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience and detailed feedback regarding your stay at the Swiss-Belhotel Kalibata. We apologize for any inconvenience, particularly regarding soundproofing, space, and views, as well as the variety and quality of the food, which may not have met your expectations. We understand that these are crucial for a comfortable and memorable stay. We especially appreciate your appreciation for the hospitality of the reception and bellhops. We are saddened that the restaurant service did not meet expectations. We have forwarded this feedback to the relevant departments for evaluation and improvement, to ensure consistent service quality and guest experience throughout the hotel. We hope to welcome you back and provide an even better experience that meets your expectations on your next stay. Sincerely, Rony Martadinata, General Manager
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H***o
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10.0
/10
Reviewed 7 week(s) ago
Good, comfortable, clean, food is quite complete.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guest, Thank you so much for choosing to stay at Swiss-Belresidence Kalibata and for taking the time to leave such a positive review and rating. We are delighted to know that the cleanliness, comfort of your rooms, and our dining facilities provided you with a memorable stay. Our entire team is committed to maintaining the highest standards of service and quality for the comfort of all our guests. We look forward to serving you again in the future. See you next time! Sincerely, Rony Martadinata, General Manager
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
This was for our business trip, excellent. Thanks.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Thank you very much for sharing your feedback and rating us 8.8! We are thrilled to hear that you had an excellent stay during your business trip. Providing a comfortable and seamless experience for corporate travelers is always our top priority. We look forward to welcoming you back on your next visit to Jakarta! Best regards, Roni Martadinata General Manager
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ACH N. D. E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Special and impressive and very friendly.
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Accommodation's Reply
23 Aug 2026
Dear Mr./Ms. Ach n. D.E.S., Thank you very much for your compliments and the excellent rating of Swiss-Belresidence Kalibata. We are delighted and proud to know that you had a special and memorable stay and received a warm welcome from our entire team. Guest hospitality and comfort are our core commitment to providing the best service. It would be an honor for us to welcome and serve you again in the future. We look forward to seeing you again! Sincerely, Rony Martdinata, Head of Reception.
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b***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The quality is okay and the service is responsive
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1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your comments, particularly regarding our service, are extremely helpful and met your expectations. This means a great deal to our entire team and motivates us to continue striving to provide the best possible experience for all our guests. Such positive feedback is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We look forward to welcoming you back in the future. Sincerely, Roni Martadinata - General Manager
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N***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good experience staying here.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you so much for taking the time to share your review and for highlighting your very good stay experience with us at Swiss-Belresidences Kalibata. We are delighted to know that you had a wonderful time during your stay. Providing a comfortable and memorable experience for our guests is always our highest priority. We truly appreciate your support and look forward to welcoming you back again very soon! Warm regards, Roni Martadinata General Manager
K***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel has complete facilities, is close to Duren Station and the mall, and the rooms are comfortable.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that the comfort of your rooms, the comprehensive amenities, and the excellent location near the train station and shopping malls made your stay memorable. We sincerely hope to welcome you back to Swiss-Belresidences Kalibata! Sincerely, Rony Martadinata - General Manager
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I***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank you, I was very happy during my staycation here, even if it was just one night. The service was excellent, and the staff was friendly. My husband was also happy. The breakfast was varied and delicious. I'll be back next time. Thanks!
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for choosing Swiss-Belresidence Kalibata as your accommodation. We are delighted to hear that you and your family were satisfied with the excellent service and the varied breakfast menu. Thank you for this positive review, and we hope to welcome you back again soon. Sincerely, Rony Martadinata - General Manager
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Number of reviews per page
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