Great experience! English-speaking staff made it so easy. Location is in a very safe area. Breakfast buffet was incredible and we were so glad they had protein (eggs, bacon, and yogurts)--which was not available in other Brazilian hotels we stayed at, as carbs/cake are often served for breakfast. Nearby is an açai bowl place (bonus).

From check-in to check-out every day, I had issues: one of my rooms wasn't set up with 2 single beds as requested. It took them 1 hr and 15 minutes to fix it. I had breakfast included, and they couldn't find the confirmation. Expedia apologized and offered a discount for the next time. The keys stop working the moment you step out of the hotel. The toilet seat and the towel holder were broken. Only fixes on my last day. The cleaning crew forgot to clean our rooms

☝️

It was good spot.

Excelente Hotel muy buena ubicación

Everything was perfect.

Great place. Very attentive and friendly staff.

Great stay! Great place!

Excellent, the area is very nice and safe

the room was nice but a little dated. There was a small makeup mirror that was not cleaned the entire time even though I left it out. The beach was nearby and that was amazing. I was there for a work meeting and everything was great for that.

perfect location, amazing hotel and staff

Beach view.

The staff was very friendly

Every service was great! The food was kinda same but they had great staff clean rooms and a beautiful hotel

Clean room, staff, amenities

The hotel is well located, the staff is excellent, and the breakfast is outstanding. However, the property clearly needs renovation, and it does not meet the standards expected of a five-star hotel, despite being marketed as such. Overall, it is a comfortable stay, but the classification feels overstated.

Windsor Marapendi is my hotel of choice every time I go to Rio for business or leisure. The staff is excellent. The facilities are great and the location is very convenient. Just a few steps from the beach. The beach is clean and safe and the overall experience is always very pleasant when I’m here.

Very clean. Staff very polite and professional. Highly recommend!

Excelente ubicación frente a la playa las habitaciones están bien y son amplias la piscina del Hotel en la terraza es algo pequeña pero con una vista excelente. El personal del Front Desk no es muy amable, tampoco son maleducados, pero no sonríen ni de casualidad. Un punto muy malo es el Wi-Fi, en realidad, no es muy malo, es inexistente. Es imposible trabajar o subir o bajar alguna foto del viaje.. ni siquiera existe la Chance de pagar por un servicio, no digamos mejor, sino al menos que funcione.

Beautiful hotel. Incredible staff. Delicious breakfast. Comfortable room and excellent shower. Love the location and beautiful beachfront views.