9.2
Exceptional
From 422 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.0

Service and Facilites

9.4

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Traveler Reviews Musashino Bekkan

Number of reviews per page
20
40
Top reviews
Deborah Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spent one fabulous night enjoying the private outdoor onsen and exquisite in room dining experience. This Ryokan has pickup and drop off at the train station and you will need it. The location is somewhat remote and very hilly so plan to stay on site. Perfect for couples, the Zen relaxation room is lovely also.
Tony
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautifully decorated property, that encapsulates the Ryokan feel. Outside area is only accessible for the Onsen, which is lovely even if the train line is quite close. Traditional food with no options is as ever, an acquired taste. Rate this property highly as it is quite a special place.
Liad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful rooms, very quiet and relaxing outdoor Onsen, and traditional breakfast and dinner. Easy transportation. The hotel had free shuttle from and to train station. Excellent service
Kelly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wow. This was amazing. I don’t know where to even begin. The ryokan was absolutely beautiful. Yes, like some other reviews said, it was a bit dated but honestly I’m totally ok with that as it keeps the tradition alive. There were tatami floors throughout the ryokan. You are provided a yukata to go to the various onsens. It’s a smaller ryokan with perhaps around 21 rooms or so and that really keeps things intimate. The staff were so friendly and kind. Even if their English was limited, they were super helpful and used Google Translate to make communication easier. There were so many private onsens you could try that were intimate and beautiful. My partner and I loved it. We also spent way too long in the message room, there some really high end massage chairs that made it difficult to leave. The food was also next level, especially in presentation. They change your tea for the day and at night for dinner. We loved it.
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Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing. The prepared meals were foods that we wouldn't have tried on our own. Great experience overall.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Incredible hospitality and ryokan experience. Very traditional and a wonderful way to experience and appreciate Japan and Japanese culture (11th time here and have done ryokan before). Extensive kaiseki and some dishes you would never find on a restaurant menu. Place is extremely clean albeit showing a bit wear - and - tear with facilities. Do book private onsen outside. 10/10
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Gordon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff here is fantastic. Loved the experience and would go back again!
Verified traveler
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Incredible service and cozy traditional Japanese style rooms.
John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What an amazing experience! A must try (at least once), very traditional, friendly inn. The food looks amazing and is served in a very friendly style.
Amy
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel was an authentic Japanese experience. The staff were lovely. The food was quite good and the onsens we’re incredible. It is a bit remote. They do have a van that can take you to public transportation.
xu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

nice and quiet, perfect services
Nicola
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We loved it here! Beautiful property, attentive and lovely staff, delicious food. A great way to end our holiday in Japan.
Jimmy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The service is impeccable. The dinner and breakfast are amazing. I stayed two nights and I am glad that I did.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property is amazing! The staff were helpful and kind, the food was incredible and the onsen were immaculate. One of the best places I have ever stayed. 10/10 would recommend.
Alfred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A true traditional ryokan experience. The feel and service of all the amentities was superb. We were worried about the food as it was very unique. However all of it exceeded expectations. All the food was worth trying and had such an earthy feel to it. The service of the staff members were impeccable. Very kind and helpful. The place is little far to get to. So recommend calling ahead for shuttle service from the ryokan. Highly recommended.
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Christine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

A rustic ryokan. Probably had seen better days and is due for a renovation. The front of the ryokan is beautiful and so is the lobby. Here are the pros: -beautiful front exterior and lobby -quite location -great zen (massage room) on the second floor CONS: -inconvenient location. The hotel was supposed to pick us up from the bus or train station. We emailed them and had the Family Mart clerk called them but they didn’t answered. After waiting for 40 minutes, we asked the Family Mart clerk to call us a taxi. Thank goodness for him or we wouldn’t know what to do because it was getting very cold! -we were given a different room than what was booked. The room we booked was over 500 sq feet with a tatami table, which am a sleep at least 4 people. The room we were assigned was more of an entry level room fit for only two guests. -English was very limited at the ryokan. We probably would appreciate the food more had our waitress explain what they are. The menu was as very vague and didn’t include al the dishes & condiments. -while the outdoor onsens are great, they don’t have showers for guests to wash up before entering the onsens. -our room faucet has only cold water. It was difficult to wash the face and hands in feeezing cold water. -the room shower was outdoor. It is okay in the Summer but definitely not appropriate in he Winter. Also,a fthe wooden floor -a portion of the wooden panel on the onsen in our room is missing. It should have been replaced.
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James
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Musashino Bekkan was the absolute highlight of our trip to Japan. Staff are so accomodating, and if it weren’t for our flight home we would have extended our stay. 5 stars just isn’t enough
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent Ryokan experience
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This was a very unique stay if you are looking for a very traditional experience. Food was multi-course and high level. Rooms were huge and peaceful. The place could convert their photography room to a kids playroom / nursing room as massage chair area is off limits to younger guests. Private and public onsen were on of the best. The hotel could use a bit updating for their in room amenities and bathroom. Drinks and outside food is not permitted. Meals are 2 hour experiences and you will be very full.
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Mays
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The most amazing hotel i stayed at during my trip in Japan, loved everything about it.
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