Overall Ratings & Reviews The Prom Hotel

We had a family suite that was a singke and a double room the travel cot provided had extra mattress in and the rooms are modern and comfortable and clean..was worried about noise for the children going to bed early whilst pub still.open but didnt hear a thing. Breakfast couls do with some pastries maybe.

Great location , freindly staff , lovely bar and amazing food

The beach n city centre is jus few minutes away.Theatre was in front of hotel.various entertainment games zones was at every few minutes.Good for kids n adults to enjoy.The drawback is that Hotel don't have parking .so you need to pay extra for parking which is 15 pound for 24 hours little bit expensive.

We only stayed one night, but in that short time we were very impressed with the hotel room & food we had room at the front of the hotel it was a nice large room with a shower room with toilet and a large double bed. We had dinner and breakfast & both were excellent. Would not hesitate to stay again.

Clean and friendly

Lovely hotel and very friendly staff. Would definitely stay again.

We have stayed at the Prom a few times now, and are highly delighted with the hotels amenities. Our room (102) had all room facilities you would expect from a high class hotel. The bed was very comfortable, which made our stay even more pleasant. We enjoyed the breakfast facilities, and were served by very efficient and helpful personnel. An all round pleasing stay at the Prom Hotel.

Great staff friendliness Very helpful Food was fantastic

Stayed twice in two weeks for work. Staff are great and the breakfast is wonderful, and a coeliac that can be a problem. First stay room was warm and really nice, second stay I had to move rooms because it was very cold and smelled of damp. However, front of house sorted it right away. So overall good effort.

This was a short stay but we were made to feel very welcome. All staff were friendly and approachable, we had children with additional needs and accommodations were made in a professional and supportive manner without any issue. Breakfast was fantastic with options for everyone and the staff were brilliant and made sure we had everything we needed. I would thoroughly recommend and we will be booking again.

The rooms were perfect for my family and was so handy having the door that closes so the two rooms we had were enclosed (family suite). The hotel is well situated being a stones thrown from the beach and the whole strip. The pub attached was great and had a vast variety of beers to choose from. The staff were amazing and a special shout out to Keira who was about to finish her shift and sorted out the mess up I had made of accidentally booking the wrong date, she was brilliant and I can’t thank her enough.

Lovely hotel, friendly staff, good choice for breakfast. Stayed 2 nights and will book again. Ideal location for everything in Yarmouth. I would recommend buying a council Roving ticket for parking. I used Euston Road car park which is only a couple of mins walk away (if that), but you can use several other car parks too.

We had a Junior Suite, which consisted of two adjacent rooms. Really loved the breakfast, full buffet and the usual toast cereals etc. plus menu items such as smoked salmon, smoked haddock etc.

Lovely family room, spacious and quiet location

Location , on the pier in seconds

experience was good room very good no complaints

We had a family suite which was very nice, clean comfortable and had air conditioning

We have just stayed in the Prom Hotel overnight and had a wonderful stay. Staff on arrival really friendly and check was quick and efficient. We were in the family suite, which was two separate rooms with a small adjoining corridor and lockable door. The rooms were spotlessly clean, beds comfy and quality bedding, however carpets were tired and could do with replacing but hotel itself was lovely and modern. Our breakfast was included in the price and was fantastic. Buffet style, the chef made our toast for us, as I had three young children, super helpful! Would definitely recommend, and will be returning! ☺️

Lovely hotel, brilliant staff, brilliant breakfast

Comfortable,wonderful stay. Staff were great, very friendly, food brilliant. We have been more than once and will continue to go back again and again. Highly recommended by me! 👍💕